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Viewing top level, parent, and child groups

An Organization Administrator can organize groups in a hierarchical manner by creating parent and child groups. The topmost group in the groups hierarchy is always the top-level group created when your Cisco WebEx Messenger organization was provisioned. You cannot create another parent group above the top-level group. You can create any number of parent and child groups under this top-level group.

A parent group can also be a child group and vice versa.

To view top-level, parent and child groups:

  1. Sign in to the Cisco WebEx Messenger Administration Tool.
  2. Select the Group tab to open the Group screen. 
  3. In the Search field, enter at least one letter of the group whose parent or child groups you want to view.
  4. Select Search to view the list of groups that match your search term.

     

     

    Groups_Seach_Result

  5. Select the group and select More Actions.
  6. From the the More Actions list, select one of the following as required:
    • View Group Users: to view the list of users belonging to the selected group. Note that the list of users is displayed in the User screen under the User tab.
    • Top Level Group: to view the top level group of the selected group. The top level group is always the group created when your Cisco WebEx Messenger organization was provisioned.
    • View Child Groups: to view the child groups of the selected group.
    • View Parent Group: to view the parent group of the selected group.
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