Browse the list below for live and recorded webinars from industry experts like the American Marketing Association and The Ken Blanchard Companies. Powered by the industry's leading webinar application - WebEx Event Center.
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Challenging Conversations: Transforming Conflict into Productivity
Date: July 17, 2008 | Duration: 60 min
This webinar will share a five-step model that will show you how to handle the most challenging, intense, and emotionally charged types of conversations.
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Optimize Your Investments: Ensure the Life of Your Enterprise System After Go-Live
Date: July 15, 2008 | Duration: 60 min
In recent years, more companies have come to realize that a critical piece of their ERP implementations is missing.
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The Black Ink Project: Pay Per Click Mastery Part 2
Date: July 2, 2008 | Duration: 60 min
This session will build on what was learned in Part 1. The focus of this session will be on tracking and converting the customer once they land on your site. Jeremy Palmer will be showing you some...
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The Black Ink Project: Pay Per Click Mastery Part 1
Date: July 1, 2008 | Duration: 60 min
We will be walking you through setting up a new campaign in Google AdWords. He will show you the tools and the process that he uses to create laser targeted PPC campaigns that attract highly...
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5 Strategies to Turn Hopecasting into Accurate Forecasting
Date: June 27, 2008 | Duration: 60 min
Review one of the most critical things that salespeople, sales managers and corporate executives have to report: Forecasting upcoming business.
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Leveraging the Value of E-mail Marketing During a Recession
Date: June 26, 2008 | Duration: 60 min
This webinar will help you build your business case and win over C-level executives by outlining the key elements of optimizing any e-mail marketing program.
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Moving Your Talent Management Strategy from Vision to Reality: A Case Study
Date: June 24, 2008 | Duration: 60 min
Organizations around the globe are forced to refine their business strategies on an ongoing basis to stay ahead of the competition.
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The Black Ink Project: Black Ink Checklist and Recap
Date: June 20, 2008 | Duration: 90 min
**Please note this recoding is audio only.**
Module 4: Testing, Optimizing, and Growing
A complete review and summary of the Black Ink Project. Where to go from here.
The Black Ink...
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"Simplicate and Add Lightness:" Driving Change in the Organization
Date: June 19, 2008 | Duration: 60 min
In this Chief Learning Officer magazine Webinar, sponsored by SkillSoft, learn how to redefine yourself as the chief executive changer in your organization; then, armed with that new self-image,...
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The Black Ink Project: Getting to the Next Level
Date: June 19, 2008 | Duration: 90 min
Module 4: Testing, Optimizing, and Growing
This session is all about scaling your business.
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Survival Skills for First-Year Managers
Date: June 19, 2008 | Duration: 60 min
This webinar will show you how a focus on both people and results is the best way to create an environment that results in individual growth, purposeful action, and sustained improvement.
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Building Your Brand in the World of Social Networking
Date: June 19, 2008 | Duration: 60 min
Word-of-mouth (WOM) is often considered to be the most reliable source of ideas and information on a company's products and services. With the increasing popularity of social networking sites and...
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The Black Ink Project: Outsourcing - The Key to Growth and Sustainability
Date: June 18, 2008 | Duration: 90 min
Run your business without limitations. Learn how to find professional help to accomplish any task.
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The Black Ink Project: Using Split Testing to Get Results
Date: June 17, 2008 | Duration: 90 min
Stop guessing and start knowing what works. Find out how to use split testing to improve your bottom line.
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Building and Recruiting Respondent Panels from Online Communities
Date: June 17, 2008 | Duration: 60 min
Communities have emerged as a tremendous resource for gathering qualitative and quantitative information. Engaging a community of interest in ongoing feedback can provide vital insights to help...
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The Black Ink Project: Measuring and Analyzing Your Traffic
Date: June 16, 2008 | Duration: 90 min
Learn how to setup and use web analytics tools to measure and improve the profitability of your site.
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The Art of Engaging the Customer: Taking Proactive Steps to Deliver a Differentiated Experience
Date: June 12, 2008 | Duration: 60 min
The importance of delivering an optimal customer experience in today's global marketplace cannot be underestimated. It is increasingly difficult for companies with comparable products and services...
