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Using policy actions available in Cisco WebEx

This section describes the policy actions available in Cisco WebEx. The description also includes information about the impact a policy action has on the features that it controls. This in turn enables you to set the most appropriate policies on the groups that you administer. For information on how to view and set policy actions, see Adding actions to a policy.

By default, a newly provisioned Cisco WebEx organization has all the capabilities granted to all the users. This means all Cisco WebEx features are available to all users by this default policy action.

 

Notes:

  • Only the end-to-end encryption policy is not enabled by default. The Organization Administrator needs to explicitly enable this policy. Administrators then need to create policies only if specific capabilities for all the users or specific groups of users need to be disabled.
  • Policy actions cannot be enforced on users using third-party XMPP IM applications.
  • No more than 10 VoIP conference attendees can be connected to the same VoIP conference simultaneously.

External users are users who do not belong to the Cisco WebEx organization but can still use Cisco WebEx to communicate with users who belong to the Cisco WebEx organization.

 

Policy Action

Description

Impact

Default Value

External File Transfer

Controls file transfer in an IM session between organization users and users outside the organization.

Setting this policy action to Disabled will stop all file transfers between the organization users and external users, including multi-party IM sessions with at least one external user.

Enabled

Internal File Transfer

Controls file transfer in an IM session between users within the organization.

Setting this policy action to Disabled will stop all internal file transfers.

When this policy action is not explicitly set to Disabled, all the users within the organization will have the ability to exchange files with the internal users.

Enabled

External IM

Controls IM sessions between users in the organization and users outside the organization.

Setting this policy action to Disabled will stop all IM sessions between users in the organization and users outside the organization. This will also stop all dependent services like voice, video, and VOIP.

Enabled

External VOIP

Controls VOIP communications in IM sessions between users in the organization and users outside the organization

Setting this policy action to Disabled will stop all VOIP communications in IM sessions between users in the organization and users outside the organization. However, other services like text-based IM sessions and file transfers will be available

Enabled

Internal VOIP

Controls VOIP communications in IM sessions between users within the organization.

Setting this policy action to Disabled will stop all VOIP communications in IM sessions between users within the organization. However, other services like text-based IM sessions and file transfers will be available.

When this policy action is not explicitly set to Disabled, all the users within the organization will have the ability to use VOIP communications in IM sessions.

Enabled

External Video

Controls video services in IM sessions between users in the organization and users outside the organization

Setting this policy action to Disabled will stop all video services in IM sessions between users within the organization and users outside the organization. However, other services like text-based IM sessions and file transfers will be available.

Enabled

Internal Video

Controls video services in IM sessions between users within the organization.

Setting this policy action to Disabled will stop all video services in IM sessions between users within the organization. However, other services like text-based IM sessions and file transfers will be available.

When this policy action is not explicitly set to Disabled, all the users within the organization will have the ability to use video communications in IM sessions.

Enabled

Local Archive

Controls the ability of the user to locally archive IM text messages.

Starting with the 7.1 application, previous stored local history will be deleted when this policy is set to Disabled.

In the Cisco WebEx application, the following option is disabled: Edit >Settings>General IM>Message Archive.

If you are upgrading from Cisco WebEx version 5.x to 6.x, the chat history archive stored on the users' local computers will be deleted and cannot be recovered. It is recommended that the Organization Administrator communicates this to all Cisco WebEx organization users. Additionally, users need to backup their individual chat archives before Cisco WebEx is upgraded to a newer version.

Beginning with 7.1, local history will be deleted when this policy is set to Disabled.

Enabled

Join Workspace

 

 

Enabled

Join External Workspace

 

 

Enabled

External Desktop Share

Controls the ability of users within the organization to share their desktop with users outside the organization.

Setting this policy action to Disabled prevents users within the organization from sharing their (local) desktop with users outside the organization.

When this policy action is not explicitly set to Disabled, users can share their (local) desktop with users outside the organization.

Enabled

Internal Desktop share

Controls the ability of users within the organization to share their desktop with other users within the organization.

Setting this policy action to Unchecked prevents users within the organization from sharing their desktop with other users within the organization.

When this policy action is not explicitly set to Disabled, users can share their desktop with other users inside the organization.

Enabled

Workspace Feature

 

 

Enabled

Invite Users to Workspace

 

 

Enabled

Invite Users External Workspace

 

 

Enabled

Support End-to-End Encryption For IM

Enables users to specify support for end-to-end Encryption for IM sessions.

