Getting started with Cisco Unified Communications Manager for Click to Call

Cisco's call-processing software, telephones, and endpoint devices allows your company or organization to efficiently run voice, data, and video communications over a single, converged network.

Cisco provides call-processing solutions for organizations of all sizes and types. These industry-leading IP private-branch-exchange (PBX) solutions manage voice, video, mobility, and presence services between IP phones, media processing devices, voice-over-IP (VoIP) gateways, mobile devices, and multimedia applications. Cisco call-processing solutions include:

• Cisco Unified Communications Manager: This enterprise call-processing system is the core of Cisco Unified Communications. It provides voice, video, mobility, and presence services to IP phones, media-processing devices, VoIP gateways, mobile devices, and multimedia applications. A single system can support up to 30,000 users and scale to support up to 1 million users at up to 1000 sites.

The Cisco Unified Communications Manager Click-to-Call service is an optional feature and not available in Cisco WebEx by default. Click-to-Call is offered as a free service. However, your Organization Administrator needs to enable it. Contact your Cisco sales representative for more information.