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Talent Management Experience Series: Part 2 - The Business Leader's Experience
Date: June 10, 2008 | Duration: 60 min
In this unique, three-part Webinar series, Leighanne Levensaler from Bersin & Associates will address talent management initiatives from all angles: the perspectives of managers, business leaders...
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The Black Ink Project: Social Media and Web 2.0 Traffic Techniques
Date: June 6, 2008 | Duration: 90 min
Learn how to use social networking to build trust, credibility, and value for your business.
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The Black Ink Project: List Building and E-mail Marketing
Date: June 5, 2008 | Duration: 90 min
Learn how to craft e-mails your customers will want to read. Find out how to create an auto-responder and newsletter that will keep you at the top of the customer's mind.
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Solving Idea Overload - How online communities reveal the real opportunities in a sea of ideas
Date: June 5, 2008 | Duration: 60 min
For every "big" idea there are probably 50 mediocre ones. The process of vetting ideas to find those with true potential is time-consuming and expensive. Ironically, many companies leave the...
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The Black Ink Project: Making Your Site Sticky
Date: June 4, 2008 | Duration: 90 min
Module 3: Marketing and Traffic Generation
Keep your customers coming back for more.
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The Black Ink Project: Link Build Your Way to the Top
Date: June 3, 2008 | Duration: 90 min
Module 3: Marketing and Traffic Generation
Link building is key to getting free traffic from the search engines. Find out how to get quality inbound links from contextually relevant sites....
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Get Started Now with Dashboards: The 9 Best Practices for Speeding Decisions
Date: June 3, 2008 | Duration: 60 min
There's no question that companies are forcing the marketing organization to become accountable for results � and how it helps drive shareholder value. But marketers can only do so by getting a...
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The Black Ink Project: Pay Per Click Mastery
Date: June 2, 2008 | Duration: 90 min
Generate instant and laser-targeted traffic to your site with PPC. Learn how to get the best return on your investment and efforts with paid search.
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The Death of the Enterprise Software Buying Cycle
Date: May 29, 2008 | Duration: 60 min
Find out how the SaaS model is fundamentally changing the way companies buy software. You will learn to hear expert opinion, insight, and discussion about how companies like yours can demand more...
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Managing Your Excel Addiction
Date: May 29, 2008 | Duration: 60 min
Is your marketing department addicted to spreadsheets? Overwhelming majorities are admitting that the answer is yes. While Excel spreadsheets are the preferred choice to segment, merge, and...
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The Proper Care and Feeding of E-Learners
Date: May 28, 2008 | Duration: 80 min
This webianr will show you the strategies to ensure that your eLearning program saves time, money, resources, and delivers measurable, tangible results.
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How to Overcome Marketing Operations Challenges
Date: May 28, 2008 | Duration: 60 min
The pressure on marketing departments and agencies is mounting, due to media fragmentation, greater financial accountability and the demand for increased marketing output with shrinking resources....
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The Black Ink Project: Landing Page Design
Date: May 23, 2008 | Duration: 90 min
Week 2 - Module 2: Designing and Building
Your landing page is your site's sales rep. In this session you'll learn how to build a landing page that persuades customers and closes the sale....
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The Black Ink Project: Making Your Site Dynamic and Fresh
Date: May 22, 2008 | Duration: 80 min
Learn how to build a "smart site" that creates a personalized experience for each visitor. Discover how to use scripts, code snippets, and datafeeds to make a site that is never dull or faded.
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Immersive 3-D Multi-User Virtual Environments and Simulation-Based Learning
Date: May 22, 2008 | Duration: 60 min
In this Chief Learning Officer Webinar, Anne-Marie Sutch-Stabio and Roger Wright of RWD will discuss these immersive learning technologies and explore their practical applications to meet your...
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Unlocking Social Media's ROI through Engagement & Participation
Date: May 22, 2008 | Duration: 60 min
Join the AMA and Visible Technologies for a live, Web cast, Unlocking Social Media's ROI through Monitoring and Participation featuring Senior Forrester Research Analyst, Peter Kim and an...
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Teaching Others What You Know: Survival Training for Subject Matter ExpertsModule 4: Designing Course Evaluations
Date: May 21, 2008 | Duration: 60 min
The effectiveness of Subject Matter Experts is only as good as the overall retention of their audience. Evaluating courses ensures that the training materials and methods used during the program...
