Previous Topic

Next Topic

Format of the IM transcript sent to the archiving endpoint

The following graphic shows the format of the IM transcript that is sent to the archiving endpoint when instant messages are logged.

You can check details such as the logged message text, timestamps, and the subject of the email set in the endpoint. For example, as shown below, the Subject shows details such as the amount of batched IM messages (2), the number of users (2) involved in the chat, and the chat duration (Less than one minute).

The Timestamps denote the UTC time zone according to XEP-0082 protocol in the format CCYY-MM-DDThh:mm:ss.


Top of Page   Print