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Using policy actions available in Cisco WebEx

This section describes the policy actions available in Cisco WebEx. The description also includes information about the impact a policy action has on the features that it controls. This in turn enables you to set the most appropriate policies on the groups that you administer. For information on how to view and set policy actions, see Adding actions to a policy.

By default, a newly provisioned Cisco WebEx Organization has all the capabilities granted to all the users. This means all Cisco WebEx features are available to all users by this default policy action.

 

Notes:

  • Only the end-to-end encryption policy is not enabled by default. The Organization Administrator needs to explicitly enable this policy. Administrators then need to create policies only if specific capabilities for all the users or specific groups of users need to be disabled.
  • Policy actions cannot be enforced on users using third-party XMPP IM clients.
  • No more than 10 VoIP conference attendees can be connected to the same VoIP conference simultaneously.

External users are users who do not belong to the Cisco WebEx organization but can still use Cisco WebEx to communicate with users who belong to the Cisco WebEx organization.

 

Policy Action

Description

Impact

Default Value

External File Transfer

Controls file transfer in an IM session between organization users and users outside the organization.

Setting this policy action to Unchecked will stop all file transfers between the organization users and external users, including multi-party IM sessions with at least one external user.

Checked

Internal File Transfer

Controls file transfer in an IM session between users within the organization.

Setting this policy action to Unchecked will stop all internal file transfers.

When this policy action is not explicitly set to Unchecked, all the users within the organization will have the ability to exchange files with the internal users.

Checked

External IM

Controls IM sessions between users in the organization and users outside the organization.

Setting this policy action to Unchecked will stop all IM sessions between users in the organization and users outside the organization. This will also stop all dependent services like voice, video, and VOIP.

Checked

External VOIP

Controls VOIP communications in IM sessions between users in the organization and users outside the organization

Setting this policy action to Unchecked will stop all VOIP communications in IM sessions between users in the organization and users outside the Organization. However, other services like text-based IM sessions and file transfers will be available

Checked

Internal VOIP

Controls VOIP communications in IM sessions between users within the organization.

Setting this policy action to Unchecked will stop all VOIP communications in IM sessions between users within the organization. However, other services like text-based IM sessions and file transfers will be available.

When this policy action is not explicitly set to Unchecked, all the users within the organization will have the ability to use VOIP communications in IM sessions.

Checked

External Video

Controls video services in IM sessions between users in the organization and users outside the organization

Setting this policy action to Unchecked will stop all video services in IM sessions between users within the organization and users outside the organization. However, other services like text-based IM sessions and file transfers will be available.

Checked

Internal Video

Controls video services in IM sessions between users within the organization.

Setting this policy action to Unchecked will stop all video services in IM sessions between users within the organization. However, other services like text-based IM sessions and file transfers will be available.

When this policy action is not explicitly set to Unchecked, all the users within the organization will have the ability to use video communications in IM sessions.

Checked

Local Archive

Controls the ability of the user to locally archive IM text messages.

Starting with the 7.1 client, previous stored local history will be deleted when this policy is set to Unchecked.

In the Cisco WebEx client, the following option is disabled: Edit >Settings>General IM>Message Archive.

If you are upgrading from Cisco WebEx version 5.x to 6.x, the chat history archive stored on the users' local computers will be deleted and cannot be recovered. It is recommended that the Organization Administrator communicates this to all Cisco WebEx Organization users. Additionally, users need to backup their individual chat archives before Cisco WebEx is upgraded to a newer version.

Beginning with 7.1, local history will be deleted when this policy is set to Unchecked.

Checked

External Desktop Share

Controls the ability of users within the organization to share their desktop with users outside the organization.

Setting this policy action to Unchecked prevents users within the organization from sharing their (local) desktop with users outside the organization.

When this policy action is not explicitly set to Unchecked, users can share their (local) desktop with users outside the organization.

Checked

Internal Desktop share

Controls the ability of users within the organization to share their desktop with other users within the organization.

Setting this policy action to Unchecked prevents users within the organization from sharing their desktop with other users within the organization.

When this policy action is not explicitly set to Unchecked, users can share their desktop with other users inside the organization.

Checked

Support AES Encryption For IM

Enables users to specify support for end-to-end Encryption for IM sessions.

Setting this policy action to Unchecked will disable support for end-to-end Encryption for IM sessions.

