Cisco WebEx Meetings for Android
Attend meetings on the go with Cisco WebEx Meetings for Android!
Cisco WebEx Meetings for Android is a universal app for both tablets and smartphones. The application supports WebEx Meeting Center, WebEx Meetings, WebEx Training Center, and WebEx Meetings Server. Join, start and schedule meetings from your Android device on the go and experience a full online meeting experience.
- Join via Cisco WebEx meeting email invite, meeting number, Cisco WebEx site URL, My Meetings List, or Android home screen widget
- Join the meeting before the host
- Integrated VoIP audio and web conferencing on Wi-Fi and 3G/4G
- Simple Call-in capabilities pass conference ID and attendee ID automatically
- Full-screen meeting view
- View attendee list
- View shared content with annotations
- Pinch to zoom and scan
- Private or group chat
- Network Based Recording (NBR) indicator
Mobile video/audio conferencing with:
- 2-way high-quality, multipoint video with camera switcher on Wi-Fi and 3G/4G
- Voice-activated video switching
- Full-screen video
- View content and video simultaneously
- WebEx Enabled TelePresence meeting
- Wideband audio support
- Support for Third Party Service Provider hybrid audio
- VoIP — Connect using your device's audio system over the Internet
Host account capabilities, including:
- Schedule, start, and cancel a meeting
- Invite others to a meeting
- Make another participant Host
- Pass presenter capabilities to another participant
- Promote/Demote panelists (WebEx Training Center)
- Expel a participant from a meeting
- Network Based Recording (NBR) control (Start/Pause)
Global and Enterprise Ready
- Single sign-on (SSO) is supported for corporate sites
- Enable users to join a meeting from behind the firewall using Wi-Fi proxy support
- End-to-end Encryption
- Support for Cisco WebEx VoIP-only meeting sites
- Support for Cisco WebEx Meetings
- Support for Cisco WebEx Training Center
- Support for WebEx Enabled TelePresence 2.0
- Support for WebEx Meetings Server 2.0
- Seamless call in on DX 70 & 80 devices
- Install wizard on DX 70 & 80 devices
- Available in 13 languages
Frequently Asked Questions About Cisco WebEx Meetings for Android
I'm not a Cisco WebEx customer. How can I try out the features of Cisco WebEx Meetings?
You can sign up for an account at http://meetings.webex.com.
Is it free to attend a meeting?
Yes, there is no cost to download the Cisco WebEx Meetings for Android app or to attend any Cisco WebEx meetings you've been invited to join.
How do I download Cisco WebEx Meetings for Android?
The app can be downloaded directly onto your Android device through Google Play. Alternatively, you can get it from the Amazon Appstore for Android, from http://www.webex.com/products/web-conferencing/mobile.html, or from your Android device at http://m.webex.com.
What is the most current version of the Cisco WebEx Meetings for Android app?
The latest release of the app is version 5.1.
What is new in version 5.1?
New capabilities in releases 5.0 and 5.1 include the ability to join a meeting before the meeting host, wideband audio support for improved sound quality, an enhanced look and feel, support for third party service provider audio, and an install wizard and seamless call in on DX 70 & 80 devices.
Is upgrading to version 5.1 mandatory?
No, upgrading is not mandatory. However, upgrading is required for users to take advantage of the new app features listed above. To upgrade, visit Google Play and download the latest version of Cisco WebEx Meetings for Android.
Can I use Cisco WebEx Meetings for Android application on my Android device?
The application runs on Android OS 2.1 (and later) smartphones and OS 3.0 (and later) tablets. The device must also have a Medium (320x240) resolution screen or higher.
Can I schedule or start a Cisco WebEx meeting?
As a host, you can easily schedule, start, and invite others to your Cisco WebEx meetings from your device. From the "My Meetings" screen, press the 'Schedule Meeting' icon at the top of the Meeting pane, enter your meeting title, meeting password (optional) and your invitees' email addresses. Choose to start the meeting immediately or schedule for later. If you select to start the meeting immediately, you will join the meeting automatically. If you choose to schedule a meeting for later, you will be prompted to enter the date and time, and then press 'Schedule Meeting'. You will then return to the "My Meetings" screen.
To start a scheduled meeting, select the meeting from the Meeting pane, and then select 'Start Meeting'.