Setting this policy action to Enabled will allow support for end-to-end Encryption for IM sessions.

If a user is designated to be logged, the end-to-end encryption policy setting will be overridden to be FALSE. End-to-end encryption is not supported for logged users. For more information, see

Overview of IM Archiving.

Note To apply this policy exclusively, the Support SSL Encoding For IM, and Support No Encoding For IM policies should be set to Disabled. If they are set to Enabled, the encryption level negotiated will be the highest level that the other party supports. This policy action is set to Disabled by default.

For more information about encryption levels, see About Encryption Levels.

Disabled

Support SSL Encoding For IM

Enables users to specify support for SSL Encoding for IM sessions.

Setting this policy action to Disabled will disable support for SSL Encryption for IM sessions.

Notes:

  • This policy action is applicable only if you are using Cisco WebEx version 5.x. It is not applicable to Cisco WebEx version 6.x.
  • To apply this policy exclusively, the Support End-to-End Encoding For IM, and Support No Encoding For IM policies should be set to Disabled. If they are set to Enabled the encryption level negotiated will be the highest level that the other party supports. For more information about encryption levels, see About Encryption Levels.

Enabled

Support NO Encoding For IM

Controls whether applications with end-to-end encryption enabled can initiate an IM session with applications that do not have end-to-end encryption enabled or with 3rd party applications that do not support end-to-end encryption.

Setting this policy to Disabled prevents applications with end-to-end encryption enabled from initiating an IM session with applications that do not have end-to-end encryption enabled or with 3rd party applications that do not support end-to-end encryption.

Notes:

  • To apply this policy exclusively, the Support End-to-End Encryption For IM policy must be set to Disabled. If it is set to Enabled, the encryption level negotiated is the highest level that the other party supports. For more information about encryption levels, see About Encryption Levels.
  • Enabled

Internal IM (including White Listed domains)

Controls IM communication between users within the organization and specific domains on the white list.

Setting this policy action to Disabled will prevent users within the organization from being able to IM users within the domains specified in the white list. However, users within the organization will continue to be able to IM each other. Setting this policy action to Disabled will also disable other dependent services such as VOIP, Video and FileTransfer.

Enabled

Upload Widgets

 

 

Enabled

Allow user to edit profile

Controls the ability to restrict users from editing their profile information.

Setting this policy action to Disabled will prevent users from editing their profile information.

This policy action impacts the settings in the Profile Settings screen under the Configuration tab.

Enabled

Allow user to edit the view profile setting

Controls the ability to restrict groups of users from changing their user profile view settings.

Setting this policy action to Disabled prevents users from changing their user profile view settings.

This policy action impacts the Allow users to change their profile view settings check box in the Profile Settings screen under the Configuration tab.

When this policy action is set to Disabled, the Allow users to change their profile view settings check box will have no impact even if it is selected.

Enabled

Internal Screen Capture

Controls users' ability to send a screen capture to users within the organization.

Setting this policy action to Disabled prevents users within the organization from sending screen captures within the organization.

Enabled

External Screen Capture

Controls users' ability to send a screen capture to users outside of the organization.

Setting this policy action to Disabled prevents users within the organization from sending screen captures outside of the organization.

Enabled

Send Internal Broadcast Message

Controls users' ability to send broadcast messages to users within the organization.

Setting this policy action to Disabled prevents users within the organization from sending broadcast messages inside the organization.

Enabled

Send External Broadcast Message

Controls users' ability to send broadcast messages to users outside of the organization.

Setting this policy action to Disabled prevents users within the organization from sending broadcast messages outside of the organization.

Enabled

Allow user to send broadcast to a directory group

Controls users' ability to send broadcast messages to a directory group within the organization.

Setting this policy action to Disabled prevents users within the organization from sending broadcast messages to a directory group within the organization.

Enabled

HD Video

Controls the HD Video feature on computer to computer calls when External Video or Internal Video policies are enabled

Setting this policy action to Disabled will prevent HD Video for all computer to computer calls.

Enabled

 

Note: Organization Administrators who want to disable the following policy actions for all users should set their value to FALSE:

  • Internal VoIP
  • External VoIP
  • Internal Video
  • External Video
  • Internal File Transfer
  • External File Transfer
  • Internal Desktopshare
  • External Desktopshare

    The value for both "internal" and "external" must be set to FALSE.

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