Webex at Enterprise Connect AI.

Explore our AI-powered solutions for collaboration and customer experience.

Date:
Oct 1 - 2
Booth:
Webex
Location:
Santa Clara, CA
Exceptional Experiences for Every Interaction.

Webex is showcasing our latest AI-powered solutions at Enterprise Connect AI. Join us to see how we’re leveraging AI across the Webex platform with innovations like the Cisco AI Assistant for Webex Suite and Webex Contact Center, cutting-edge Cisco Devices, and more—so businesses can deliver exceptional experiences in every interaction.


Can’t attend? Join us at WebexOne 2024 or contact our team below.

Meet with us at Enterprise Connect AI.

See the most advanced generative AI-powered platform for hybrid work and customer experience for yourself.

Book a 1:1 Meeting

Meet one-on-one with Cisco experts to discuss the latest AI innovations from Webex. Contact your Cisco account representative to request a meeting.

Visit the booth

Stop by the Webex Booth in the Networking Hall to see how our AI-powered platform delivers incredible employee and customer experiences.

Attend our Sessions

Learn how to lead your enterprise’s implementation of AI across customer experience, employee productivity, and IT management.

See the Agenda
Meet our speakers.

Learn from innovators who are pushing the boundaries of what's possible.

Faniel Altmark - Director of Product Management, Webex AI
Faniel Altmark
Director of Product Management, Webex AI
Webex by Cisco
Ashish Chotai - Director of Product Management, Webex Media & AI
Ashish Chotai
Director of Product Management, Webex Media & AI
Webex by Cisco
Shilpi Sneha - Senior Product Marketing Manager, Webex AI Solutions
Shilpi Sneha
Senior Product Marketing Manager, Webex AI Solutions
Webex by Cisco
Can’t miss Webex sessions at Enterprise Connect AI.

Join our experts to learn about the future of AI in collaboration and customer experience.

October 1
Day 1 Session
Time (EST) Session title
12:35–12:50 p.m.
AI at work: transforming employee experience with Webex AI

AI technology is transforming work and customer interactions, with 84% of business leaders believing it enhances the employee experience and significant budgets allocated to AI. This webinar will explore AI's role in organizational transformation, featuring insights from market research and success stories from early adopters of the AI Assistant. Key takeaways include why leaders are investing in AI, its benefits for businesses and employees, success stories, and the impact of AI on customer experience. Join us to learn how AI-driven solutions from Webex are shaping the future of work and can drive exceptional outcomes in your workplace.

Speaker : Faniel Altmark, Webex by Cisco.

October 2
Day 2 Session
Time (EST) Session title
8:35–8:50 a.m.
AI in Action: Transforming customer experience with AI-Powered Contact Center

AI is poised to revolutionize customer experience, addressing the urgent need for better service, as only 25% of customers are highly satisfied with their last engagement. Delivering amazing customer experiences requires informed agents who can quickly solve customer problems. With businesses struggling to meet evolving expectations, AI offers a path to lasting customer loyalty. Join our webinar to explore new AI market research and real-world impacts of generative AI in customer experience. In this session you will learn how to improve efficiency and effectiveness of your contact center with AI-powered tools and data insights for agents and supervisors. Gain insights into top AI trends, best practices for AI implementation in contact centers, and user findings from Webex Contact Center customers. Discover how 85% of these customers have enhanced engagement with AI, ensuring a seamless journey from customer to agent and beyond.

Speaker : Shilpi Sneha, Webex by Cisco.

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