Customer retention is vital to business success, especially during tough economic times. That's when successful companies shift into high gear with training programs that strengthen customer ties, accelerate product adoption and boost profitability. In this Chief Learning Officer magazine webinar, sponsored by Expertus, learn how to align customer learning with your business goals and create powerful marketing strategies that fill classrooms and increase training revenues. Tom Kelly of Cisco, Brian Summerfield of CLO magazine and Mohana Radhakrishnan of Expertus also will share how to improve operational efficiency and the utility of your customer-facing learning systems.