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Verifying the CTI Manager is running on Cisco Unified Communications Manager

The CTI Manager must be running on Cisco Unified Communications Manager for Click to Call to function properly.

  1. Select Cisco Unified Communications Manager Serviceability > Tools > Control Center - Feature Services.
  2. Select the Cisco Unified Communications Manager server from the server drop-down list.
  3. In CM Services, verify Cisco CTIManager is running.

     

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