If a user is designated to be logged, the end-to-end encryption policy setting will be overridden to be FALSE. End-to-end encryption is not supported for logged users. For more information, see

Overview of IM Archiving.

Note To apply this policy exclusively, the Support SSL Encoding For IM, and Support No Encoding For IM policies should be set to Unchecked. If they are set to Checked, the encryption level negotiated will be the highest level that the other party supports. This policy action is set to Unchecked by default.

For more information about encryption levels, see About Encryption Levels.

Checked

Support SSL Encryption For IM

Enables users to specify support for SSL Encryption for IM sessions.

Setting this policy action to Unchecked will disable support for SSL Encryption for IM sessions.

Notes:

  • This policy action is applicable only if you are using Cisco WebEx version 5.x. It is not applicable to Cisco WebEx version 6.x.
  • To apply this policy exclusively, the Support AES Encoding For IM, and Support No Encoding For IM policies should be set to Unchecked. If they are set to Checked the encryption level negotiated will be the highest level that the other party supports. For more information about encryption levels, see About Encryption Levels.

Checked

Internal IM (including White Listed domains)

Controls IM communication between users within the organization and specific domains on the white list.

Setting this policy action to Unchecked will prevent users within the organization from being able to IM users within the domains specified in the white list. However, users within the organization will continue to be able to IM each other. Setting this policy action to Unchecked will also disable other dependent services such as VOIP, Video and FileTransfer.

Checked

Allow user to edit the view profile setting

Controls the ability to restrict groups of users from changing their user profile view settings.

Setting this policy action to Unchecked prevents users from changing their user profile view settings.

This policy action impacts the Allow users to change their profile view settings check box in the Profile Settings screen under the Configuration tab.

When this policy action is set to Unchecked, the Allow users to change their profile view settings check box will have no impact even if it is selected.

Checked

Allow user to edit profile

Controls the ability to restrict users from editing their profile information.

Setting this policy action to Unchecked will prevent users from editing their profile information.

This policy action impacts the settings in the Profile Settings screen under the Configuration tab.

Checked

Internal Screen Capture

Controls users' ability to send a screen capture to users within the Organization.

Setting this policy action to Unchecked prevents users within the organization from sending screen captures within the Organization.

Checked

External Screen Capture

Controls users' ability to send a screen capture to users outside of the Organization.

Setting this policy action to Unchecked prevents users within the organization from sending screen captures outside of the organization.

Checked

Send Internal Broadcast Message

Controls users' ability to send broadcast messages to users within the Organization.

Setting this policy action to Unchecked prevents users within the organization from sending broadcast messages inside the Organization.

Checked

Send External Broadcast Message

Controls users' ability to send broadcast messages to users outside of the Organization.

Setting this policy action to Unchecked prevents users within the organization from sending broadcast messages outside of the Organization.

Checked

Allow user to send broadcast to a directory group

Controls users' ability to send broadcast messages to a directory group within the Organization.

Setting this policy action to Unchecked prevents users within the organization from sending broadcast messages to a directory group within the Organization.

Checked

HD Video

Controls the HD Video feature on computer to computer calls when External Video or Internal Video policies are enabled

Setting this policy action to Unchecked will prevent HD Video for all computer to computer calls.

Checked

File Upload

Controls file upload to the Cisco WebEx file library

Setting this policy action to Unchecked will prevent all file uploads to WebEx file library. Disabling file uploads will not affect content previously uploaded. The policy takes effect the next time the user attempts to uploads a file

Checked

External File and Meeting Archive Sharing

Controls Cisco WebEx file and meeting space sharing with external users

Setting this policy action to Unchecked will prevent external users from accessing any WebEx file and meeting space content.

Content previously shared with external users will continue to be shared if this policy action value is changed to Unchecked from Checked.

Checked

Public File Sharing

Controls whether file owners can share the direct file link without requiring users who received the file link to login to download the file.

Setting this policy action to Unchecked will prevent file owners from sharing the direct file link to other users and will require them to explicitly name the users they would like to share the file with.

 

 

Note: Organization Administrators who want to disable the following policy actions for all users should set their value to FALSE:

  • Internal VoIP
  • External VoIP
  • Internal Video
  • External Video
  • Internal File Transfer
  • External File Transfer
  • Internal Desktopshare
  • External Desktopshare

    The value for both "internal" and "external" must be set to FALSE.

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