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The Pressure Paradox in Sales: Uncover the Pressure Points of Sales and How to Leverage Them Into a Competitive Advan
Date: May 21, 2008 | Duration: 60 min
Join us to hear the findings of The Forum Corporation's groundbreaking research conducted with 111 executives from 96 of the world's leading companies.
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The Black Ink Project: Concept to Construction
Date: May 21, 2008 | Duration: 90 min
Learn how to convert your beautiful design into a fully-functional site.
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The Black Ink Project: Designing a Visually Appealing Site
Date: May 20, 2008 | Duration: 90 min
Week 2 - Module 2: Designing and Building
First impressions are lasting impressions. Discover how to design a visually appealing site that's easy on the eyes and leads customers down the...
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1-800-FLOWERS Increases Employee Retention with Online Learning
Date: May 20, 2008 | Duration: 60 min
Discover how household brand 1-800-FLOWERs uses online learning to train and manage a seasonal, geographically distributed, remote workforce.
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It�s all about the attributes: Get to know your visitors with powerful web analytics
Date: May 20, 2008 | Duration: 60 min
As a small to medium size business, trying to understand the full impact of the web site on your business can be daunting. What you ultimately need to uncover are the data correlations that will...
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The Black Ink Project: Architect a Bulletproof Site
Date: May 19, 2008 | Duration: 90 min
The Black Ink Project is an affiliate success course designed to help new affiliates bridge the gap between Jeremy Palmer's e-book, High Performance Affiliate Marketing and making a profit.
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Leading People through Change
Date: May 15, 2008 | Duration: 60 min
In this webinar you will learn that there are six predictable and sequential concerns that people have when they are asked to change.
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Creative that Clicks
Date: May 14, 2008 | Duration: 60 min
We will take you through program development and creative strategy for online advertising, emails and landing pages that are proven to convert.
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Heighten Brand Profile with Web Marketing Techniques
Date: May 14, 2008 | Duration: 60 min
Learn how the Philadelphia Stock Exchange used an online event to launch its new currency product.
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Finding and Keeping Your Customer: New Ways of Leveraging Web Events
Date: May 14, 2008 | Duration: 60 min
You will learn about the changing nature of online events, and how today's marketers are using these events to get closer to - and keep - today's customers.
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Expert Panel: MarketingSherpa Research Reveals New Opportunities for Marketers
Date: May 14, 2008 | Duration: 60 min
Learn how the existing and emerging technologies will help you generate more qualified leads for your organization.
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Behaviors and the Bottom Line: Quick and Innovative Ways to Identify High-Value Leadership Behaviors
Date: May 13, 2008 | Duration: 60 min
In this interactive Talent Management magazine Webinar, sponsored by Lore International Institute, you'll learn about new methods to measure leadership behaviors that will improve leadership teams...
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Employment Branding: Selling Your Brand to the Work Force
Date: May 13, 2008 | Duration: 60 min
Strong companies are built around employees who understand, embrace and embody their employer's brand values. However, attracting and hiring such talent can be challenging if your employment brand...
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The Black Ink Project: Setting Up Shop
Date: May 9, 2008 | Duration: 90 min
Find out how to get the most out of your limited time and budget. This session will focus on essential time management, work habits, and tools of the trade.
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The Black Ink Project: Getting to Know Your Audience
Date: May 8, 2008 | Duration: 90 min
Get inside the mind of your target customer. Attract the right prospects by learning their browsing, searching and buying habits.
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In Search of Better Sample. Addressing the research industry's need for quality online data
Date: May 8, 2008 | Duration: 60 min
Approximately one billion online surveys were taken by consumers across the globe in the last year. And over $4 billion dollars will be spent by companies this year alone on their online market...
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The Black Ink Project: Developing a Rock Solid Business Plan
Date: May 7, 2008 | Duration: 60 min
Learn how to develop a long lasting business that can withstand market disruptions.
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The Black Ink Project: Getting Your Business in Order
Date: May 6, 2008 | Duration: 60 min
Legal, financial, and tax considerations for an affiliate business. Avoid costly mistakes and legal problems by ensuring your business is setup the right way. *Note this session is intended mostly...
