Creating a Customer-Focused Company
In this webinar Senior Consulting Partner Kathy Cuff of The Ken Blanchard Companies will show you how to create loyal customers by consistently delivering Legendary Service. You'll learn that the keys to attracting and retaining loyal customers are:
- Recognizing the importance of ideal service and its value to the organization
- Developing a personal service vision
- Communicating with customers more effectively
- Expanding the power of front line employees
- Creating an action plan
Don't miss this opportunity to discover what everyone in your company can do to provide better service and retain customers.