Webex at HIMSS 2025

Connecting and protecting healthcare organizations in the AI era.

Date:
March 3 - 6, 2025
Booth:
Cisco Booth #1227
Location:
Las Vegas, NV
Transform healthcare outcomes with AI

Webex and Cisco offer innovative solutions that lay the foundation for a more connected, secure, and sustainable future in healthcare. From patient engagement and data-driven workflows to operational transformation and industry-leading security, we have the tools needed to connect and protect healthcare organizations in the AI era.

Join us at HIMSS 2025, Cisco booth #1227, for our in-booth theater sessions, technology demos, and one-to-one conversations with Cisco experts.

Meet with us at HIMSS.

Explore innovations for a connected and secure healthcare future.

Tour the booth

Stop by Cisco booth #1227 and learn how to transform your customer experiences at scale with our AI-powered CX platform.

Find the Booth
Book a 1:1 meeting

Meet with Cisco leaders to learn how we can support your customer experience transformation. Contact your Cisco account representative to request a meeting.

Café Cisco

Pre-order your free coffee, powered by Webex Connect at the Cisco in-booth coffee bar, and have a chat with Cisco leaders about your current business needs.

Webex for healthcare.

Webex is here to help you transform patient experience, care team efficiency, and operations management with a single, AI-powered platform.

FAQ
Learn what to expect from the Webex by Cisco experience at HIMSS 2025.
Which Webex products will be featured at the Cisco booth?

Visit the Cisco Booth #1227 for hands-on demos of our AI-powered CX platform, featuring:

 

Webex Contact Center

 

Unlock the power of purpose-built AI to anticipate customer needs, empower agents, and deliver unparalleled business results.

 

Learn More

 

Webex CPaaS

 

Automate end-to-end customer journeys on a centralized cloud communications platform to orchestrate smarter interactions with your customers.

 

Learn More

Can I book a meeting with someone from Cisco at HIMSS?

Industry leaders and subject matter experts will be available on-site to discuss how Webex Contact Center and CPaaS solutions can support your customer experience transformation. To request a 1:1 meeting, contact your Cisco account representative.

Which sessions will Webex and Cisco be a part of?

Daily sessions at the Cisco in-booth theater will spotlight the newest solutions creating a more secure, connected, and sustainable healthcare future. You'll hear from highlighted Cisco customers, partners, and innovative leaders in the industry.

 

We’re also participating in an exclusive luncheon with leaders from Cisco, HIMSS, and more to explore the future of customer experience in the healthcare industry. Register here.

 

View the agenda.

How do I order coffee at the Cisco booth?

Simply scan the QR code at the booth to access our Webex Connect platform, where you can personalize your coffee by answering a short series of questions on your phone. Once your order is prepared, it's ready for you to collect at the Cisco Booth.

 

Leveraging the capabilities of CPaaS and our user-friendly flow builder, we're showcasing innovative possibilities.

 

Visit us at Cisco Booth #1227 to place and pick up your coffee order.

Can't-miss sessions.

Join our experts to learn about the future of healthcare.

March 4
Day 2 sessions
Time (PST) Session title
12:30–1:45 p.m.
Lunch & Learn: Reimagine Patient Experience with thoughtful, effective and human-like self-service.

Healthcare providers are experiencing fatigue from relying on fragmented point communication solutions. While efforts to improve the “digital front door” have seen some success in patient retention and acquisition, they often fall short. To foster greater patient engagement, healthcare organizations must focus on creating meaningful value for patients. Achieving this requires curating personalized experiences that are more thoughtful, effective and human-like. In this session we will explore how patients can experience human-like self-service interactions, combined with proactive communications, and seamless handovers to AI-enabled human agents with data driven insights.

Register here

12:40–12:55 p.m.
Reimagine patient and guest experiences: What if?

What if you could reduce patient no-shows? What if a patient could self-room for an upcoming check-up? Let's dream for a minute and look at how close the future really is.

Speaker: Christie Marquez, Business Solutions Manager – Cisco

2:00–2:15 p.m.
Real-time AI based healthcare workflows across the entire care continuum

SpinSci has partnered with Cisco to deliver native AI-based healthcare workflows across the entire care continuum—from pre-care to care delivery to post-care delivery. In addition, SpinSci is taking the same framework and extending it to other vital groups inside the health systems for revenue cycle, member management, and care collaboration.

Speaker: Ashvin Asava, Chief Revenue Officer - SpinSci

3:30–3:45 p.m.
Webex Contact Center EHR integration

Session details coming soon.

Speaker: Matt Holbrook, Solutions Engineer - Cisco

March 5
Day 3 sessions
Time (PST) Session title
11:40–11:55 a.m.
Transforming Healthcare with AI Agents: Meeting Demand with Efficiency and Personalization

The growing demand for healthcare services, coupled with resource constraints, calls for innovative solutions to deliver patient-centric care. AI agents can transform healthcare by automating administrative tasks, streamlining workflows, and providing 24/7 on-demand access. They can enhance accessibility, handle high interaction volumes, and free up staff for complex, high-value care. This session explores how healthcare organizations can leverage AI agents to overcome operational challenges, optimize resources, and ensure compassionate, personalized care in an increasingly demanding landscape.

Speaker: Steve Beamer, Solutions Engineer - Cisco

2:40–2:55 p.m.
Reimagine patient and guest experiences: What if?

What if you could reduce patient no-shows? What if a patient could self-room for an upcoming check-up? Let's dream for a minute and look at how close the future really is.

Speaker: Christie Marquez, Business Solutions Manager - Cisco

March 6
Day 4 sessions
Time (PST) Session title
11:40–11:55 a.m.
Webex Contact Center EHR integration

Session details coming soon.

Speaker: Matt Holbrook, Solutions Engineer - Cisco

2:00–2:15 p.m.
Transforming Healthcare with AI Agents: Meeting Demand with Efficiency and Personalization

The growing demand for healthcare services, coupled with resource constraints, calls for innovative solutions to deliver patient-centric care. AI agents can transform healthcare by automating administrative tasks, streamlining workflows, and providing 24/7 on-demand access. They can enhance accessibility, handle high interaction volumes, and free up staff for complex, high-value care. This session explores how healthcare organizations can leverage AI agents to overcome operational challenges, optimize resources, and ensure compassionate, personalized care in an increasingly demanding landscape.

Speaker: Steve Beamer, Solutions Engineer - Cisco

Contact us.

Connect with our team to learn more about HIMSS 2025, schedule a demo, or meet with our experts onsite at the show.

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