Soucy Communications Group (for Avotus)
Sandy McLaughlin 978-266-1700 or SMcLaughlin@scg-pr.com

WebEx Support Center Helps Avotus Deliver Instant Remote Support to Fortune 500 Companies Worldwide

SANTA CLARA, Calif., August 10, 2005—Avotus Corporation, provider of the Intelligent Communications Management™ (ICM) solution for telecommunications expense management (TEM), has improved customer support and increased renewal rates by providing instant, online technical support with WebEx Support Center from web meeting applications provider WebEx Communications, Inc. (Nasdaq: WEBX). WebEx Support Center allows Avotus to support its worldwide customers, including half of the Fortune 500 companies, without the extra time and expense of on-site visits and complicated support calls.

The Avotus technical support organization uses WebEx Support Center to provide live technical support to more than 3000 customers worldwide. Because WebEx applications use open, standards-based APIs, WebEx Support Center integrates seamlessly with the Avotus support and help desk solutions and enables its agents to identify, resolve and track customer issues within secure, browser-based remote control sessions.

“WebEx Support Center improves the efficiency of our technical support program by allowing the support team to view the customer’s computing environment, run diagnostics and solve the problem within minutes,” said Craig Walford, Avotus senior vice president, channel sales and customer support. “The visual dimension of WebEx Support Center sessions allows us to support our customers by giving them examples they can see, without the complexity of explaining everything by phone.”

“Avotus exemplifies how innovative companies can use web meeting applications to significantly enhance the way they sell, service and support customers,” said Jack Chawla, director of support services at WebEx. “WebEx Support Center runs across our global WebEx MediaTone Network to ensure the highest levels of performance, scalability and security.”

WebEx manages a global network, which delivers a suite of real-time web meeting applications including applications for web conferencing, online sales, web-based support, remote training and online events. These applications help businesses accelerate the sales cycle, increase revenue, improve employee productivity, speed products to market, enhance customer satisfaction and decrease training and travel costs.

About WebEx Support Center
WebEx support solutions use the real-time collaboration capabilities of the WebEx MediaTone™ Network to allow representatives to conduct virtual hands-on remote support through a standard browser. Virtually everything a support representative can do during an on-site visit can now be done through the Web with WebEx Support Center. WebEx support solutions dramatically reduce the time needed to understand and solve technical problems, increase first call resolution rates and reduce expensive on-site visits. WebEx offers a free 14-day trial of WebEx Support Center. To learn more about the service or register for the free trail, go to http://www.webex.com/go/support-trial .

About Avotus
Avotus is the leader for groundbreaking technology-based telecommunications expense management (TEM) solutions. The company has a 20 year history of empowering companies of all sizes to gain lasting control over their complete worldwide communications environment through the effective management of their voice, data and converged communications spend. Only Avotus brings together e-procurement, expense, and usage management into a fully integrated solution. Avotus provides dramatic and verifiable cost savings of as much as 50 percent of an enterprise's current communications spend and a triple digit in-year (ROI). Combining technology, automation, communications experts, and industry best practices, Avotus solutions make it possible to not only realize significant spend reduction but to continuously verify and permanently implement all cost and process improvements. Avotus offers the widest, deepest and most flexible solution set available, including an on-site enterprise implementation, a hosted ASP model and a completely outsourced value-added managed solution. For more information about Avotus communications management solutions, customers, and partners, visit http://www.avotus.com .

About WebEx Communications
WebEx Communications, Inc. is the leading provider of collaborative web meeting applications and services. WebEx applications are used across the enterprise in sales, support, training, marketing, engineering and product design. WebEx delivers its suite of web meeting applications over the WebEx MediaTone Network, a global network specifically designed for secure, real-time web collaboration. WebEx Communications is based in Santa Clara, California and has regional headquarters in Europe, Asia and Australia. Please call toll free 877-509-3239 or visit http://www.webex.com for more information.

###

This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. These forward-looking statements may be identified by use of the terms anticipates, believes, continue, could, estimates, expects, intends, may, plans, potential, predicts, should or will, or the negative of those terms or similar expressions. These forward-looking statements are subject to significant risks and uncertainties. Actual results may differ materially from those described in such statements as a result of these risks and uncertainties. In particular, these forward looking statements include, but are not limited to, statements regarding the ability of WebEx Support Center to dramatically reduce the time needed to understand and solve technical problems, increase first call resolution rates and reduce expensive on-site visits, and that WebEx applications help businesses accelerate the sales cycle, increase revenue, improve employee productivity, speed products to market, enhance customer satisfaction and decrease training and travel costs.Factors which could contribute to risks and uncertainties include, but are not limited to, the failure of customers to use WebEx applications effectively in their businesses and to reduce their other expenses. A fuller discussion of the risks and uncertainties that could affect WebEx Communications, Inc. are more fully set forth in WebEx Communications, Inc.’s filings with the Securities and Exchange Commission, including WebEx’s Form 10-Q filed with the SEC on August 9, 2005. WebEx Communications, Inc. assumes no obligation to update forward-looking information contained in this press release.

Note : MediaTone is a trademark of WebEx Communications, Inc