Cisco WebEx for the iPad

• High-quality, multipoint video
• 2-way video with camera switcher
• Voice-activated video switching
• Full-screen video
• View content and video simultaneously

• Schedule, start, and cancel a meeting
• Invite others to a meeting
• Pass presenter capabilities to another participant

• Join via WebEx meeting email invite, meeting number, WebEx site URL, or My Meetings List
• Integrated VoIP audio and web conferencing on Wi-Fi and 3G
• Full-screen meeting view
• View attendee list
• View shared content with annotations
• Pinch to zoom and scan
• Private or group chat

• Enable users to join a meeting from behind the firewall using Wi-Fi proxy support
• Available in 11 Meeting Center languages

How do I download the WebEx Meeting Center for iPad?
The iPad application must be downloaded from the Apple App Store.
http://itunes.apple.com/us/app/webex-for-ipad/id364031971?mt=8

What are the iPad system requirements for Meeting Center on the iPad?
iPad OS 4.0 and above with active Wi-Fi or 3G connection. Wi-Fi is required for the video.

How do I join a meeting?
You can join WebEx meetings using one of the following methods:

• Go to your WebEx meeting invitation email and click on the “To join this meeting” link.
• Launch the Cisco WebEx Meeting Center app on your iPad and enter the meeting number.
• Sign in to your WebEx account on the iPad and join from your “My Meetings” screen.

How do I join the audio portion of the meeting?
When you join a meeting you will be asked whether you would like to connect with VOIP or via phone. If you select VOIP, you will be immediately connected to the audio. If you select phone, you will be called back at a number of your choosing.

What audio conferencing is supported?
WebEx VoIP on the iPad and integrated audio with WebEx Audio, MeetingPlace audio and Third Party Telephony audio are supported. WebEx VoIP is not available on TSP WebEx sites.

If a customer does not use integrated WebEx Audio or the meeting does not have WebEx VoIP enabled, then they’ll need to manually join the audio conferencing on a phone.

Note: The iPad does not work with a VoIP-only audio site – integrated WebEx Audio is required.

Are there any special requirements to join the audio conferencing using VoIP?
To ensure best VoIP quality it is advisable to use a headset. Without a headset, the application will keep the iPad user muted. To unmute, users should plug in their headsets.

Please note that VoIP needs to be turned on by the Site Admin. Additionally, VoIP may not be available in some regions due to country restrictions.

Is it free to attend a meeting on Apple iPad?
Yes, there is no cost to download the WebEx app on the iPad or to attend any WebEx meetings you’ve been invited to join.

Can I schedule or start a WebEx meeting?
As a host, you can easily schedule, start, and invite others to your WebEx meetings from your iPad. From the "My Meeting" screen, select the '+' icon in the upper right corner of the Meeting Pane, enter your meeting title, date and time, and then select your desired attendees. If the meeting is starting soon, you can start your meeting from here. If scheduling a meeting for later, tap schedule and be returned to the My Meetings screen.

To start a meeting, select the “start” button.

Can I invite people to my meeting from Apple iPad?
Yes, with the app’s new host capabilities you can invite people to your meeting from the “My Meetings” screen or via the Participant List after joining your meeting.

Where can I find additional meeting information?

• Access meeting details from your “My Meetings” screen for your meetings and meetings you are invited to.
• Once in the meeting, you can easily access meeting information:

• See who’s in your meeting by tapping on the people icon at the top right of your screen. This is the Participant List. You can see how participants have joined the meeting with mobile and computer user icons.
• To view meeting information, tap on the icon with an “I” symbol. Tap the “I” symbol again or tap elsewhere on the screen when ready to return to the presentation screen.

Can I share video from the iPad?
No, currently this is not a feature available on an iPad.

How can I view video on the iPad?
Equipped with one way multi-channel high quality video, you can view multiple participants’ webcam videos simultaneously. To see the video carousel, at least one computer user must be sharing video. Those users with video will show up in the carousel, following by silhouettes for users not sharing video. Scroll back and forth through the carousel to see all attendees. With voice-activated switching you can automatically see who is speaking.