Is the user interface tailored for large tablets or Android 3.0+ experience?
Yes, Cisco WebEx Meetings for Android has an interface optimized for both tablets and smartphones.
Which devices support Cisco WebEx 2-way video?
In general, all Android smartphones and tablets that support the minimum requirements will be able to send and receive video in a WebEx Meeting.
Smartphones with Android OS 4.0 or higher will support Cisco WebEx video. Smartphones with dual core or above processors will be able to send and receive video while single core processors will still be able to receive video.
The following smartphones have been tested and optimized for Cisco WebEx 2-way video:
- Motorola Razr XT928
- Samsung Galaxy Nexus
- Samsung Galaxy S3
- Samsung Galaxy S4
- Samsung Galaxy Note 2
- Samsung Galaxy Note 3
- HTC One X
- Google Nexus 4
- Google Nexus 5
Tablets with Android OS 3.0 or higher will support Cisco WebEx 2-way video.
The following tablets have been tested and optimized for Cisco WebEx 2-way video:
- Cisco Desktop Collaboration Experience DX650
- Amazon Kindle Fire based on Android 4.x
- Amazon Kindle Fire HD (7", 8.9")
- Dell Streak 10 Pro
- Fujitsu Arrows Tab
- Google Nexus 7"
- Motorola Xoom Xyboard (8.2", 10.1")
- Samsung Galaxy Tab (7.7", 10.1")
- Samsung Google Nexus 10
- Samsung Galaxy Tab 2 7.0"
- Samsung Galaxy Note 8
- Samsung Note 10.1"
- Samsung GT - N8000
- Sony Tablet S 9.4"
- Sony Tablet P
- Sony Xperia
- Samsung Galaxy NotePRO 12.2"
- Samsung Galaxy TabPRO (12.2", 10.1", 8.4")
Devices with Android OS lower than 3.0 do not support Cisco WebEx 2-way video. These devices will still support all other Cisco WebEx Meetings features.
How do I join a meeting?
You can join Cisco WebEx meetings using one of the following methods:
- Go to your Cisco WebEx meeting invitation email and click on the "To join this meeting" link.
- Launch the Cisco WebEx Meetings app on your Android device and enter the meeting number.
- Sign in to your Cisco WebEx account on your device and join from your "My Meetings" screen.
- Tap the meeting URL in your calendar.
- View your upcoming meetings on the Cisco WebEx widget available exclusively on Android devices, giving you instant access directly from your Android home screen.
How do I join the audio portion of the meeting?
Once you enter your meeting, an audio prompt will appear. If you would like to be called back on your device, or another phone, select your phone number from the dropdown menu. If this is your first time using Cisco WebEx Meetings for Android, you may need to enter a call-back number if it is not pre-filled. Select the option to "Call me at a New Number". Enter your phone number and select "Call Me at This Number". You will receive a call to join the meeting, so answer the call. The Cisco WebEx app will then automatically re-launch taking you right into the meeting.
This feature is not available in all regions. If the call-back feature is disabled, you will be prompted to call into the audio portion of the meeting instead. Not all Android devices support call-back, however you can choose to be called at another mobile or landline phone.
To call into a meeting, select the "Call This Number" button. You will automatically connect in to the meeting. Automatic call-in does not work in all regions. If this feature is disabled, you will need to manually enter the meeting number and attendee ID, which can be found by selecting the 'i' symbol or accessing the information in your meeting invitation.
If you wish to join the meeting using Internet voice conferencing (VOIP), select the "Connect Using the Internet" option. Select this option and be instantly connected to the audio using the Internet.
If you are using the app on an Android device which does not have phone capabilities, you can connect to audio using the Internet or entering a call back number. When connecting to audio using the Internet, a headset is recommended.
Can I invite people to my meeting from the app?
Yes, with the app's host capabilities you can invite people to your meeting from the "My Meetings" screen or via the Participant List after joining your meeting. You can use the contacts integration to easily invite your phone's contacts as long as you have an e-mail address configured for your contact.
Where can I find additional meeting information?
- Access meeting details from your "My Meetings" screen for your meetings and meetings you are invited to. Select the meeting to see more details.
- Once in the meeting, you can easily access meeting information:
- See who's in your meeting by tapping on the Participants icon at the top of your screen. You can see how participants have joined the meeting with mobile and computer user icons.
