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Directory Integration Import Process and File Formats

 

Note: Organization Administrators and User Administrators cannot be created using the Directory Integration process.

Cisco WebEx Connect customers who plan to enable Directory Integration for their organizations need to:

  • Contact the Cisco CSM to request for Directory Integration. Cisco will provide the necessary credentials and relevant settings.
  • Sign in to the Cisco WebEx Connect Administration Tool to configure Directory Integration settings with the credentials and other settings provided by Cisco.
  • Develop and run a script or tool to do the following:
    • Extract the relevant pieces of information from the directory
    • Convert the extracted information to a CSV file. For information about CSV files, see CSV File Format and User File Formats.
    • Upload the CSV file to Cisco’s Secure FTP server

     

    Note: Contact your Cisco WebEx Customer Success Manager to enable Directory Settings in the Cisco WebEx Connect Administration Tool and provide the necessary credentials and relevant settings.

To specify Directory Integration settings:

  1. Click the Configuration tab and click the Organization Information screen.
  2. Under System Settings, click Directory Settings to open the Directory Settings screen.

     

     

    Config_Tab_Directory_Settings
  3. In Job Scheduling, enter the schedule at which the job should run. The schedule is a CRON expression and should be entered in the following format:

    0 0 10 ? * * In this example, the schedule is set at 3 AM PDT every day.

     

     

    Notes:

     

     
    • CRON jobs are run in the GMT time zone.
    • The format to schedule a job to run multiple times in a day is as follows:

    CRON expression Run1,CRON expression Run2,CRON expression Run3

    • The following example shows how you can schedule a job to run multiple times in a day.

    0 0 15, 16 ? * *

    In this example, the job runs daily at 3 PM and 4 PM GMT.

     

  4. Under SFTP Server, enter the following details in each of the fields:
    • Server Address: IP address of the SFTP server.
    • Port: Port number of the SFTP server. Typically, the default port number of an SFTP server is 22.
    • User ID: ID of the person who has access to the SFTP server. This is typically an administrator of the customer's Cisco WebEx Connect organization.
    • Password: Password associated with the user ID.
    • Input Folder Path: Path of the folder on the SFTP server where the organization administrator will download the input CSV files.
    • Error Folder Path: Path of the folder on the SFTP server where any errors in the output file are stored.
    • File Password: If encrypting the input CSV files, enter the password for the CSV file. Cisco WebEx Connect supports the standard gpg encryption system. For more information about gpg, see http://www.gnupg.org/. Alternatively, field can be left blank. In such a case, input CSV files will be treated as plain text.

     

     

    Note: The SFTP server is hosted by Cisco, which provides access to customers for uploading and downloading CSV files in a secure manner.

     
  5. Click Save to save the Directory Integration settings.
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