Business Best Seller Author Discusses How to Build Enduring and Highly Profitable Customer Relationship with On-Demand Collaboration

SANTA CLARA, Calif., February 14, 2005—Join WebEx Communications (Nasdaq: WEBX), the leading provider of on-demand collaborative business applications, for a free web seminar with Bill Stinnett author of the bestseller “Think Like Your Customer”. The seminar will focus on how companies can profit by understanding how the products and services they provide bring value to customers and how on-demand collaboration plays a role in a customer-centric sales process.

What: Think Like Your Customer: How to Accelerate Your Customer's Buying Process
Who: Bill Stinnett author of "Think Like Your Customer"
When: Thursday, February 16, 1:00 to 2:00 pm, Pacific Standard Time
Where: For more information or to register for the web seminar, go to: www.webex.com/go/stinnett

Description:
Stinnett will discuss how to dramatically impact sales performance with a complete sales methodology that is reliable, reproducible, and scalable. Learn how to pair on-demand collaboration with Stinnett’s new approach for connecting with clients and building enduring, highly profitable customer relationships.

Attendees will learn how to:

• Identify customers' business objectives before the sales cycle even starts.
• Reach more prospects more often - right from their desktops.
• Engage prospects with dynamic online sales presentations - while reducing costs.
• Sell business results instead of just products and services.
• Put this sales methodology into practice and deliver results that benefit both the customer and sales organization.

About WebEx Communications
WebEx Communications, Inc. is the global leader of on-demand applications for collaborative business on the web. WebEx applications are used across the enterprise in sales, support, training, marketing, engineering and product design. WebEx delivers its range of applications over the WebEx MediaTone Network, a global network specifically designed for secure delivery of on-demand applications. WebEx Communications is based in Santa Clara, California and has regional headquarters in Europe, Asia and Australia. Please call toll free 877-509-3239 or visit www.webex.com for more information.

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