Be Virtually There: Elevate Your Organization Using Remote Support
- RECORDED ON:
Wednesday, September 26, 2007 - PRESENTERS:
Lois Margolin, Chief Technology Officer, Chelsea Information Systems
David Kay, Principal, DB Kay & Associates
Melody Kee, Senior Product Marketing Manager, WebEx
Have you been contemplating how to take your support organization to the next level? Are you challenged with how to increase your resolution time, reduce support costs, and increase productivity? Learn how your business can reap the awards of remote support just as if you were virtually sitting there with your customers.
Based on research of successful adoptions across the industry, David Kay from DB Kay & Associates will share the best practices that have emerged for maximizing the business benefits of remote access. Additionally, Lois Bargolin from Chelsea Information Systems will share her organization's support experience prior to remote support and after.
Attend this webinar to learn:
Join us to see how remote support can take your organization to the next level.
Based on research of successful adoptions across the industry, David Kay from DB Kay & Associates will share the best practices that have emerged for maximizing the business benefits of remote access. Additionally, Lois Bargolin from Chelsea Information Systems will share her organization's support experience prior to remote support and after.
Attend this webinar to learn:
- What is Remote Support
- Best Practices for using a remote access support solution
- How to maximize the business benefits of remote access
- How Chelsea Information Systems uses remote support to succeed
Join us to see how remote support can take your organization to the next level.
