You can join a WebEx meeting from your iPhone if the WebEx invitation you receive in email contains a link entitled “To join the meeting on iPhone.” First download the Cisco WebEx Meeting Center application from the Apple iTunes App Store and then return to your WebEx invitation. Call the phone number on your meeting invitation. After joining the audio conference, click the “To join the meeting on iPhone” link to join the Web portion of the meeting.

If your WebEx meeting uses WebEx audio conferencing, you’ll receive a call after you tap the “To join the meeting on iPhone” link. Answering the call automatically places you in the audio conference. Then go to the iPhone Home screen and tap on the WebEx Meet icon to join the Web portion of the meeting.

There are no additional WebEx charges for using Meeting Center on the iPhone.

Contact the WebEx sales team to get more information about Meeting Center on the iPhone.

iPhone OS 2.0 and above; active cellular or WiFi connection (the application will not function in Flight Mode).

The application will work on a 2G iPhone only in one of the following ways: audio-only (teleconference); data only (view content but no audio on the iPhone); audio and data where the call-back is received on a different phone; audio and data where the call-back occurs over the cellular network while the data content is viewed over WiFi.

Yes for data if you are on a WiFi network, but for audio you must use a phone (e.g. mobile phone or desk phone) to receive the call.

3G, 2.5G, or WiFi.

You should check with your carrier/operator to confirm.  In general, the WebEx application will operate over any cellular or WiFi network.

Contact WebEx Sales for information about using the WebEx meeting service.

If your company uses Cisco Meeting Place Audio (V7.0), callback will work. For other audio conferencing options, check with WebEx to find out if your solution will be supported.

The WebEx iPhone application ensures security and data confidentiality at multiple levels.  Meeting data is streamed to the application using TLS (128-bit SSL) encryption.  All user account information on the iPhone is stores with AES encryption.  In addition, the WebEx application makes use of the meeting password that is set up by the host to ensure that only valid attendees can join the meeting.

If you have a WebEx Meeting Center account, set it up on your iPhone so you can join meetings from the application.   You can also view upcoming meetings. If you host a meeting, you can start it from your iPhone directly.

The Profile page lets you specify the phone number from which you would like to join the audio teleconference and sets up your account(s) so that you can have host privileges.

You can join a meeting without an account on the Profile page.  Simply follow the instructions in the invitation email and tap on the hyperlink available for iPhone users.  If you do have an account, you should set it up on the Profile page so you can do more things from the WebEx app – such as being able to start your WebEx meetings from your iPhone.

You must specify a phone number to handle the audio teleconference.  This can be your iPhone number, another mobile number, landline office, home number, etc.  You can set up two numbers if you wish.  Next, enter your meeting Site URL (same one that you have on your computer), usually in the form: companyname.webex.com/companyname. Then enter your username and password.  You will also see “iPhone Name.” This is the name you will use to join the meeting.  Finally, you can enter your email address. Repeat these steps if you have more than one account.

WebEx Meeting Center supports all formats that are allowed and used on the iPhone. This includes the US number format as well as international number formats.

No, you may only start or join a pre-scheduled meeting from the iPhone client.

To schedule a meeting, follow the usual steps. You can schedule them from your computer using the browser or from the WebEx Productivity Tools application.  If you have the Outlook plug-in, you can also schedule meetings from your Outlook Calendar.

No.

Yes, if you have set up your WebEx account from the Profile page in the iPhone application.

Go to the My Meetings page and tap on the meeting you want to join.  On the next page, tap on the Join/Start button. The application will confirm that you want to end the first meeting and join the second.  Once you confirm, the application will automatically connect you to your new meeting.

SSO is currently not supported. It may be supported in a future version.

Yes, you can join by tapping the join link in your email invitation message or tapping the Meet icon on your iPhone’s home page to launch the WebEx Meeting Center application. Once you have set up your WebEx account on the Profile page you can join any meeting that appears on the My Meetings page with a green circle (In Progress) next to it.

The most common reasons are: the meeting is on a site which does not support iPhone access; it is an unlisted meeting; you have not set up the account for the meeting site.

If you want to use audio callback, you must leave the meeting and rejoin, joining the teleconference before joining the data sharing session.

Common reasons:

• The meeting has been scheduled on a meeting site with which the iPhone application is not compatible.
• The meeting type might be technically incompatible with the iPhone (e.g. meeting is VoIP-only, meeting requires end-to-end encryption, meeting requires users to be registered, etc.).
• The meeting may be WebEx Pay-Per-Use which is not supported.

Yes, on the Profile page you can enter multiple phone numbers.  Before each meeting, you can select the number you want to use. Unless change your selection, the application will use the last phone number you select.