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Overwhelmed & Overcommitted: Time and Life Management Tools for E-Times
Date: May 6, 2008 | Duration: 60 min
Imagine feeling good about yourself every day because you were able to make meaningful contributions to all that is important in your life-including yourself. The fast pace of our times makes...
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How Internet & Online Marketing Campaigns Transform Fundraising Auction Events
Date: May 6, 2008 | Duration: 60 min
Find Out How the Internet and Online Marketing Campaigns are Transforming Fundraising Auction Events
Are you struggling trying to come up with ways to make your fundraiser more profitable year...
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Career Courage: The Art of Influence - Creating a Network of Advocacy
Date: May 5, 2008 | Duration: 60 min
Have you ever wondered how certain individuals within your organization seem to get their projects 'sold' and accomplished almost effortlessly while others struggle to gain agreement to even the...
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The Black Ink Project: Finding Your Niche
Date: May 5, 2008 | Duration: 90 min
Discover the hottest niches by learning how to analyze opportunities, prospects, and the competition.
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Capability Transfer: Leveraging Licensing as a Business and Learning Strategy
Date: May 1, 2008 | Duration: 60 min
This webinar will share key insights from a Vantage-CLO magazine joint study on the impact and value of licensing.
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Delivering Insight Through Community Panels
Date: May 1, 2008 | Duration: 60 min
Online communities offer a huge potential for building Web-based respondent panels that can be an invaluable source of feedback to customers, employees, partners and other stakeholders. Such panels...
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Teaching Others What You Know Survival Training for Subject Matter Experts, Module 3: Incorporating Activities and Learn
Date: April 30, 2008 | Duration: 60 min
The effectiveness of Subject Matter Experts is only as good as the overall retention of their audience. To create a truly engaging session, SMEs must involve their learners with material that...
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Driving Improved Business Results With Pre-Employment Assessment
Date: April 29, 2008 | Duration: 60 min
Dr. Ken Lahti has more than 10 years experience in the field of personnel selection and assessment.
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Catching Fire in a Bottle: Creating a Seamless Customer Experience across Offline and Online Campaigns
Date: April 29, 2008 | Duration: 60 min
Register now for this session about creating a consistent and engaging experience for your customers as you market to them through traditional direct marketing channels and interactive channels...
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Optimizing the Profitable Link Between Employees and Customer Loyalty Behavior
Date: April 24, 2008 | Duration: 60 min
Marketing Managers know it costs significantly less to retain and service existing customers than to prospect for-and acquire-new ones, but maximizing the customer benefit and value isn't feasible...
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Telework: A Critical Component of Your Green and Talent Management Strategy
Date: April 23, 2008 | Duration: 60 min
Attend this webinar to learn how to deploy telework successfully.
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Green 101: The Basics - and the Misconceptions - of Reducing Your Power Consumption
Date: April 23, 2008 | Duration: 60 min
Join Rob Aldrich, Cisco's green data center expert, as he explains how to spot the simple steps you can take to reduce your power consumption, costs and environmental impact.
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Green to Gold
Date: April 23, 2008 | Duration: 60 min
Discover how companies use environmental thinking to drive new revenues, enhance brand value, cut costs, and reduce risk.
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The Fastest Way to Green: How IKON Reduces Travel while Increasing Effectiveness
Date: April 23, 2008 | Duration: 60 min
The learning technologies team of IKON Office Solutions use WebEx Training Center to reduce travel to training courses and overall carbon impact, while at the same time improving productivity by...
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Beyond Your Walls: How Leading Environmental Organizations are Making Corporate Green Programs Successful
Date: April 23, 2008 | Duration: 60 min
Learn how companies have teamed up and leveraged their simple green steps into much larger environmental benefits, gained strong green reputations and strengthened their brands.
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Remote Workers Make Green Impact at Continental Airlines
Date: April 23, 2008 | Duration: 60 min
Learn how Continental Airlines managed the "working-green" transition for their remote workforce, and realized benefits in facility optimization, employee satisfaction and cost savings.
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Getting the Most Value from Your Tuition Assistance Program
Date: April 22, 2008 | Duration: 60 min
In this Talent Management magazine Webinar, sponsored by General Physics, join Heidi Milberg, director of the Learning Solutions Group, as she shares the challenges of corporate tuition programs...
