Print

Previous Topic

Next Topic

Specifying Cisco Unified Communication Manager integration with Cisco WebEx Connect

To specify Cisco Unified CM integration with Cisco WebEx Connect

  1. Select the Configuration tab to open the Organization Information screen.
  2. Under IM, select Unified Communications.
  3. Select the Clusters tab.
  4. Select Add to view the New Cluster dialog box.
  5. Select Allow Cisco UC Manager integration with Cisco WebEx Connect.

     

     

  6. Select Allow user to enter manual settings to permit users to change the Primary Server values in basic mode or the TFTP/CTI/CCMCIP Server values in advance mode.

      

     

    Note: When this option is enabled, the user-entered settings will override the default or global CUCM settings specified for the Cisco WebEx Organization.

     

     

     

  7. Under Cisco Unified Communications Manager Server Settings, select:
    • Basic Server Settings: to enter the basic settings for the CUCM server.
    • Advanced Server Settings: to enter advanced or more detailed settings for the CUCM server.

     

     

    Note: The Server configuration options will change based on: Basic or Advanced.

     

  8. Enter the following values for Basic Server Settings:
    • Primary Server: Enter the IP address of the primary CUCM server. This server will be configured with TFTP, CTI, and CCMCIP settings.
    • Backup Server: Enter the IP address of the backup CUCM server. This server will be configured with TFTP, CTI, and CCMCIP settings and will provide failover support in case the primary CUCM server fails.
  9. If you have selected Advanced Server Settings, specify each setting for TFTP (Trivial File Transfer Protocol), CTI (Computer Telephony Integration), and CCMCIP (Cisco Unified Communications Manager IP Phone) servers.  

     

     

  10. Enter the IP address for each of the following servers:
    • TFTP Server
    • CTI Server
    • CCMCIP Server

     

     

    Notes:

     

  11. In the Voicemail Pilot Number box, enter the number of the voice message service in your Cisco Unified Communications system.

     

     

    Note: The Organization Administrator typically provides a default voice message number for your entire Cisco WebEx Organization. However, you can select the Allow user to enter manual settings check box to enable users of the cluster to override this default voice message number.

     

  12. Enter the LDAP Server Settings information if you Cisco WebEx Organization is set up with Directory Integration. To obtain LDAP server settings, contact your company or Organization's IT administrator. LDAP server settings are applicable only for users on Cisco WebEx client versions 6.x or earlier.
  13. Select Voicemail.

     

     

  14. Select Enable Visual Voicemail. The Visual Voicemail settings entered here will be applicable only to the users belonging to this cluster.
  15. Select Specific voicemail server for this cluster to specify a voicemail server, which is different from the voicemail server settings provided for the entire organization. For information about specifying default Visual Voicemail settings for the entire organization, see Specifying Visual Voicemail settings.
  16. Select Allow user to enter manual settings to permit users to manually enter Visual Voicemail settings for this cluster.
  17. For information on entering specific Visual Voicemail settings, see Specifying Visual Voicemail settings.
  18. Select Save to save the Unified Communications configuration.

Top of Page   Print