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Directory Integration Import Process and File Formats

 

Note: Organization Administrators and User Administrators cannot be created using the Directory Integration process.

Cisco WebEx customers who plan to enable Directory Integration for their organizations must:

  • Contact your Cisco CSM or representative to request Directory Integration.
  • Sign in to the Cisco WebEx Administration Tool to configure Directory Integration settings with the credentials and other settings provided by Cisco.
  • Develop and run a script or tool to do the following:
    • Extract the relevant pieces of information from the directory.
    • Convert the extracted information to a CSV file. For information about CSV files, see User file formats.

     

     

    Note:

    • You can use tab, or comma-separated CSV files.
    • Ensure that your CSV file is encoded in the ISO-8859-1 format.
    • You must upload four CSV files before you begin Directory Integration; userInactivation_xxx.csv, userFile_xxx.csv, groupFile_xxx.csv, groupDeletion_xxx.csv.

     

    • Upload the CSV file to Cisco’s Secure FTP server.
  • Job Scheduling uses CRON expressions. For more information, see CRON expressions.

To specify Directory Integration settings:

  1. Select the Configuration tab. The Organization Information screen is displayed by default.
  2. Under System Settings, select Directory Settings to open the Directory Settings screen. 
  3. In Job Scheduling field, enter the schedule at which the job should run.
  4. Under SFTP Server, enter the following details in each of the fields:
    • Server Address: IP address of the SFTP server.
    • Port: Port number of the SFTP server. Typically, the default port number of an SFTP server is 22.
    • User ID: ID of the person who has access to the SFTP server. This is typically an administrator of the customer's Cisco WebEx organization.
    • Password: Password associated with the user ID.
    • Input Folder Path: Path of the folder on the SFTP server where the administrator will download the input CSV files. The default folder name is Input and is case sensitive.
    • Output Folder Path: Path of the folder on the SFTP server where the administrator will download the input CSV files. The default folder name is Output and is case sensitive.
    • Error Folder Path: Path of the folder on the SFTP server where any errors in the output file are stored. The default folder name is error and is case sensitive.
    • File Password: If encrypting the input CSV files, enter the password for the CSV file. Cisco WebEx supports the standard gpg encryption system. For more information about gpg, see http://www.gnupg.org/. Alternatively, field can be left blank. In such a case, input CSV files will be treated as plain text.

     

     

    Note: The SFTP server is hosted by Cisco, which provides access to customers for uploading and downloading CSV files in a secure manner.

     

  5. Select Save.
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