Leading Change

  • RECORDED ON:
    Tuesday, January 16, 2007
  • PRESENTERS:
    Pat Zigarmi, EdD, Consultant, Trainer, Speaker, Author
Making sure that your next change initiative succeeds.


Explore how leaders can initiate and foster change by addressing the six predictable stages of concern that will arise. You will learn how to reduce resistance, gain buy-in, and create an action plan for successfully leading a change effort within your organization.


One of the primary reasons why many change efforts fail is because leaders do not consider change from a recipient's perspective. In any change effort, leaders need to address the concerns that people have when they are asked to change. Unless you take the time to meet individual concerns, you will not be able to generate and maintain the momentum necessary for the change to be successful.


In this webinar you will learn that there are six predictable and sequential concerns that people have when they are asked to change.


  1. Information Concerns: What is the change? Why is it needed?
  2. Personal Concerns: How will the change impact me personally? Will I win or lose?
  3. Implementation Concerns: What do I do first? How do I manage all of the details?
  4. Impact Concerns: Is the effort worth it? Is the change making a difference?
  5. Collaboration Concerns: Who else should be involved? How do we spread the word?
  6. Refinement Concerns: How can we make the change even better?


By anticipating these six stages of concern ahead of time, leaders can diagnose and respond to individuals' predictable concerns with change and, therefore, reduce resistance and build momentum for moving ahead.


About the speaker:

Pat Zigarmi, EdD
Consultant, Trainer, Speaker, Author
Patricia Zigarmi, EdD, is a captivating motivational speaker, highly regarded management consultant and trainer, best-selling author, and experienced businesswoman. Her ability to blend power and warmth, as well as knowledge and instinct, translates into messages that are informative, entertaining, and practical. Because of her direct contact with clients and her unwavering devotion to understanding and meeting their specific needs, she delivers hard-hitting keynote speeches and programs that consistently result in repeat engagements.
As a Founding Associate of The Ken Blanchard Companies', Dr. Zigarmi has played an integral role in the execution of Blanchard' long-term consulting contracts with many Fortune 500 and global companies. Respected for her ability to listen and build trust, she has also been a business coach to hundreds of executives and managers.
Pat is an expert in the areas of leadership and change management and is coauthor of Leading at a Higher Level: Blanchard on Leadership and Creating High Performing Organizations, and Leadership and the One Minute Manager. She also coauthored many Blanchard training programs and products, including Situational Leadership' II.
Pat received her bachelor's degree in sociology from Northwestern University and a doctorate in leadership and organizational development from the University of Massachusetts, Amherst.

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