Leading in a Virtual World
- Finding the right balance between "hands-off" leadership and the micromanaging that can occur when managers and direct reports don't see each other on a regular basis
- Creating a connection between managers and direct reports without seeming too "Big Brother" or prying
- Finding the right frequency for communication so direct reports don't feel overly inundated with emails, long conference calls, etc.
- Create outcome based goals that focus on "what" instead of "how"
- Use gauges so managers and direct reports both get information about how work is progressing
- Ask open ended questions that create a personal connection
- Use time effectively by focusing on quality instead of quantity