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Cisco WebEx Mobile App

for Windows Phone 8

  • FAQs

  • Specifications

  • Versions

  • Install & Use

  • View All Questions

FAQs

Specifications

  • What devices does Cisco WebEx Meetings for Windows Phone 8 run on?

    All devices running OS Windows Phone 8.0 are supported. Video is only enabled for devices with 1GB of memory and above.

    The devices below have been tested with video support:

    • Samsung ATIV Odyssey
    • Samsung ATIV S i8750
    • HTC 8x
    • HTC C620
    • Nokia Lumia 625
    • Nokia Lumia 820
    • Nokia Lumia 920, 925, 928
    • Nokia Lumia 1020
    • Nokia Lumia 1520

    The devices below have been tested without video support:

    • Nokia Lumia 510, 520, 521
    • Nokia Lumia 620
    • Nokia Lumia 720
    • Huawei W1

Versions

Install and Use

  • Downloading Cisco WebEx Meetings for Windows Phone 8

    The app can be downloaded directly from the Windows Phone Store.

  • Scheduling or starting a meeting on Windows Phone 8

    If you have a host license, you can easily schedule, start, and invite others to your Cisco WebEx meetings from your device.

    As a host, you can easily schedule, start, and invite others to your Cisco WebEx meetings from your device. From the My Meetings page, press the 'Schedule' button on the app bar. Enter your meeting topic, date and time, meeting password (optional) and your invitees' email addresses. After you schedule the meeting, you will be returned to the My Meetings page. If you want to start an instant meeting, press "meet now" in the app bar or swipe to the Meet Now page. Enter your meeting topic, meeting password (optional) and your invitees' email addresses. Press 'Start' and you will join the meeting automatically.

  • Joining a meeting

    You can join Cisco WebEx meetings using one of the following methods:

    • Go to your Cisco WebEx meeting invitation email and click on the "To join this meeting" link.
    • Launch the Cisco WebEx Meetings app on your Windows Phone 8 device and enter the meeting number.
    • Sign into your Cisco WebEx account on your device and join from your My Meetings screen.
  • Audio conferencing supported

    WebEx Audio, Third Party Telephony PSTN audio are supported (requires T28 and above).

    If you do not use integrated WebEx Audio then you will need to manually join the audio conferencing on a phone.

  • Connecting to the meeting audio

    Once you enter your meeting, an audio prompt will appear. To receive a call back, select the Call Me option. You will need to enter a call back number in the Call Me screen. Select the option to "Auto Call Me" if you would like Cisco WebEx Meetings to automatically dial this number every time you join a meeting. You will receive a call to join the meeting, so please answer the call and then manually return to the Cisco WebEx Meetings for Windows Phone 8 app. This feature is not available in all regions. If the call back feature is disabled, you will be prompted to call into the audio portion of the meeting instead.

    To call into a meeting, press "meeting information" in the app bar to access the call-in numbers. You will then be able to call into the available audio bridge call-in numbers by pressing any number.

    If you wish to join the meeting using Internet voice conferencing (VoIP), select the "Connect Using Internet" option in the audio prompt. Select this option and be instantly connected to the audio using the Internet.

  • Inviting people to your meeting from the app

    With the app's host capabilities, you can invite people to your meeting by pressing 'Invite' in the app bar. You can use the contacts integration to easily invite your phone's contacts or manually enter in email addresses.

  • Using video from your Windows Phone 8 device

    • Tap the video icon in the app bar to see your video self view and start sending your video.
    • Tap the video self view to switch between your front and rear cameras.
    • Tap on the Content page to view all meeting attendee videos via a scrollable strip.
    • With self view opened, your video strip displays one person's video at a time. Close your self view to see two people simultaneously.
    • When viewing content in full screen mode only the active speaker and self view will be displayed.
    • Active speaker and self views can be minimized.
  • Using audio and sharing documents (data) at the same time

    If you are using a CDMA network, such as Sprint or Verizon, network limitations prevent you from having a voice call and using data services at the same time. In this case, joining the audio portion of the meeting through a voice call means you won't be able to view updates to the participant list or shared presentations. If you have access to Wi-Fi or 4G networks, you may be able to use voice and data services simultaneously. Alternatively, consider using VoIP (if available on your device) to connect to your meeting audio.

  • If your phone call is put on hold when you return to the meeting

    If you answer a phone call while in a meeting and then tap the meeting notification to return to the meeting, your phone call is put on hold. Press the Back button on the device instead of tapping the notification to avoid placing the call on hold.

  • Chat with other participants

    From the participant list, choose one individual or all participants to initiate chat. For individual chat, select the participant you want to chat with, enter your message in the dialogue box, and hit the 'Send' icon. Tap the "Chat with All" button at the bottom of the screen to chat with all attendees, then enter your message and hit 'Send' icon. To return to the Participants page, tap the device hard key Back button.

  • Present content from your Windows Phone 8 device

    This feature is not supported with this release. You can, however, view content shared from someone else’s computer. In addition, if you are the meeting host, you can pass presenter control to another user on a device with sharing capability.

    Check back for future releases that may have this feature implemented.

  • Passing presenter control

    Long press on the participant you wish to pass presenter control to from the participant list on the Participants page. From the overflow menu, select "make presenter."

  • If you get a message that the Cisco WebEx site does not support joining from mobile devices

    If the site you are trying to join the meeting on is your company site, contact your Cisco WebEx IT administrator to determine whether mobile access can be enabled. In the meantime, please join the meeting from a computer.

  • Find additional meeting information

    • Access meeting details from your My Meetings screen for your meetings and meetings you are invited to. Select the meeting to see more details.
    • Once in the meeting, you can easily access meeting information:
      • See who's in your meeting by swiping to the Participants page.
      • To view meeting information, tap "meeting information" in the app bar.
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