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Best Practices: Get the Facts on Remote Support from Linksys

Best Practices: Get the Facts on Remote Support from Linksys
Find out how Linksys extends support to more customers-and meets their highest expectations. Join this 30-minute online session sponsored by the Service and Support Professionals Association (SSPA) and WebEx. John Ragsdale, Vice President of Technology Research, SSPA will be conducting an informative interview with Tarik Mahmoud, Sr. Manager eSupport and Service Technology at Linksys.
In this fast-paced webinar you will learn how Linksys uses online remote support to:
  • Provide a 'premium' customer experience
  • Increase customer and agent adoption
  • Improve agent productivity
  • Deliver measurable results.

Presenters

  • John Ragsdale

    Vice President of Technology Research, SSPA

  • Tarik Mahmoud

    Sr. Manager eSupport and Service Technology at Linksys

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Sponsored by

SSPA

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Last-Modified: Tue, 19 Jul 2011 23:13:58 GMT

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