Webex at Enterprise Connect 2024
Save $700 on a Conference Pass or get a free Expo Plus Pass with code: WEBEX.
Join Webex at Enterprise Connect 2024 as we highlight our latest AI innovations! From hybrid solutions that simplify workflows to innovative devices that integrate seamlessly with Webex-including Cisco AI Assistant for Webex Suite and Webex Contact Center, Webex Customer Experience Essentials, Cisco Room Kit EQX, Cisco Room Bar Pro, and much more-we have plenty of exciting developments to share with you. Plus, see how we're elevating the collaboration experience with Webex for Apple Vision Pro.
Learn how Webex and Cisco are driving the future of AI in collaboration and customer experience at Enterprise Connect 2024.
Meet one-on-one with Cisco executives and leaders to discuss the latest Webex solutions. Space is limited, so reserve your spot today! Contact Karen Smith or your Cisco account representative to request a meeting.
See first-hand how we’re shaping the future of work. Stop by Webex Booth #1607 for a 45-minute guided tour with one of our product specialists. Book your tour now before spaces fill up!
Join us for multiple speaking sessions including the Cisco Keynote: AI in Collaboration: Reimagining Customer and Employee Experiences, featuring Javed Khan, SVP/GM, Collaboration on Tuesday, March 26.
Learn from innovators who are pushing the boundaries of what's possible.
What's the future of enterprise communications/collaboration/CX technology? Who's going to drive that future for communications, collaboration, and contact centers, and how will your enterprise adjust to the new world of AI, transitions in work styles, and the continued evolution of technology infrastructures?
Speaker: Lorrissa Horton, Webex by Cisco
Track: General Session Panel
AI will continue to grow in importance to contact centers/CX over the next three years, as will migrations to CCaaS. But it's the underlying trends in customer care that will determine exactly how you should plan and pace your strategic investments over the medium term.
Speaker: Jono Luk, Webex by Cisco
Track: Communications & Collaboration 2027
In the era of hybrid work, Collaboration technology is the linchpin keeping people productive and connected. We've seen massive enhancements that make it possible to work effectively from anywhere - but there's one technological advancement that will forever change how we work - Artificial Intelligence. We've long heard about the promise of AI to deliver productivity gains - and in this session, you'll get Cisco's vision for the AI-driven future.
Join Javed Khan, SVP/GM for Cisco Collaboration for an engaging session that will showcase the power of AI to deliver incredible employee and customer experiences.
Speaker: Javed Khan, Webex by Cisco
Track: Keynote
In today’s customer experience technology landscape, the options can seem overwhelming. Businesses need a future-proof, scalable, innovative solution that can support their needs for both today and tomorrow – but how to choose the right solution? Join us to hear from First Horizon Bank about why they chose Webex, the results they have seen, and best practices they would share with others embarking on a customer experience and collaboration technology decision journey.
Speaker: Courtenay Godshall, Webex by Cisco
Location: Solution Spotlight Theatre #2 (Booth #2135)
As it becomes more feasible to integrate communications functionality with business applications, enterprises in different verticals may want to explore approaches tailored for the unique needs of their industries. In addition, technologies like AI, mobility, and frontline worker-focused features may have different impacts on different verticals’ use of communications technology.
Speaker: Issac Khan, Webex by Cisco
Track: Vertical Industry Focus
Join us for our speaking session with Carnival Cruise Line to learn how CPaaS platforms are helping organizations use rich digital messaging channels to proactively engage customers on the channels they prefer, while automating critical customer interactions.
Speaker: Brian Heikes, Webex by Cisco
Join us as we explore how M&T Bank transformed their outdated “AV Club” practices to achieve a more consistent and scalable approach to meetings and collaboration. Realizing that their disjointed, cheapest-path meeting room approach no longer supported the needs of its 17K employees – or the CEO's mission of a “cubeless environment with meaningful interactions” – M&T Bank partnered with Cisco/Webex.
Speaker: Alex Pop, M&T Bank
Location: ECS Theatre (Booth #1235)
Join us for an exciting hospitality reception, starting with a Meet & Greet with Olympic gymnast Kerri Strug, followed by Cisco Webex Executive Thought Leadership. The excitement continues with a special appearance from theatrical mixologist Rob Floyd.
As enterprises reshape their workspaces for evolving work methodologies, ensuring success goes beyond merely implementing changes. A critical step often overlooked is the early alignment of design and IT - vital for achieving goals like enhanced collaboration and heightened productivity. For forward-thinking enterprises, it's essential to integrate key stakeholder organizations - IT, HR, facilities, real estate - early on.
Speaker: Tom Richards, Webex by Cisco
Track: Employee Experience
The newest generation of enterprise mobility - Business Mobile Convergence (BMC) - promises to integrate mobile voice and unified communications as a service (UCaaS) capabilities more tightly than ever, removing friction and security risk from the mobile work experience. BMC leverages the user's mobile number as the UCaaS phone number, enabling a true single number identity across devices and platforms.
Speaker: Amey Parandekar, Webex by Cisco
Track: Collaboration Platforms & UC
The idea of integrating UC and Contact Center platforms has gained wide interest - but what's happening on the ground, and where could things go next?
Speaker: Amey Parandekar, Webex by Cisco
Track: Collaboration Platforms & UC
Can't join us for Enterprise Connect? Get in touch with our team to learn more about the future of AI in collaboration and customer experience. Submit this form and a sales representative will get back to you.
