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Specifying IM Federation settings

Cisco WebEx Messenger can be configured to enable federation with public XMPP-based IM networks such as Google Talk. It also permits the use of third party XMPP applications to connect to your Cisco WebEx Messenger domain.

To specify IM Federation settings:

  1. Select the Configuration tab.
  2. Under Additional Services, select IM Federation to open the IM Federation screen.

     

     

  3. Update your DNS SRV records according to the information displayed on the IM Federation screen.

     

     

    Notes:

    You can publish two types of records to DNS:

    • Publishing the first SRV record enables your users to communicate with users of public XMPP networks.
    • Publishing the second SRV record enables your users to use third party XMPP applications and connect to your Cisco WebEx Messenger domain

     

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