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Multi-Channel Strategy: Forget What You Know. Customers See a Different World
Date: April 22, 2008 | Duration: 60 min
The days of single channel purchasing have long since passed. Companies have responded to consumer demands for time efficiency by providing greater convenience and flexibility when shopping and...
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Influencing with a Global Mindset
Date: April 17, 2008 | Duration: 60 min
This engaging Webinar, presented by Kathy Uroda of Lore International Institute and special guest presenters, Dr. Michael Kissida and Dr. David Bowen from Thunderbird School of Global Management,...
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Best Practices: Get the Facts on Remote Support from Linksys
Date: April 16, 2008 | Duration: 30 min
Find out how Linksys extends support to more customers-and meets their highest expectations.
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Sell and Lead Sales Teams Without Being a Jerk
Date: April 16, 2008 | Duration: 60 min
This webinar will discuss a practical way to overcome the obstacles that prevent sales from moving forward.
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Today's Virtualization Options: The Products, When You Need Them, and When You Don�t
Date: April 15, 2008 | Duration: 60 min
If you're considering virtualization for your environment and want to untangle the options from the FUD in the market, take a few minutes from your day to listen to this webcast.
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Driving Results through Culture Change
Date: April 10, 2008 | Duration: 60 min
Don't miss this opportunity to learn how to create and maintain a corporate culture that drives results by inspiring and motivating employees at all levels.
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A Downturned Economy is Good News for Online Marketing
Date: April 10, 2008 | Duration: 60 min
Believe it or not while the economy is struggling, online marketing budgets, as a percent of total budget, are on the rise. Budgets will be shifting from less metric based sources like print,...
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Making All Learners Successful! Learning Styles and the Synchronous Classroom
Date: April 9, 2008 | Duration: 60 min
The synchronous classroom provides us with a unique opportunity to design exercises that can
simultaneously appeal to multiple learning styles while involving adult learners in a respectful and...
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Learning and Performance Go On-Demand
Date: April 8, 2008 | Duration: 60 min
In this Talent Management magazine Webinar - sponsored by GeoLearning - Chris Howard, principal analyst and research director at Bersin & Associates, will define exactly what software as a service...
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Video 2.0 Rules of Engagement: Top 5 Tips for a Successful Online Video Strategy
Date: April 8, 2008 | Duration: 60 min
According to eMarketer, there will be 183 million online video viewers by 2011 � that's a 60 percent increase from the number of viewers today. This growing consumption of online video provides...
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Learning 2.0: Everything You Wanted to Know About Web 2.0
Date: April 3, 2008 | Duration: 60 min
Join A.G. Lambert from Saba, in this Chief Learning Officer magazine Webinar, regarding best-practice integration and use of Web 2.0 technologies into tomorrow's Learning 2.0 solutions.
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Best Practices in Live Online Training Design
Date: March 27, 2008 | Duration: 60 min
You'll learn proven, practical, and innovative techniques that will make your online classes more motivating and effective.
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Make Your Content a Powerful Asset in 10 Steps
Date: March 27, 2008 | Duration: 60 min
Does your content help you achieve your brand and business objectives? Content development projects vary in scope and delivery method. Regardless of their channel, ads, collateral, direct mail;...
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Teaching Others What You Know Module 2: Writing Learning Objectives and Developing Content
Date: March 26, 2008 | Duration: 60 min
When creating an effective training program, Subject Matter Experts need both a clear vision of their end goals and a framework to get them there. Missing one or the other can often lead to a break...
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The Talent Management Experience Series with Bersin & Associates
Date: March 25, 2008 | Duration: 60 min
In this unique, three-part Webinar series, Leighanne Levensaler from Bersin & Associates will address talent management initiatives from all angles - from the perspectives of Managers, Employees...
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Enabling Green Business with Online Collaboration
Date: March 20, 2008 | Duration: 60 min
In this session, you'll learn the benefits of online collaboration and how companies are decreasing carbon emission through reduced travel across sales, marketing, training and support.
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How to Create Engaging Online Events II
Date: March 19, 2008 | Duration: 60 min
We'll talk you through how to not only engage the audience during the event but how best to engage them over the longer term - developing them as valuable prospective customers.