Meeting passwords are usually shown in meeting invitations sent as email or calendar appointments.  Find the meeting password there and enter it when you see the prompt.  However, hosts can choose not to send meeting passwords through email. In that case, contact the meeting host for the meeting password.

Yes. With an email invitation iPhone link, you can join meetings from any meeting site that supports the iPhone client.

When you join a meeting, your iPhone Name is displayed to other participants. Change your name by editing the iPhone Name on the Profile page for the meeting account you are using.

Yes to both questions. WebEx recommends using a 3G or WiFi network. If you are using a standard cellular connection you will only be able to join the audio OR view the presentation, not both.

Presenting from the iPhone is not supported. As the host, you can start your meeting from the iPhone and then make one of the attendees (on a Mac or PC) the presenter.

If you are the meeting host and have joined from your iPhone, go to the Participant List tab and find the WebEx ball icon next to your name.  Press on the ball and drag it onto the name of the participant whom you would like to make the presenter.  The ball will drop next to his/her name and this person will now be able to present. Only Mac or PC users can be assigned as presenters. At any time you can take the ball back or pass it to someone else.

If you are a meeting host, you must use a WebEx computer client (PC, Mac, etc.) to invite attendees to a meeting that has begun. If you are a meeting attendee, you can forward your email invitation to others so that they can use the same link to join.

In the Presentation view, you will see the speaker’s name appear at the bottom from time to time. In the Participant List view, you will see an Active Talker icon next to the name of the current speaker.

Tap on the Participant List view tab. You will see a list of all participants who have joined (from computers and mobile devices); when participants join or leave, this list gets updated automatically.

Tap on the participant’s name in the Participant List view.  This will take you to the chat page from which you can enter your chat message. You can see your chat on the chat page or as a chat preview bubble at the bottom of the Presentation view.

Video streaming is not supported.

Yes, once you are in the meeting presentation view, you can use all standard iPhone gestures for zooming, panning, etc.

Yes.

Zoom in/out by double-tapping on the whiteboard.

If you are the meeting host, you will not see any content unless you make another participant the presenter.  If you joined a meeting as a participant, it is likely that the host/presenter is not sharing content or is sharing content that is unsupported on the iPhone (streaming video, Flash, etc.). If you are not on a 3G or WiFi network you can only participate in the meeting through the audio teleconference.

Move to a location that has better network coverage.

To rejoin your meeting, go back to the email invitation and tap on the join link or start the WebEx app and find your meeting on your My Meetings page.

On the iPhone, only one 3^rd party (non-Apple) application can be used at one time. If the WebEx application is being used and you answer an incoming call, the iPhone will terminate the WebEx application. To rejoin your meeting, go back to the email invitation and tap on the join link or start the WebEx app and find your meeting on your My Meetings page.

If you switch to another application, your meeting connection will be automatically terminated. If you must use another application, rejoin your meeting by following the same process you used to join the meeting initially.

Common reasons: the presenter may not be sharing; the presenter may be sharing a content format that is not supported on the iPhone; poor network connectivity resulting in no data coverage. You may have accidentally activated the proximity detector near the earphone receiver.  Simply remove your fingers from that area and the screen will be visible again.

The landscape mode view is used to maximize the presentation view. To see who’s speaking, use portrait mode.

Leave a WebEx meeting by pressing the home page button to quit the WebEx application. Audio and data connections will be terminated.

No, meeting content is never stored on the iPhone – before, during, or after the meeting.

Yes, this application works wherever iPhones are supported and 3G / WiFi networks are available. Besides English, WebEx Meeting Center on the iPhone is localized in French, Italian, German, Spanish, Portuguese, Japanese, Chinese, and Korean.  For other languages, the application will work in English.

Meeting Center works wherever iPhones are supported and 3G/WiFi networks are available. Please confirm with your mobile operator that you are provisioned to access voice and data services while roaming internationally. You must turn on International Roaming from the Settings page on your iPhone to enable access to WebEx. You may incur additional (toll) voice and data roaming charges from your mobile operator as a result of this usage.

If audio callback is enabled on the WebEx meeting site, it will work the same as when you are local. If audio callback is disabled on the the WebEx meeting site, the application will automatically attempt to call in to the main teleconference number for your meeting site.

If international audio callback is enabled on the WebEx meeting site, it will work the same as when you are local.  There may be a slight delay because you are roaming abroad.  If international audio callback has been disabled on the WebEx meeting site, the application will automatically attempt to call in to the main teleconference number for the meeting site. Note that this could be an international toll call.