Join Webex at NRF 2024

Discover our inventive solutions and technologies that enable retailers to deliver outstanding customer experiences, streamline operations, and foster business expansion.

Date
January 14 - 16, 2024
Booth
Cisco #5639
Location
Javits Convention Center, New York

Join our Sessions

Visit the Cisco booth for three full days of in-booth theater content. Check out sessions from Cisco, Webex, AppDynamics, ThousandEyes, and Outshift.

Schedule a Meeting

Book a one-on-one meeting with Cisco executives and subject matter experts during the event to discuss your distinct business needs.

Visit our Booth

Join us at booth #5639 for a variety of interactive demos across our portfolio, including Webex CPaaS solutions. Learn how connected customer experiences are powered by intelligent automation across digital messaging channels.

Agenda
Jan 14
In-booth Theater Day 1
Time (EST) Session title
11:00 a.m - 11:20 a.m
Keep Retail Operations Running During Peak Times with End-to-end Network Assurance

Learn how Meraki and ThousandEyes help retailers quickly identify and resolve issues for critical business applications with end-to-end visibility and assurance.

Jonas Diaz, Cisco.

11:20 a.m - 11:40 a.m
Securing the Future of Retail

Retailers must invest in robust cybersecurity measures while fortifying their physical security infrastructure to safeguard operations, protect customer trust, and thrive in the interconnected retail landscape.

Adriana Soto Ruiz

11:40 a.m - 12:00 p.m
SSE from Cisco Secure Access and AWS

In this session we'll go "behind the scenes" to showcase how Webex Connect is powering the mobile ordering at the booth's coffee bar.

David Jennings, Cisco

12:00 p.m - 12:30 p.m
Secure Assets and Ensure Compliance with EVERYANGLE

Securing assets, ensuring physical safety, and protecting data are core tenets for a trusted retailer.

David Owens

01:00 p.m - 01:30 p.m
Redefining Retail: Future-Proofing with Application Performance Monitoring in a Digital Era

Join us to explore the transformative power of Application Performance Monitoring (APM) and the unparalleled opportunities it presents for reimagining the retail space.

Lonnell Williams

01:30 p.m - 01:50 p.m
Powering AI and Learning Models with a Complete 5G SD-Branch Platform

Learn how Cisco Meraki 5G SD-Branch with ThousandEyes offers complete, end-to-end secure connectivity and assurance that provides retailers with the best stage to use the latest technologies to deliver highly differentiated digital consumer experiences.

Pratik Desai, Unni Rajagopalan

01:50 p.m - 02:10 p.m
Delivering New Customer Insights at Scale with Cisco Meraki Smart Cameras

Learn how you can get more out of your physical security investment.

Joe Weiss

02:20 p.m - 02:40 p.m
Simplifying Security by Breaking Down Silos

Cisco helps its Retailers move beyond networking and security technology silos and time-consuming integration processes with a holistic solution approach that is simpler, outcome driven, and seamlessly converges networking and security together.

Ron Kjelden

02:40 p.m - 03:00 p.m
Enhancing Your Guest Wifi Experience for Retail

Check out how Cloud4Wi enables companies to use on-site behavioral data for more informed decisions and increased understanding of their effectiveness.

Matthew D'Angelico

04:00 p.m - 04:20 p.m
Winning with Industry 4.0 in Retail Distribution

Industry 4.0 includes connectivity, automation, security, and integration. The infrastructure is vital. We will focus on connectivity, visibility, security, segmentation, and access to drive outcomes.

Kevin Wood

04:20 p.m - 04:40 p.m
Removing Friction with OpenRoaming

Learn how retailers are driving in-store mobile app adoption by removing the friction of guest Wi-Fi access with OpenRoaming, leading to improved customer experience.

Mark Krischer

04:40 p.m - 05:00 p.m
Revolutionizing Customer Experiences: Unleashing the Power of a Cloud-Managed Network

Join us and learn how a Cisco Meraki cloud-managed network enables your team to ditch silos and provide reliable, high-performing connectivity at any site, no matter how remote.

Nida Imtiaz

Jan 15
In-booth Theater Day 2
Time (EST) Session title
09:30 a.m - 10:00 a.m
Accelerating Simple and Secure Cloud Experiences with Cisco SD-WAN

Many retail applications run on multiple computer platforms and have differing needs. Cisco extends its industry-leading security and SD-WAN fabric to middle-mile networks and enables simpler deployment and administration.

