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Service Leadership Shared by SunilRangreji

Service Leadership

In this introductory session on Value centered Service Leadership, I focus on 2 key Objectives 1) Value Creation, i.e. how we realize our Service Vision by building capabilities & skills to Create Value and 2) Building a Brand of Customer Loyalty i.e. how we transform Service Culture to genuinely serve our Customers and build a Brand of Customer Loyalty.

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Last-Modified: Fri, 22 Feb 2013 13:12:54 GMT

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