Creating A Customer Focused Organization
In this webinar, Kathy Cuff, co-author of Legendary Service: The Key is to Care will show you how to create loyal customers by consistently delivering Legendary Service. You'll learn that the keys to attracting and retaining loyal customers are:
- Recognizing the importance of ideal service and its value to the organization
- Creating a culture of service in your organization
- Communicating with customers more effectively
- Expanding the power of front line employees
- Creating an action plan
Don't miss this opportunity to discover what everyone in your company can do to provide better service and retain customers.