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The Sales Showdown
Date: March 19, 2008 | Duration: 60 min
Learn how to make your sales technology work for you and how to accelerate pipeline velocity to engaging prospects for a faster close and much more.
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How WebTouch Selling Can Create a Competitive Advantage for Your Sales Force
Date: March 19, 2008 | Duration: 60 min
Join Greg Alexander of Sales Benchmark Index as he reviews key performance metrics comparing WebTouch Selling to Traditional Face to Face Selling.
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Technology to Change your Sales Game
Date: March 19, 2008 | Duration: 60 min
Join Jennifer Brandenburg, Vice President of Sales for Oracle CRM On Demand and Shadi Baqleh, Director of Solutions Sales, WebEx for this session to learn how to make technology work for you. You...
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What it Takes to be Successful During a Recession
Date: March 19, 2008 | Duration: 60 min
When times get tough, it takes special tools, skills and strategies to help your sales organization thrive. Walter Rogers, CEO of Baker Communications will explain what you need to prosper in any...
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Sales Effectiveness
Date: March 19, 2008 | Duration: 60 min
Join Barry Trailer, Managing Partner from CSO Insights to see how you can elevate your company's process implementation and level of customer relationship.
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Top 10 Tips for Effective Web-touch selling
Date: March 19, 2008 | Duration: 60 min
Join Stu Schmidt, Vice President of Solution Sales at WebEx to learn 10 proven techniques that will lead you to effective web-selling, enabling you to get the most from your online sales interactions.
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Talent Management 2.0: Strategies to Retain Your Top Talent
Date: March 18, 2008 | Duration: 60 min
Join Jon Desenberg, senior consulting director at The Performance Institute, and Maksim Ovsyannikov, director of product strategy at Saba, for an educational discussion on the changes occurring in...
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The Evolution of Choice Research: Choice research is constantly changing. Are you adapting?
Date: March 18, 2008 | Duration: 60 min
There is a science to studying brand choice. For over 80 years, academicians have attempted to identify the best method for understanding how people choose. The quest continues at an exponential...
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Bringing Out the Best in Others
Date: March 13, 2008 | Duration: 60 min
We will explore the needs that all employees have and what leaders can do to fulfill them.
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Using Web Behavior Data to Drive Follow Up Messaging
Date: March 13, 2008 | Duration: 60 min
There's a lot more learning to be had beyond open and click-through rates for your email marketing campaigns. By employing a web analytics tool to analyze the behavior of respondents you can gain...
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Reach for the Stars: Use Web Seminars to Reach Your 2008 Strategic Goals
Date: March 11, 2008 | Duration: 60 min
With marketing budgets continuing to decline, marketing professionals continue to turn to web seminars to generate reliable, repeatable programs that generate high quality, low cost leads....
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Speed Up Software Implementations and Improve End-User Training
Date: March 6, 2008 | Duration: 60 min
You're the project manager or training manager responsible for the implementation of a major software rollout or upgrade.
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The Accurate Value of Your Marketing Campaigns: Eliminating the Blind Spot
Date: March 6, 2008 | Duration: 60 min
We all know that it takes multiple touches from multiple campaigns before a visitor becomes a customer. On average, Internet consumers interact with over five different marketing campaigns before...
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The US Five Year Interactive Marketing Forecast
Date: March 4, 2008 | Duration: 60 min
Interactive marketing in the US is poised to grow to $61 billion -- 18% of all marketing spending - by 2012. What factors are driving this growth? How big a part will mainstay channels, like...
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How to Use Sales Messaging to Win More Business
Date: February 28, 2008 | Duration: 60 min
We will discuss why so many sales messages fail to communicate and�more importantly�how you can transform your writing by following five simple principles.
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5 Keys to Supercharge Collaboration in Online Meetings
Date: February 27, 2008 | Duration: 60 min
This webinar will share five secrets that differentiate how superstars in the world's most successful global businesses communicate, collaborate, and connect differently when people are NOT...
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The Science and Practice of Employee Acquisition and Retention
Date: February 26, 2008 | Duration: 60 min
In the hypercompetitive, knowledge-based and global economy of 2008, the most pressing mandate for any business leader is getting and keeping good people.
