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Desktop requirements

The following are the minimum and recommended desktop requirements to install and run the Cisco WebEx Connect Client.


Important: MS Outlook and IBM Lotus Notes are for desktop clients only. They are not for web-based or mobile versions.




Operating System

Windows XP SP3

Windows Vista 32-bit

Windows 7 (32-bit application on a Win 7, 64 bit OS)

Mac OS X 10.7 Lion, version 10.7.1 (or later) Mac OS X Snow Leopard, version 10.6.8 (or later)


1.5 GHz Intel Pentium M Centrino (for laptop computer)

1.8 GHz Intel Pentium Processor

2.4 GHz Intel Pentium IV (for desktop computer)

Intel Core 2 Duo Processor

Disk Space

80 MB

300 MB of free disk space recommended for Mac


1 GB; 2 GB (for Windows Vista)

512 MB RAM (1024 MB recommended)


Internet Explorer SP2 for XP

Internet Explorer 7 for Vista

Firefox 3.5

Safari 4.0 for Mac

I/O Ports

USB 2.0 (for video camera)

Internet Connection 

Broadband connection 

Email Program

Make sure you have selected the Cisco WebEx setting permitting MS Outlook integration

MS Outlook 2007 (32 bit), Outlook 2010 (32 bit & 64 bit)

MS Outlook 2007 (32 bit, Sender field only)

MS Word 2007 & 2010, Excel 2007 & 2010

Calendar integration for meetings

MS Outlook 2007 (32 bit), MS Outlook 2010 bit & 64 bit)


Full duplex sound card and a headset

For Click-to-Call: Your organization must have Cisco Unified Communications Manager (CUCM) already deployed and available. Contact your CUCM system administrator to obtain account and server information. Unit ServerUnity Connection server must be available to use voicemail services.

VoIP codec: iSAC from Global IP Sounds Inc


At least 1.8 GHz CPU, 800x600 resolution, 256 colors or more, and a webcam.

HD Video

Quad core, or dual core + HT(Hyper thread) support + working speed 2.4GHz, or dual core + no HT support + working speed 2.8GHz, 1 GB

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