- To view meeting information on smartphones click the overflow menu icon on the top right and choose "Meeting Information". On Tablets, tap on the icon with an "i" symbol in the upper right of the screen. Tap elsewhere on the screen when ready to return to the presentation screen.
Can I share video from my Android device?
Yes, some devices support sending video from you device's camera. Please see "Which devices support Cisco WebEx 2-way video?" for more details.
Why does the Cisco WebEx Meetings app stop working when I join the audio call?
If you are using a CDMA network, such as Sprint or Verizon, network limitations prevent you from having a voice call and using data services at the same time. In this case, joining the audio portion of the meeting through a voice call means you won't be able to view updates to the participant list or shared presentations. If you have access to Wi-Fi or 4G/LTE networks, you may be able to use voice and data services simultaneously. Alternatively, consider using VoIP (if available on your device) to connect to the audio portion of the meeting.
I do not see the "Connect Using the Internet" (VoIP) audio option. How can I use VoIP?
If the "Connect Using the Internet" (VoIP) option does not appear for you, then your device is not supported by our VoIP solution at this time. This could happen with older devices with lower performance processors, most new high-end devices support VoIP. You can still join the audio via a regular voice call.
Please note that VoIP has been disabled on the original Kindle Fire (based on Android 2.3 and Android 4.x) because the device does not have a system microphone.
VoIP is available on WBS 28, Cisco WebEx Meetings 1.2 and WBS28.9 for Training Center Meetings. Alternatively, work with your administrator to understand your site configuration.
When using the "Connect Using the Internet" (VoIP) audio option, I can hear audio coming from the meeting but no one can hear me. How do I correct this?
There is a known issue with certain older devices that prevents the Cisco WebEx meetings app from receiving audio from the device microphone using VoIP. If you experience this audio issue, please join the audio portion of the meeting via a regular voice call.
Why does my Bluetooth headset not work with Cisco WebEx audio and VoIP?
We do not support Bluetooth headsets at this time. Depending on your device, you may not receive full VoIP support. Bluetooth through the normal phone application is supported by that application.
When someone shares a video file from their computer, I get a message "The content of the presentation is not supported" or "Unsupported format" on my Android device?
Mobile devices are unable to receive video files that are uploaded to the Meeting at this time. You could try sharing the computer desktop and playing the video file in a small window, but that may result in unrealistic motion or the window may have to be very small.
How can I chat with other participants?
Select the participant's name from the participant list. From the list, you can choose one individual or all participants to chat with. For individual chat, select the participant you want to chat with and then enter your message in the dialogue box and hit send. Tap the "Chat with Everyone" button at the bottom of the screen to chat with all attendees, then enter your message in the dialogue box and hit send.
To transition back and forth between the presentation and chat, tap the 'x' button at the top right of the chat window and be returned to the presentation.
Can I present content from my Android device?
You can share your screen on Samsung Galaxy NotePRO and Samsung Galaxy TabPRO devices. This feature is not yet supported on other devices with this release. In addition, if you are the meeting host, you can pass presenter control to a computer user to share content, or a mobile user who’s device supports sharing content.
How do I pass presenter control?
Tap the "Pass the Ball" tip to get detailed instructions or click on the participant list, select the Cisco WebEx ball, and drag and drop it to the new presenter.
Can I move the Cisco WebEx application to my SD Card?
Yes, go to the standard Android settings -> manage applications and tap on Save to SD Card on the Cisco WebEx application.
Is my Cisco WebEx Meetings site compatible with Cisco WebEx Meetings for Android?
Yes. However, certain restrictions may apply based on your company's policies and Cisco WebEx implementation.
What can I do if I get a message that the Cisco WebEx site does not support joining from mobile devices?
If the site you are trying to join the meeting on is your company site, contact your Cisco WebEx IT administrator to determine whether mobile access can be enabled. In the meantime, please join the meeting from a computer.
Is Cisco WebEx Meetings for Android available globally?
Yes, this application works wherever Android devices are supported.
What languages are supported?
Cisco WebEx Meetings for Android is available in English, Chinese (Simplified and Traditional), French, German, Italian, Japanese, Korean, Portuguese, Spanish (Latin American and Traditional), Russian, and Dutch. All other device languages will default to English.
Who do I contact for technical support?
Please go to http://support.webex.com/support/support-overview.html.