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Configuring Cisco Unified Communications Manager for Click to Call

Now that you have set up phones and users, you need to complete these tasks in the Cisco Unified Communications Manager:

  • Activate the click-to-dial application on the Cisco Unified Communications Manager More...
  • Verify the CTI Manager is running on Cisco Unified Communications Manager More...
  • Verify the CCMCIP Service is running on Cisco Unified Communications Manager More...
  • Verify the correct phone devices are associated with the user More...
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