You can also view full-screen video. Just pinch out to enlarge the video, you can go back to the presentation by tapping on the screen. Tap on the button above the speaker video to minimize all video to focus on the presentation.

What is the video resolution on the iPad?
Portrait view (3 video screens) – 90p for each video
Landscape view (4 video screens) – 90p for each video
Single active speaker – 180p
Full Screen - 360p

What are the various video capabilities supported in this app?
The following video capabilities are supported:

• Preview self-video before sending to other participants.
• Video carousel view which enables iPad users to view all video enabled participants (including self) – simply swipe left / right to view all others.
• "Active-speaker" view in which iPad users can see who's talking as well as the content being shared simultaneously; the "active speaker" picture-in-picture frame can be moved around.
• Video conferencing view in which iPad users can see who is talking in fullscreen mode with self-view as picture-in-picture.

How can I chat with other participants?
Tap on the participant icon in the upper right of the screen. From the list, you can choose one individual or all participants to chat with. Select who you want to chat with and then enter your message in the dialogue box and hit send. If video is being shared, you can chat directly from the video carousel. Tap a participant and choose to chat with that individual or with the entire group.

To transition back and forth between the presentation and chat, tap the cancel button in the chat window and be returned to the presentation.

Can I present content from my iPad?
This feature is not supported with this release. You can however view content shared from other’s computers. In addition, if you are the meeting host, you can pass presenter control to a computer user to share content.

How do I pass presenter control?
Tap on the “Pass the Ball” tip to get detailed instructions or click on the participant list, select the WebEx ball, and drag and drop it to the new presenter. If video is being shared, you can also tap on the participant in the video carousel to pass presenter control.

I have a WebEx host account. Is my WebEx site Apple iPad compatible?
WebEx release version WBS27.17 or higher is required. Certain restrictions may apply based on your company’s policies and WebEx implementation. To find out the release version, login into your WebEx site then click on Meeting Center. In the left navigation bar, click on User Guides under Support. You’ll see the WebEx version in the top right corner. Look for Client Build. The first number should be 27 followed by a dot and a second number that is 17 or higher.

I’m not a WebEx customer. How can I try out the scheduling feature of WebEx Meeting Center?
You can sign up for a 14 Day free trial or contact Cisco WebEx Sales for more information.

Is WebEx Meeting Center on the iPad available globally?
Yes, this application works wherever Apple iPads are supported and WiFi networks are available. It is available in English, French, Italian, German, Spanish, Portuguese, Italian, Japanese, Korean, Traditional and Simple Chinese.

Will the iPhone app in the App Store work on the iPad? Why should I use the iPad version?
Not recommended, although latest WebEx Meeting Center app for the iPhone will work on the iPad. For best user experience and performance, you should use the iPad optimized application.

Does the WebEx for iPad also work on Apple iPhone and iPod touch?
No. Users should download the Cisco WebEx Meeting Center app for iPhone and iPod touch from the App Store.

How much does this cost?
There is no cost for an attendee to join meetings on their iPads. It’s free to download the app from the Apple store. Hosts need to have a current WebEx Meeting Center subscription to schedule or host a meeting on a computer. Regular data charges still apply; please check with your carrier for more information.

What happens to audio (VoIP) and video when I leave the meeting by pressing the homescreen button?
The audio connection continues in the background and you will still be able to listen to other participants as well as talk. The self-video will stop and you will have to resume it if you return to the meeting.

Why don't I see the video control in my action toolbar?
This may be due to different reasons:
a) Video may not be enabled by the host of the meeting.
b) You may not have Wi-Fi coverage (note that the video feature is not supported on 3G networks).
c) You may be the only person in the meeting at the time. To access video, you must wait for a PC/Mac attendee to join.

Note: In order for video on the iPad to work in conjunction with WebEx OneTouch Telepresence updates to the client and site may be required.

Where can customers get more information on WebEx for iPad?
Visit www.webex.com/apple

Who do I contact for technical support?
Please go to http://support.webex.com/support/support-overview.html