Whether two people are meeting online or two thousand, performance and reliability are critical. You also need to be able to scale your solution to meet the needs of new users as they come on board. Trust the full suite of WebEx scalable SaaS applications to meet these demands—every time.
You get best-in-class performance that enables you to:
Offer optimized meeting experiences - every time.
Track performance and system availability information on demand. Set role-specific views to isolate and resolve performance issues before they affect the quality of your users’ WebEx meetings. Leverage all the benefits of centralized provisioning and easy integration.
For example, Global Watch, part of The WebEx Operational Support System, remotely monitors the Cisco WebEx Collaboration Cloud activity during live operation to:
- Ensure optimal meeting experiences for every user.
- Set performance thresholds and receive alerts at key trigger points.
- Analyze historical information to reveal usage trends.
Ensure secure, reliable data routing.
The Collaboration Cloud is an expressway that overlays the public Internet. Unlike the Internet, however, it provides a fast, direct route for all your data, without storing it on intermediate servers. The dedicated WebEx fiber network connects your users to the Collaboration Cloud in a single hop, then links them together in real time. This results in a high-performance, high-quality experience—with fewer points of failure. You have a direct, reliable meeting solution that easily reaches users behind firewalls, without the delay and uncertainty of server-based store-and-forward models.
Accelerate data delivery through carrier-grade architecture.
The Collaboration Cloud uses the same carrier-grade access points as the global phone companies to minimize latency and delay. These access points act like wide onramps, ensuring the highest performance for all your users. A patented WebEx encoding technique compresses digital media, so users can share large multimedia files with large groups in real time. The files may be decoded only from within an authenticated WebEx session.
The Collaboration Cloud network operates at a fraction of its total capacity, so it maintains high performance while effectively handling peak usage spikes. Your traffic is routed to the least congested switch, which means shorter switching and broadcasting delays with real-time load balancing.
“We’ve eliminated more than 10 million miles of car travel, saving nine million pounds of emissions per year. As a critical collaboration, training, and support tool for Continental’s 1,095 home-based sales agents, WebEx ensures the success of this program.”
Roy Conn, Air Compliance Manager
Continental Airlines
