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Verifying the CCMCIP Service is running on Cisco Unified Communications Manager

Cisco Unified Communications Integration (Click-to-Call) retrieves the phone type for the user from the CCMCIP (Cisco CallManager Cisco IP Phone Services) service, and displays the phone type on the Phone Preferences screen in Click-to-Call. Because the CCMCIP service only runs on Cisco Unified Communications Manager release 6.x or later, this procedure is only applicable if you are running this Cisco Unified Communications Manager release.

  1. Select Cisco Unified Communications Manager Serviceability > Tools > Control Center - Network Services.
  2. Select the Cisco Unified Communications Manager server from the server drop-down list.
  3. In CM Services, verify Cisco CallManager Cisco IP Phone Services is running.


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