Simarbir Singh

10:00 a.m - 10:20 a.m
Explore the Cisco Store Tech Lab

The Cisco Store encompasses a Cisco and partner ecosystem to create a forward-thinking retail experience.

Kaleigh Bisconti

10:20 a.m - 10:40 a.m
Driving Sustainability in Physical Retail with SES-imagotag and Cisco

Join the session to discover how using our technology coupled with Cisco can turn the physical store into an ultra-modern local warehouse with highly sophisticated logistics and supply chains, offering a sustainable e-commerce solution.

Julien Romano

10:40 a.m - 11:00 a.m
Assuring Customer Experience in a Hybrid Cloud World

Customers in 2024 expect a flawless experience across every channel, and retailers are using the Internet to simplify the delivery of their services.

David Oberst

11:00 a.m - 11:20 a.m
Digitally Enabling Store Team Members

Optimise store operations and identify opportunities to improve efficiency by enabling store team members, while leveraging the existing in-store wireless network.

Mark Krischer

11:20 a.m - 11:40 a.m
Simplifying Security by Breaking Down Silos

Cisco helps its Retailers move beyond networking and security technology silos and time-consuming integration processes with a holistic solution approach that is simpler, outcome driven, and seamlessly converges networking and security together.

Ron Kjelden

11:40 a.m - 12:00 p.m
Powering AI and Learning Models with a Complete 5G SD-Branch Platform

Learn how Cisco Meraki 5G SD-Branch with ThousandEyes offers complete, end-to-end secure connectivity and assurance that provides retailers with the best stage to use the latest technologies to deliver highly differentiated digital consumer experiences.

Pratik Desai, Unni Rajagopalan

12:20 p.m - 12:40 p.m
Meraki MV+Azure AI: How to Build Your Computer Vision Solution in Just 1 Day

Retail operations can become more efficient using computer vision and AI. This session covers how Meraki cameras and Azure AI can be used to create a custom retail solution with actionable insights.

Andreas Nordgren, Microsoft

12:40 p.m - 01:00 p.m
Delivering New Customer Insights at Scale with Cisco Meraki Smart Cameras

Learn how you can get more out of your physical security investment.

Joe Weiss

01:00 p.m - 01:20 p.m
Modernize Retail with Meraki

Join us and learn about a customer’s transformative journey with Meraki that is helping solve their business challenges and enabling their next-gen store experience.

Ayaz Lalani

01:20 p.m - 01:40 p.m
Redefining Retail: Future-Proofing with Application Performance Monitoring in a Digital Era

Join us to explore the transformative power of Application Performance Monitoring (APM) and the unparalleled opportunities it presents for reimagining the retail space.

Lonnell Williams

01:40 p.m - 02:00 p.m
Powering AI and Learning Models with a Complete 5G SD-Branch Platform

Learn how Cisco Meraki 5G SD-Branch with ThousandEyes offers complete, end-to-end secure connectivity and assurance that provides retailers with the best stage to use the latest technologies to deliver highly differentiated digital consumer experiences.

Pratik Desai, Unni Rajagopalan

03:20 p.m - 03:40 p.m
Push Environmental Boundaries and Stay Connected

Join us as we draw inspiration from real-life scenarios, including challenging retail spaces and outdoor environments, and discuss the significance of connectivity in fostering a connected customer journey.

Julie Nguyen

03:40 p.m - 04:00 p.m
Behind the Scenes of Mobile Ordering

In this session we'll go "behind the scenes" to showcase how Webex Connect is powering the mobile ordering at the booth's coffee bar.

David Jennings

04:00 p.m - 04:20 p.m
Keep Retail Operations Running During Peak Times With End-to-end Network Assurance

Learn how Meraki and ThousandEyes help retailers quickly identify and resolve issues for critical business applications with end-to-end visibility and assurance

Jonas Diaz

04:20 p.m - 04:40 p.m
Revolutionizing Data and Analytics in Retail Spaces

We will highlight the integrations of our Ecosystem partnership with MeldCX that overlays over our Meraki MV Cameras and IOT sensors.

Matthew D'Angelico

04:40 p.m - 05:00 p.m
For Retailers, Device Health and Trust are Critical. Find Out Why.

