Cisco

Parature is an innovator of online customer and IT support solutions, enabling companies to improve their internal IT and external customer support systems while reducing costs. Parature’s mission is to empower businesses to leverage the internet as a critical medium for support and communication. The company's flagship Service Desk product is an easy-to-use, comprehensive and affordable software-as-a-service solution for businesses, educational institutions, and government agencies. Parature enables organizations to manage all of their support needs through a fully integrated multi-channel solution.

Parature is a WebEx Connect Platinum Partner delivering service desk and support portal solutions that are fully integrated with WebEx Support for IT and customer support customers. Download the datasheet.