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Email template variables

This topic describes the various email templates available in Cisco WebEx Connect and how you can edit or customize these templates. Typically, you can customize an email template by editing its built-in variables. Variables are building blocks that define what an email template (and emails based on that template) will contain. For example, the Welcome Message email template contains the %USERNAME% variable. This variable will display the Cisco WebEx Connect user's username in the email that is sent to the user.

The following table describes each email template, the variables used in each email template and their definitions.

 

Note: Cisco WebEx Connect email templates are pre-populated with appropriate templates for out of the box use.

 

Email Template

Variables and Macros

Welcome Message—Default email contains links to reset password, download the client, documentation, and community links.

%USERNAME%—The name of the user.

%CLIENTDOWNLOADURL%—The URL that takes the user to the welcome message.

%NEWPASSWORDURL%—The new password variable.

Space Invitation Message—Connect User—Default template includes information on how to get to the Space and link to the community.

%SPACEOWNER%—Name of the Space owner

%SPACENAME%—Name of the Space

%USERDEFINEDMESSAGE%—Text entered by the Space owner at the time of creating the Space

Space Invitation Message Non-Connect User—Default template includes information on where to get a Cisco WebEx Connect account, how to open a new Space, and link to the community.

%SPACEOWNER%—The name of the Space owner.

%SPACENAME%—The name of the Space.

%USERDEFINEDMESSAGE%— Text of any message that the Cisco WebEx Connect user enters.

%REGISTERURL%—URL where the user can register as a Space user

Get or Reset Password Email—Email is sent when Cisco WebEx Connect Administrator resets password.

%NEWPASSWORDURL%—URL that will take the user to reset password.

Notify Space Members Email—Default template for manual notifications sent from within Spaces.

%UserMessage%—The message the user writes.

%ObjectLink%—The URL that takes the Space member to a particular location specified by the user.

%SpaceName%—The name of the user's Space.

Add to Public Library RequestA request to copy an application to the public library.

%USERNAME%—The name of the user.

%APPNAME%—The name of the application to copy to the library.

Deny Add to Public Library Request—A denied request to add to an application to the public library.

%APPNAME%—The name of the application to copy to the library.

The following is an example of the Welcome email template that a new user will receive:

 

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