Cisco WebEx Connect provides the network security that enterprises throughout the Fortune 1000 have come to expect from WebEx, along with the scalability, always-on reliability, performance, security, and extended reach your business requires.
Get WebEx communication services delivered as software-as-a-service (SaaS) over the private, global Cisco WebEx Collaboration Cloud. Carrier-class information-switching architecture works much like major telecommunications companies, routing communications data between highly secure data centers—located strategically near major Internet access points around the world—on dedicated high-bandwidth fiber. The Internet provides only the "first mile / last mile" connection to WebEx. The Collaboration Cloud offers better than 99.99% reliability, as well as robust, multi-level security, to meet your strict requirements. Protect sensitive intercompany business communications with end-to-end 128-bit SSL and 256-bit AES encryption, user authentication, and policy management.
Protect your network. Keep your enterprise safe with highly secure user authentication, end-to-end encryption, and URL and content filters.
To ensure the highest levels of privacy, WebEx incorporates:
- VeriSign 128-bit signed SSL certificates to secure web site authentication and data encryption.
- 256-bit AES Advanced Encryption, adopted as an encryption standard by the U.S. government and now used worldwide.
- ISO-17799 standard that establishes guidelines and general principles for initiating, implementing, maintaining, and improving information security management.
Manage user services with LDAP user authentication and single sign-on to track usage, create usage reports, and much more. Solve specific organizational or business process needs by integrating core business applications into the open, SOA-based WebEx Connect Platform. And, support user authentication, audit and logging requirements.
Set and enforce policy guidelines. Tightly control the types and means of collaboration and communication that occur across company boundaries. Set and manage policies using a range of security options—from relatively open to highly secure. Limit communications within specific domains or users’ access to specific features.
Manage audit requirements. Monitor, log, and archive instant message, voice, and video content in a time-stamped, audit-ready format. Archive Team Spaces when projects or processes change or become obsolete.
Centralize administration. Manage administration through a specialized WebEx Connect Space, and create any number of domains and sub-domains. Delegate administrative capabilities at the group level for each sub-domain.
Audit and archive real-time communications. Keep track of communications and meeting data using a centralized, server-based storage and message archive. Create real-time usage reports and monitor statistics graphically.
Count on third-party certification. WebEx is the only web collaboration provider that solicits multiple third party certifications, and submits to regular independent audits to maintain them. Trust WebEx services that are stringently audited against internationally recognized ISO-17799 standards, with compliance details provided in a SAS 70 Type II report and other third-party security reports. Plus, WebEx is pursuing the new ISO-27001 certification, and reviews against DIACAP/FISMA requirements by submitting source code to third-party reviewers, as reported in an independent security report by Information Security Partners, LLC (iSEC Partners).
Protect your enterprise with multi-layer security and policies.
Support organizational management across your enterprise, and manage cross-organizational collaboration security in WebEx Connect using the Organizational Model. The Organizational Model gives you a hierarchical structure to manage collaboration throughout your enterprise in the WebEx Connect network, and:
- Start with a “home” for your enterprise: the Organization.
- Add Groups to map your internal organizational structure to your Organization within WebEx Connect.
- Support comprehensive Policy and Role management.
Divide users into Groups—sets of people within your Organization, or sets of people working on projects or business processes that may cross company boundaries. Assign roles to people or members of Groups, and customize privileges as appropriate to enforce corporate policies with respect to internal and external communications.
You may set up Groups that reflect the reporting and organizational structure of your enterprise. Or, set up cross-functional Groups to work on specific projects or business processes, and provide access controls to content associated with the project process.
Manage Groups two types of groups in WebEx Connect:
Organizational Groups: Use this type of Group structure to map your corporate Organization structure into the WebEx Connect model. Import these users into WebEx Connect from LDAP or Active Directory via a .CSV import mechanism, or set them up manually.
Cross Functional Groups: Create this type of Group to manage cross-functional teams—both inside and outside your Organization—for projects or other business processes in Team Spaces. This type of group is more ad-hoc, sometimes ephemeral. The Team Space acts as a container for content and Application Modules with a special Group living behind as a “shadow” entity to manage the people and policies.
Tightly control network and content access, both within and across corporate boundaries using the flexible and comprehensive WebEx Connect Policy Model. Customize the level of detail and granularity to refine Roles and Privileges to the needs of your enterprise. Or take advantage of out-of-the-box functionality to quickly set up basic use cases. Policies follow user wherever they are on the network.
The main areas of policy control center on:
Roles: Assign roles to Groups and individuals. In the absence of a specific assigned Role or Roles, users default to the member Role of their Group affiliation. Users may belong to more than one Group, and can be assigned more than one Role. For example, Group Admin can also be a Space Owner, or a Group Member of a completely different Group. If any Role grants a certain Privilege, that user gets it.
Privileges: Grant specific permission of a privilege that allows a user to perform a certain action. Privileges are attached to Roles. There are two main categories of privileges:
Corporate Policies: Control network communication and collaboration capabilities, such as, what users can do inside the firewall vs. outside. Corporate Policies are distinct in that the evaluation of these can only consider Privileges derived from Roles for which the given Person is assigned based on their Organizational assignments – not because they happen to be a member of a Space of another company. This prevents a given user from getting permission for an action that is unauthorized by their particular organization based on their membership in an external Space.
Access Controls: Govern access to content, including tab and application access, profiles content, tasks, documents—anything contained in Spaces, as well as the Spaces themselves.
Read our white paper to learn more about WebEx Connect architecture and platform services.
Apply powerful policy controls throughout WebEx Connect.
WebEx Connect separates policy management from access management for more fine-grained control. Configure policies once, for individuals, groups, or your entire organization—on either side of the firewall—through a WebEx Connect administrative space. Then apply those policies consistently for every application you integrate through the Platform. Policies follow user wherever they are on the network.
Enforce or explicitly deny functionality at any level.
Enforce IM security; restrict collaboration between specific domains; limit access to Team Spaces to employees within your company; control access to any content within Team Spaces down to the document level; enable or disable VoIP, video, desktop sharing or file transfer for any group or individual. Customize or pre-configure a number of capabilities, including WebEx Connect email templates, support URL, self- or Admin-based registration, content delivery on screen real estate, and management and utility reports. Take advantage of WebEx meeting integration to set up WebEx Connect to auto-provision WebEx meetings.
Implement usage and access policies inside and outside your enterprise.
Explicitly grant or deny users the ability to invite colleagues to use Team Spaces. Restrict these invitations to specific internal or external domains.
Easily add and manage users.
Add, delete or update user information individually or in batch-mode. Streamline screen name and password administration by using single sign-on and Active Directory synchronization. Or integrate your organization’s directory structure—including permissions, policies, and membership. Maintain a uniform, professional image for your organization by assigning screen names based on email addresses.
Control usage, and encrypt, secure, and monitor your business communications.
Comprehensive end-to-end encryption, user authentication, and policy management give you the most comprehensive security available, to safeguard intercompany business communications.
Audit and log all text-based communication.
Enforce real time policies and content filters. Secure, manage, and archive all electronic communications. Augment the security capabilities and business end user functionality of WebEx Connect with centralized, server-based storage and message archive. Archive spaces when a project ends or a process changes or becomes obsolete.
