Answers to frequently asked questions

 

• What is WebEx?
• What are web meetings?
• Do I need software?
• How do I use WebEx?
• What about audio?
• How do I get pricing?
• What is on-demand software?
• Is it video conferencing?
• What are the system requirements to use WebEx?

In the simplest terms, WebEx is the leading provider of web meetings, also know as web conferences. This answer most often leads to another question…

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Web meetings, or web conferencing, make it possible for you to share what’s on your computer desktop with people in other locations--in real time, over the web. Typically this happens in conjunction with a phone call or audio conferencing session, so you have the ability to show and tell.

Some web meeting services provide just desktop sharing capability. Others give you the added capability to select and show a specific document or application only. During WebEx web meetings you can also pass control to an attendee in your meeting, making that person the presenter.
People use web meetings for a variety of purposes. These days project teams are often made up of people from different locations, and many times different companies. Team members find that communicating and collaborating in web meetings is much more effective that teleconferencing alone, or emailing files back and forth.

Interested? Try it free. Sign up for a 14-day free trial and have unlimited web meetings for the next two weeks, absolutely free.

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WebEx is not a standard software product that you purchase and install on your computer. It’s delivered on-demand, as a service through your web browser. People like this model (known as software-as-a-service or SaaS) for a number of reasons:

There is no big upfront investment. You simply pay a set monthly fee for access to the service. It’s affordable, predictable, and easy to manage, accounting-wise.

It’s easy to implement. No need for new capacity, new servers, or other new equipment. You simply sign up and start using the service.

You don’t have to worry about maintenance and support. This is included with the service, making WebEx readily accessible to non-technical users, and low-impact for overburdened IT departments.

You can access your service from any computer with Internet access. Since it’s web-based, not loaded on a specific desktop, WebEx is readily available from any location.

You get better support and service. Because you pay on a subscription basis (vs. a one-time big price for standard software) SaaS companies like WebEx focus on continuing to keep you happy and earn your future business. For example, we provides a terrific knowledge base, round-the-clock support, and unlimited free training for users to help them get the most out of their service. Plus, our technology is built specifically to deliver on-demand web meetings and more, including fully redundant systems, to ensure the service is reliable.

See for yourself how easy it is. Sign up for a free trial and start using WebEx today.

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You can subscribe to WebEx service and get unlimited use for a set monthly fee. Or you can use our meeting service on a pay-per-use basis. Getting started is easy. Either way, you access WebEx through your browser. Start an impromptu meeting, or schedule ahead. Invite attendees to join you in your web meeting. Then, using the simple interface, share your desktop, any document or presentation, or an application. Or pass control to make an attendee the presenter. It’s very easy.

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Phone or audio conferencing is a vital component of a web meeting. An integrated solution that provides both web and audio conferencing services creates the best experience. WebEx offers integrated audio, giving users the choice to engage the capabilities they need on a flexible basis.

See how our basic WebEx audio works—free. It’s included in our 14-day free trial.

WebEx services for Individual Professionals are sold online at easy-to-afford prices.

Something to keep in mind:

WebEx services are sold on a subscription (or software-as-a-service) basis, for a predictable monthly fee. No new hardware or big initial investment is required to get started. Users are very often surprised to discover how affordable WebEx is, and how quickly it pays for itself.

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WebEx is delivered “on demand” which means it is available when you need it, where you need it. Unlike traditional software you don’t install it on your desktop. It’s provided as a service that you can access from any browser, any time, from anywhere you happen to be.

Software-as-a-service (SaaS) is another name for this on-demand delivery model. For more information see “Do I need software?” above.

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Web meetings are simpler to use and offer far more functionality than old-style video conferencing. No special room is required. There’s no special equipment to learn. And no need to make big advanced plans.

You can conduct a web meeting (also known as a web conference) right from your desktop. You can also share documents, presentations, applications, your browser, video—anything on your desktop. This is far more productive, and far more collaborative than meeting via video conference.

See for yourself. Try WebEx free for the next 14 days.

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 All you need to use WebEx is a standard web browser and any telephone connection.

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