Press Release


Contact: Colin Smith, WebEx Communications
408-566-5694 or colin.smith@webex.com

WebEx Targets $6 Billion IT Systems Management Market with On-Demand System Management Services

New WebEx Support Center Service Brings Enterprise-Level System Management to Broader Market Without the Cost, Complexity or Maintenance of Legacy Software Solutions

SANTA CLARA, Calif., January 23, 2006—WebEx Communications (Nasdaq: WEBX), the leading provider of on-demand collaborative business applications, today launched WebEx System Management Services, an on-demand solution for managing software and hardware assets across LAN, WAN and the Internet. According to Gartner the worldwide system management software spending was $6 billion in 2005 and is expected to grow to $7.3 billion by 2008*.

WebEx System Management Services provides on-demand remote access, and support and maintenance capabilities that enable business owners and IT departments to cost-effectively manage, protect and secure software and hardware investments. Since there is no software to install or maintain, WebEx System Management Services removes the risks and costs traditionally found in complex software implementations.

For the first time, small and mid-sized businesses have a cost-effective way to deliver proactive system management including: rapid access to all remote systems, patch management, easy online backup, streamlined software distribution and licensing compliance, asset management, virus protection and more—all regardless of physical location. Unlike legacy premise-based solutions, WebEx System Management Services does not require specialized hardware, complex software or expensive IT management and maintenance. WebEx System Management Services gives companies the tools they need to ensure desktop assets are secure while allowing IT to remain productive and focused on core business.

“Before WebEx, these advanced IT management capabilities were beyond the reach of many businesses who didn’t have dedicated IT departments or big budgets for system management software,” said Gary Griffiths, vice president, product management, WebEx. “We partnered with Everdream, a market leader in on-demand system management, to create an enterprise-grade, easy-to-use system management service that delivers value to businesses of all sizes, for a fraction of the cost of traditional legacy software solutions. Our MediaTone on-demand platform allows us to quickly bring new applications to market and offer seamless integration with third-party application providers.”

WebEx System Management Services is the latest extension of the market-leading WebEx Support Center suite. WebEx Support Center provides an integrated suite of on-demand support and system management services. WebEx System Management Services includes:

  • Asset Management—comprehensive dashboard-driven management interface with detailed information about the location of the assets as well as the user assigned to each asset and tracks hardware and software regardless of location
  • Software Distribution—automatically tracks software usage and distributes software to targeted assets
  • Patch Management—eliminates security holes caused by viruses, worms and bugs by automatically assessing security threats and rapidly deploying the latest tested patches to all PCs regardless of location
  • Virus Protection—identifies virus vulnerabilities and installs the latest virus definitions remotely without user intervention
  • Backup Management—secures business data without taxing employee productivity

About WebEx Communications, Inc.
WebEx Communications, Inc. is the global leader of on-demand applications for collaborative business on the web. WebEx applications are used across the enterprise in sales, support, training, marketing, engineering and product design. WebEx delivers its range of applications over the WebEx MediaTone Network, a global network specifically designed for secure delivery of on-demand applications. WebEx Communications is based in Santa Clara, California and has regional headquarters in Europe, Asia and Australia. Please call toll free 877-509-3239 or visit www.webex.com for more information.

* Forecast: Enterprise Systems Management Software, Worldwide, 2003-2008 (Executive Summary); Gartner Dataquest, 2004

This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. These forward-looking statements may be identified by use of the terms anticipates, believes, continue, could, estimates, expects, intends, may, plans, potential, predicts, should or will, or the negative of those terms or similar expressions. These forward-looking statements are subject to significant risks and uncertainties. Actual results may differ materially from those described in such statements as a result of these risks and uncertainties. In particular, these forward looking statements include, but are not limited to, statements regarding the size of the system management market and WebEx’s success in that market. Factors which could contribute to risks and uncertainties include, but are not limited to, the failure of the market to grow as expected and the failure of WebEx’s service to achieve market acceptance. A fuller discussion of the risks and uncertainties that could affect WebEx Communications, Inc. are more fully set forth in WebEx Communications, Inc.'s filings with the Securities and Exchange Commission, including WebEx's Form 10-Q filed with the SEC on November 8, 2005. WebEx Communications, Inc. assumes no obligation to update forward-looking information contained in this press release. This press release includes reference to a report produced by Gartner Dataquest, an independent third party that is not affiliated with WebEx Communications, Inc. The opinions, analysis, or predictions contained in the report regarding the system management market are the opinions of Gartner Dataquest alone and do not represent opinions, analysis or predictions of WebEx Communications, Inc. or its management. WebEx Communications, Inc. does not by this press release imply its endorsement or adoption of such opinions, analysis or predictions.

WebEx and MediaTone are trademarks and/or registered trademarks of WebEx Communications, Inc.