In this session, we’ll look at what makes a device “healthy” and how Duo helps retailers establish device health and trust before granting access to company resources. We’ll also examine how Room & Board is using Duo to keep its retail business safe from cybercriminals.

Katherine Yang, Alex Rodriguez

Jan 16
In-booth Theater Day 3
Time (EST) Session title
09:30 a.m - 10:00 a.m
Replacing In-store Radios with Zello and CISCO Webex

Using Cisco Webex to securely sign in to Zello, retail workers use their smart devices as walkie talkies with unlimited range and customizable channels, thereby reducing recurring IT costs and improving in-store customer experiences. Join us for a live demo of the #1ranked push-to-talk app for retail teams, and learn how Denmark’s largest retailer boostedtheir average customer NPS score by 200% after switching to Zello.

Christy Milam

10:00 a.m - 10:20 a.m
Modernize Retail with Meraki

Join us and learn about a customer’s transformative journey with Meraki that is helping solve their business challenges and enabling their next-gen store experience.

Ayaz Lalani

10:20 a.m - 10:40 a.m
Behind the Scenes of Mobile Ordering

In this session we'll go "behind the scenes" to showcase how Webex Connect is powering the mobile ordering at the booth's coffee bar.

David Jennings

10:40 a.m - 11:00 a.m
The Case of IoT in Retail

We will explore how Cisco can use its cross-architecture to support retailers' strategic initiatives. The session will highlight use cases where Cisco can significantly impact the retail industry.

Kevin Wood

11:00 a.m - 11:20 a.m
Powering AI and Learning Models with a Complete 5G SD-Branch Platform

Learn how Cisco Meraki 5G SD-Branch with ThousandEyes offers complete, end-to-end secure connectivity and assurance that provides retailers with the best stage to use the latest technologies to deliver highly differentiated digital consumer experiences.

Pratik Desai, Unni Rajagopalan

11:20 a.m - 11:40 a.m
Meraki MV+Azure AI: How to Build Your Computer Vision Solution in Just 1 Day

Retail operations can become more efficient using computer vision and AI. This session covers how Meraki cameras and Azure AI can be used to create a custom retail solution with actionable insights.

Andreas Nordgren, Microsoft

11:40 a.m - 12:00 p.m
Delivering New Customer Insights at Scale with Cisco Meraki Smart Cameras

Learn how you can get more out of your physical security investment.

Joe Weiss

01:30 p.m - 01:50 p.m
Keeping the Vision of a Connected World

Discover how a cloud-managed network ecosystem revolutionized VisionWork's in-store experiences for customers and retail associates.

Nida Imtiaz, Julie Nguyen

01:50 p.m - 02:10 p.m
Securing the Future of Retail

Retailers must invest in robust cybersecurity measures while fortifying their physical security infrastructure to safeguard operations, protect customer trust, and thrive in the interconnected retail landscape.

Adriana Soto Ruiz

02:20 p.m - 02:40 p.m
Digital Engagement with the Customer In-Store

Omni-channel spend is twice the spend of in-store alone. The mobile app is key to a strategy that enables an in-store digital experience. Learn how your mobile app can leverage existing infrastructure to engage with customers in-store.

Mark Krischer

02:40 p.m - 03:00 p.m
For Retailers, Device Health and Trust are Critical. Find Out Why

In this session we’ll look at what makes a device “healthy” and how Duo helps retailers establish device health and trust before granting access to company resources. We’ll also examine how Room & Board is using Duo to keep its retail business safe from cybercriminals.

Katherine Yang, Alex Rodriguez

03:00 p.m - 03:20 p.m
Assuring Customer Experience in a Hybrid Cloud World

Customers in 2024 expect a flawless experience across every channel, and retailers are using the Internet to simplify the delivery of their services.

David Oberst

03:20 p.m - 03:40 p.m
Designing Wireless Networks for Store and Warehouse

Come and learn how to design a secure and reliable wireless network to support both the current and emerging requirements.

Mark Krischer

03:40 p.m - 04:00 p.m
Accelerating Simple and Secure Cloud Experiences with Cisco SD-WAN

Many retail applications run on multiple computer platforms and have differing needs. Cisco extends its industry-leading security and SD-WAN fabric to middle-mile networks and enables simpler deployment and administration.

Simarbir Singh