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CSV Fields

 

Note: Organization Administrators and User Administrators cannot be created using the CSV Import process.

The following fields (in no specific order) should be included in the CSV file prior to importing users into Cisco WebEx.

 

Field Name

Description

employeeID

 

displayName

Optional. Enter the user's display name.

firstName

Enter the user's first name.

lastName

Enter the user's last name.

email

Enter the user's email address.

userName

Enter the user's username in the user@email.com format.

jobTitle

Enter the user's job title or designation.

address1

Optional. Enter the first line of the user's address. The Organization Administrator can configure this field so that it is mandatory for users.

address2

Optional. Enter the second line of the user's address. The Organization Administrator can configure this field so that it is mandatory for users.

city

Optional. Enter the city in which the user lives. The Organization Administrator can configure this field so that it is mandatory for users.

state

Optional. Enter the state in which the user lives. The Organization Administrator can configure this field so that it is mandatory for users.

zipCode

Optional. Enter the user's zip code. The Organization Administrator can configure this field so that it is mandatory for users.

ISOcountry

Optional. Enter the country code in which the user lives. This field should have a numeric value. For example, if the user lives in the US, enter 1 for this field. The Organization Administrator can configure this field so that it is mandatory for users.

phoneBusinessISOCountry

Optional. Enter the country code for the user's business phone number. The Organization Administrator can configure this field so that it is mandatory for users.

phoneBusinessNumber

Optional. Enter the user's business phone number. The Organization Administrator can configure this field so that it is mandatory for users.

phoneMobileISOCountry

Optional. Enter the country code for the user's mobile phone number. The Organization Administrator can configure this field so that it is mandatory for users.

phoneMobileNumber

Optional. Enter the user's mobile phone number. The Organization Administrator can configure this field so that it is mandatory for users.

fax

Enter the user's fax number.

policyGroupName

Enter the default policy group to which the user belongs.

userProfilePhotoURL

Enter the URL where the user's profile picture can be accessed.

activeConnect

Indicate whether the user's status is active in Cisco WebEx. Enter Yes to indicate an active status and No to indicate an inactive status.

center

Used to assign or remove the center account for the Connect user. Only one center can be specified. Values: Yes - assign No - remove

storageAllocated

Enter the storage allocated to the user in Megabytes.

CUCMClusterName

Enter the name of the Cisco Unified Communications Manager cluster that the user belongs to.

businessUnit

Optional. Enter the business unit or department of the user. The Organization Administrator can configure this field so that it is mandatory for users.

IMLoggingEnabled

Indicate if IM logging is enabled for this user.

endpointNam

Enter the endpoint name configured for logging IMs.

autoUpgradeSiteName

Enter the upgrade site name.

Workaround to resolve a potential import issue

In some cases, you might encounter an error when importing users via a CSV file. This is caused when the Organization Administrator has set the Country field as mandatory. To work around this issue, follow one of these solutions.

Solution 1:

  1. Click the Configuration tab to open the Organization Information screen as the default view.
  2. Under System Settings, click User Provisioning to open the User Provisioning screen.
  3. Under Set Mandatory Fields for User Profile, clear the Country field.
  4. Run the CSV import process again.

Solution 2:

  1. Open the CSV file and locate the field titled ISOCountry.
  2. Enter the ISO Country Code for each user as appropriate. For the complete list of ISO Country Codes, see ISO Country Codes.
  3. Save the CSV file.
  4. Run the CSV import process again.

Solution 3:

  1. Open the CSV file and locate the field titled ISOCountry.
  2. Delete the ISOCountry field if your organization does not use it.
  3. Save the CSV file.
  4. Run the CSV import process again.
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