FAQs: Cisco WebEx on the iPhone

• Join WebEx meetings
• View shared content
• Chat with an individual or all attendees
• Experience integrated audio and web conferencing on 3G or WiFi

• Schedule and start meetings
• Invite attendees
• Pass presenter control to other attendees
• Seamlessly transfer your WebEx meeting from your iPhone to your desktop with a flick of the wrist (Meeting Handoff)

We are currently on version 1.5.

• Streamlined join process utilizing new multitasking features
• Improved login process requiring only email and password
• Now with retina display support
• New “Pass the Ball” tip for the host

No, upgrading is not mandatory. However, upgrading is required for users to take advantage of the new app features. To upgrade, visit the Apple App Store.

You can join a WebEx demo meeting directly from your iPhone. Launch the WebEx app or visit http://m.webex.com from your iPhone to join the demo.

1. Download the Cisco WebEx Meeting Center application from the Apple App Store for free.
2. Click on the url in the “To join this meeting” section in the WebEx invitation email.
3. Follow the instructions that appear on your screen to join the teleconference.
4. (If joining from a 3G or older model) Go to the iPhone Home screen and tap on the WebEx icon to join the Web portion of the meeting.

You can also join a meeting by launching the app and entering the WebEx meeting number or by clicking the url in a calendar invitation.

There is no cost to download the WebEx Meeting Center application on the iPhone, or to attend any WebEx meetings you’ve been invited to join. However, regular telephony/phone charges still apply. Please check with your carrier for more information. To schedule, start, or cancel a meeting and to invite attendees before and during the meeting, you need to subscribe to a WebEx host account.

You can sign up for a 14 Day free trial or contact Cisco WebEx Sales for more information.

WebEx release versions WBS26 and WBS27 are iPhone 1.5 compatible. Certain restrictions may apply based on your company’s policies and WebEx implementation. To check your release version, go to the WebEx meeting site (i.e. company.webex.com), click on the Meeting Center tab, then click on the Support option on the left hand navigation. Under Support, click on the User Guides. On the top right hand corner, see the client build version number. iPhone compatible sites will have versions numbers starting with 26 or 27.

If you have a WebEx host account, you can schedule a WebEx meeting and invite attendees to your meeting. First, launch the application. Second, select the option to Sign In. Enter the email and password associated with your WebEx account. Then, from the My Meeting list, click on the "+" button in the upper right hand corner. Enter the meeting title and start time and duration and hit done. After scheduling a meeting, you can start, invite, and cancel the meeting. You can also invitee attendees during the meeting.

You can view a presentation, document or application shared from another computer, but presenting from the iPhone is not supported. If you are a host of the meeting, you can start your meeting from the iPhone and then assign presenter privileges to one of the attendees who joined on a computer.

Yes, this application works wherever iPhones are supported and 3G / WiFi networks are available. In addition to English, WebEx on the iPhone is localized in, French, German, Portuguese, Spanish, Italian, Swedish, Simplified and Traditional Chinese, Japanese, and Korean. For other iPhone language settings, the application will appear in English.

Yes. An attendee can join the web portion of the meeting on an Apple iPod touch on WiFi, but will need to join the audio portion from a phone.

WebEx has an iPad specific app, WebEx for iPad. You can download the app from the Apple App Store.

iOS 2.0 and above; active cellular or WiFi connection (the application will not function in Flight Mode). More features are available on iOS 4.0 and above.

Please go to http://support.webex.com/support/support-overview.html