Leading People during Times of Change
- 1. Information Concerns: What is the change? Why is it needed?
2. Personal Concerns: How will the change impact me personally? Will I win or lose?
3. Implementation Concerns: What do I do first? How do I manage all of the details?
4. Impact Concerns: Is the effort worth it? Is the change making a difference?
5. Collaboration Concerns: Who else should be involved? How do we spread the word?
6. Refinement Concerns: How can we make the change even better?