Manufacturing
"WebEx is as easy as making a phone call, but much more efficient in that you are able to add the visual dimension!"
Jean-Francois Petrignani, Intranet/internet project e-business manager, Air Liquide
"WebEx has helped us strengthen our centralized management model by keeping our regional business people in the field. Thanks to WebEx, we don’t always need face-to-face contact to have productive meetings. Virtual collaboration works."
Tod Eberle, Vice President of Quality Systems, Engineering Standards, and Blow Molding Process Technologies
"We’re very aware that we need to provide free information to our prospects and customers to keep them engaged with us. Making our recorded WebEx sessions available on demand is just another way to keep them coming back to our website and looking to us as the industry experts—which is exactly what we want."
David Marinac, President, American Built Containment Systems
"Because WebEx allows us to train large numbers of dealers effectively, we’ve accelerated our time-to-market at a rate that our competitors can’t match."
Mitch Bardwell, Director and Assistant General Manager, Sales Training Division, Imaging Systems Group
"WebEx Meeting Center has transformed our joint design reviews into highly productivesessions by enabling both engineers and customers to view and discuss the designs in real-time."
Dan Kirkling, Director of Automotive and Industrial Applications Support
"The flexibility of online meetings was clearly shown, with IT departments using them for planning and project collaboration, sales teams for pre-sales qualification and increasing customer contact and finally in management teams for meetings held with participants in different countries and departments."
Marcel Mertens, Manager Corporate eBusiness
"With WebEx, we can achieve rapid deployment of critical knowledge throughout the enterprise. We can work better globally while keeping our overall communication costs low."
Dominic Grote, Vice president of sales and marketing, Grote Industries
"This industry is driven by support. If a truck stops, the customer doesn’t make a living which has huge financial consequences right through the business network. By using WebEx’s Support Center we now have a level of flexibility and responsiveness that we didn’t have before, meaning better service to our customers and dealers."
Jason Casley, product support manager, electronic vehicle systems, Iveco
"With WebEx Training Center, we were able to expand our training reach while reducing our training delivery costs. Not only are we able to deliver more training, more often to our globally distributed sales force, but we're also able to effectively reach our 350 plus channel partners. In addition, we've reduced our sales training delivery costs by 96%."
Richard Ratz, Mindspeed Sales Training Manager
"With WebEx PCNow, we linked our facilities instantly. For a small company with limited resources, WebEx PCNow makes much more sense than hiring system administrators to set up and maintain a VPN."
Terry Felt, Manager of Information Systems
"Participating schools required a solution that was readily available and did not require signifi cant investment in IT infrastructure. WebEx provided the ideal solution based on our key criteria."
Paul Bray, REA National Project Manager
"Using WebEx, we trained 350 dealers in the first month. Now it costs approximately $0.75 per person to deliver training."
Darryl Draper, National Customer Relations and Loyalty Training Manager
"WebEx integration with Salesforce.com provides a closed-loop solution that ties every sales activity to revenue. We’ve gained maximum insight into our sales processes so we can analyze what works and create better sales forecasts."
Toni Pattison, Inside Sales Supervisor
"For the requirement of having to meet “face to face” with our customers we’d be lucky to visit 20 customers in a week, and only if they were fairly close to each other. Using WebEx, we can meet with 50 or 60 in a week."
Daniel C. Entac, Managing Director at TradeLink Technologies
