Contents

Cisco WebEx Connect Copyright Localized Versions of Documentation Getting started with Cisco WebEx Administration Tool Desktop requirements Network requirements Cisco WebEx federation with other instant messaging providers Supporting third party XMPP IM clients Sign in to the Administration Tool Cisco WebEx Connect Administration Tool interface Overview of User Management Searching for users and administrators Creating new users Editing users and administrators Importing and exporting users Assigning users to Policy Groups Deactivating and reactivating users Customizing the user tab view Adding users enabled with Single sign-on and Directory Integration Migrating Guest Edition users to Business Edition users Understanding the Configuration tab Entering organization information Entering domain information Specifying resource management information Specifying URL configuration information Specifying security settings Specifying directory settings Specifying password settings Using email templates Email template variables Entering user provisioning information Entering contact list settings for Cisco WebEx Connect client Entering user profile view settings Entering instant message blocking settings Specifying settings for XMPP IM Clients Specifying upgrade management settings Creating upgrade sites Specifying P2P settings Understanding additional services Understanding Cisco WebEx Connect integration with the Cisco WebEx application Overview of Tightly Coupled Integration System requirements for Tightly Coupled Integration Provisioning steps for Tightly Coupled Integration Verifying the success of Tightly Coupled Integration for a new deployment of both Cisco WebEx and Cisco WebEx Meeting application Verifying the success of Tightly Coupled Integration for a New Cisco WebEx Deployment with an existing Cisco WebEx Meeting application deployment Verifying the success of Tightly Coupled Integration for a New Cisco WebEx Meeting application deployment with an existing Cisco WebEx Connect deployment Overview of Loosely Coupled Integration System requirements for Loosely Coupled Integration Provisioning steps for Loosely Coupled Integration Verifying the success of Loosely Coupled Integration for Organizations with Single sign-on infrastructure Verifying the success of Loosely Coupled Integration for Organizations without Single sign-on infrastructure Integrating older Cisco WebEx Connect Organizations with Cisco WebEx Meeting application Specifying IM Federation settings Overview of IM Logging and Archiving Setting up IM Archiving Format of the IM transcript sent to the archiving endpoint Single sign-on Using SSO with the Cisco WebEx and Cisco WebEx Meeting applications Single sign-on requirements Single sign-on Configuration in Cisco WebEx Connect Administration Tool Federated Web SSO Configuration Organization Certificate Management WebEx Certificate Management Partner Delegated Authentication Partner Web Single sign-on Configuration Partner Web Single sign-on Configuration - SAML metadata Example for installing Cisco WebEx Connect Client for SSO Using Single sign-on integrated with Cisco WebEx Meeting application SAML assertion attributes Understanding Cisco Unified Communications integration with Cisco WebEx Understanding the unified communications screen Specifying Cisco WebEx Connect Click-to-Call Settings Specifying Visual Voicemail settings Creating unified communications clusters Specifying Cisco Unified Communication settings for Click-to-Call Specifying Cisco Unified Communication Manager integration with Cisco WebEx Connect Specifying Cisco Unified Communication Manager Express integration with Cisco WebEx Connect Specifying Cisco TelePresence Video Communication Server Getting started with Cisco Unified Communications Manager for Click to Call Cisco Unified Communications Manager Setup tasks Configuring Cisco Unified IP Phones Adding a directory number to the phone Configuring Cisco Unified Communications Manager for Click to Call Activating Cisco WebDialer on Cisco Unified Communications Manager Verifying the CTI Manager is running on Cisco Unified Communications Manager Verifying the CCMCIP Service is running on Cisco Unified Communications Manager Verifying the correct phone devices are associated with the user How to configure application dial rules Sample Application Dial Plan Configuring Cisco WebDialer to automatically use application dial rules on Cisco Unified Communications Manager Troubleshooting Error Messages Using the Policy Editor to define and apply Policies Understanding policies and policy actions Defining and applying policies About the Policy Editor Adding policies Adding actions to a policy Using policy actions available in Cisco WebEx About Encryption Levels Understanding Groups Adding groups Editing groups Deleting groups Assigning policies to groups Viewing top level, parent, and child groups Directory Integration Directory Integration Import Process and File Formats User File Formats User file format User inactivation file name format Group File Formats Group file name format Group file format Group Records Child Group Records Group Member Records Group Deletion file name format Signing into a Directory Integration-enabled Cisco WebEx organization Reports Generating Reports Connect User Report Connect Space Report Connect Widget Report Connect Activity Report Connect User Activity Connect Space Activity Audit Trail Report CSV File Format CSV Fields CSV Import Process Library Management Adding Applications Copying applications to a library Approving request to add application to public library Removing applications from a library Restoring applications to a library Cisco WebEx Command-line Parameters Command-line parameters Index