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Does Research Design Matter in Data Quality?
Date: February 26, 2008 | Duration: 60 min
Online quantitative research has experienced 30% annual growth over the past 10 years according to Inside Research. In fact, this mode of data collection is reaching the 50% mark in the U.S and we...
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A Practical Approach to Introducing Innovative Learning Programs in Your Organization
Date: February 21, 2008 | Duration: 60 min
Learn how to strike a practical balance between cutting-edge approaches and meeting your employees� learning needs with this complimentary Chief Learning Officer magazine Webinar, sponsored by...
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RentCash gains competitive advantage through online learning
Date: February 20, 2008 | Duration: 60 min
Join Lori Sola, National Development Manager as she shares Rentcash's successes and insights on developing an online training program.
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Overcoming Barriers to Innovation: Five Ways New Research Approaches Can Help
Date: February 14, 2008 | Duration: 60 min
Everyone agrees innovation is the key to unlocking business value and performance. Yet the number of truly innovative new products continues to decline. Stubborn challenges consistently stifle big...
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Developing Your Leadership Point of View
Date: February 12, 2008 | Duration: 60 min
This webinar will take you on a personal journey to discover your leadership point of view�who you are and how you intend to be with your people.
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Real Life, Real Answers: Research Findings on Integrated Talent Management Systems
Date: February 12, 2008 | Duration: 60 min
During this Talent Management magazine Webinar, sponsored by Plateau, Levensaler will share real-world insights and best practices about the selection, implementation and business impact of talent...
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Competencies: Gateway to Integrated Talent Management
Date: February 7, 2008 | Duration: 60 min
In this complimentary Chief Learning Officer magazine Webinar, sponsored by TEDS, Kim Lamoureux of Bersin & Associates will explore the role that competencies have in recruiting, performance...
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Accelerating the customer-centric journey: bring the customer to the product not the product to the customer
Date: February 7, 2008 | Duration: 60 min
One-to-one marketing is still a continuing journey, not a destination. The journey, however, is at a critical stage. It is more important than ever for companies to take a hard look at their...
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Landing Page Optimization: A Process using Google Analytics and Google Website Optimizer
Date: February 5, 2008 | Duration: 60 min
Don�t rely on creative hunches when optimizing landing pages and conversion rates. A combination of Google Analytics and Google Website Optimizer makes it easy to define a strategy and to run...
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Case Study: How Ask.com Uses Customer Satisfaction Analytics to Guide Site Redesign, Product Development
Date: January 31, 2008 | Duration: 60 min
For Ask.com, customer satisfaction measurement with the scientific methodology of the American Customer Satisfaction Index (ACSI) is a powerful and multi-faceted tool that drives many aspects of...
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Teaching Others What You Know � Survival Training for Subject Matter Experts
Date: January 30, 2008 | Duration: 60 min
Subject Matter Experts are often called upon to share their knowledge with co-workers about a product, a program or a procedure. Their goal is to present information the participants will use once...
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Can You Trust the data you collect from an online survey?
Date: January 29, 2008 | Duration: 60 min
The web has brought about a revolution in data collection. We can now collect data faster and more cost effectively than ever before. But, while �cheaper� and �faster� are very compelling...
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Do More with Less: Put Marketing Operations to Work in your Department
Date: January 24, 2008 | Duration: 60 min
Does your 2008 Marketing plan require you to streamline your process, measure your results and improve your return on investment? More and more, marketing departments are being required by the CEO...
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Delivering Effective Software Rollout Training without Travel
Date: January 23, 2008 | Duration: 60 min
In this fast-paced session, you'll learn how Rentcash met this challenge with WebEx learning solutions and see what Rentcash is doing to revamp its employee training programs and standardize...
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Achieving Widespread Training Online
Date: January 23, 2008 | Duration: 60 min
WebEx solutions enable effective communication between faculty, staff, and students-making it possible for MNSCU to provide continuous IT support, online learning support, frequent state-wide...
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Emerging Trends in Collaborative Learning
Date: January 23, 2008 | Duration: 60 min
This session will examine present and future trends in collaborative learning - from synchronous platforms to wikis and blogs to virtual worlds and beyond.
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