Moments of magic

Hear how leading luminaries are inspiring the future of work


Chuck Robbins

Chairman and CEO

Chuck Robbins is the Chairman and Chief Executive Officer of Cisco. He assumed the role of CEO on July 26, 2015 and was elected Chairman of the Board on December 11, 2017.

As Chairman and CEO, Chuck is focused on helping companies, cities and countries around the world as they look to Cisco to connect everything and everyone by building the highly secure, intelligent platform for digital business.

Over his 20 years at Cisco, he has served as Senior Vice President of Worldwide Field Operations, where he led the Worldwide Sales and Partner Organizations, and helped drive and execute many of the company's investment areas and strategy shifts; Senior Vice President of The Americas, Cisco's largest geographic region; Senior Vice President of U.S. Enterprise, Commercial and Canada; Senior Vice President of U.S. Commercial Sales; and Segment Vice President, U.S. and Canada channel organization, where he was instrumental in helping build the industry's most powerful partner program.

Prior to joining Cisco, Chuck held management positions at Bay Networks and Ascend Communications.

Chuck is on the Board of Directors for BlackRock; Chairman of the US-Japan Business Council; a Member of the International Business Council for the World Economic Forum; on the Board of Directors for the Business Roundtable where he serves as Chairman of the Immigration Committee; a Board of Trustees member for the Ford Foundation; and a member of the International Council for the Belfer Center for Science and International Affairs at Harvard University.

Chuck holds a bachelor's degree in mathematics with a computer science concentration from the University of North Carolina.

Francine Katsoudas

EVP and Chief People Officer

Francine Katsoudas is Executive Vice President and Chief People Officer of Cisco. She plays a major role in the company's overall performance, leading organizational strategy, promoting operational effectiveness, and elevating team performance through innovative leadership.

She leads Cisco's business-driven People Strategy and People Deal, both of which support and align to Cisco's overall business strategy and are essential to driving the Company's transformational journey. She also is evolving Cisco's approach to strategic workforce planning with programs highlighting the skills and capabilities that employees need to be innovative in today's technology driven environment. She fosters a culture of full spectrum participation, emphasizing inclusion and collaboration to drive exponential business value.


A 20-year veteran of Cisco, Katsoudas has extensive experience leading organizational transformations, driving large scale growth, talent acquisition, leadership development, and succession planning. Prior to her current role, she was the HR leader and business partner to the Engineering leadership team helping oversee its workforce of more than 25,000 people. She has also held leadership positions in the Service Provider, HR Operations, Customer Service, Acquisition Integration and Services groups.

Prior to Cisco, Katsoudas worked in both the financial and professional services industries with a focus on customer service and operations.

Fran serves on the Board of Directors for Americares, Global Citizen, and ADP.


Barbara J. Nesbitt

Assistant Superintendent, Technology Services

School District of
County, SC

Dr. Barbara Nesbitt is a lifetime educator with more than 30 years in education. Barbara has been a teacher, instructional coach, administrator, and consultant with broad experiences in school districts in Virginia and South Carolina. Barbara is currently the Assistant Superintendent for Technology Services for the School District of Pickens County in South Carolina. In this role, Barbara led the district’s transformation of instructional technology from a Bring Your Own Device district to a 1:1 district with a fully interoperable digital ecosystem implementing the IMS Global standards. Under Barbara’s leadership, Pickens received federal funds for a leased dark-fiber ring network, which is expected to future-proof the district’s broadband needs for decades.

Barbara has worked extensively with IMS Global Learning Consortium’s K-12 Institutional Board where she led efforts to extend the adoption of open-source interoperability standards. Barbara currently serves on the Executive Board of Directors for IMS. She has been a presenter, panelist, roundtable leader, and keynote speaker at various state and national conferences. She has served on various vendor advisory panels including Steelcase Inc., Classworks Advantage, and Securly, as well as on non- profit boards including the Education Foundation of Pickens County and the National Council on Digital Convergence. Barbara has written several grants for her district including an AT&T ConnectEd grant and a National Science Foundation grant totaling over $10 million.

In addition to her work in PK-12 public school leadership, Barbara is involved in post-secondary educational leadership as a visiting professor at Clemson University and a member of the advisory board for Anderson University’s M.S. in Instructional Design and Learning Technology.

Barbara received her Ph.D. from Clemson University, her master’s degree from the University of Virginia, and her undergraduate degree from Liberty University. Barbara lives in Easley, South Carolina with her husband of 34 years. Together they have three sons, are very active in their community and church, and enjoy hiking and traveling.

Craig Thomas

VP, Product and Technology


Craig Thomas is a proven technology executive, thought leader, and change agent with 25 years of experience providing transformational IT leadership, spearheading critical technology initiatives and aligning technology with business goals. He currently serves as VP of Software Development at TMobile where he has responsibility for supply chain, financial, payment processing, and workforce productivity solutions. In addition, Craig leads a team driving enterprise-wide change with the Workforce Transformation Program.

Craig specializes in managing companies undergoing rapid growth and technology-assisted business transformation.  He has experience defining and delivering strategic business initiatives, operating technology solutions and IT turnarounds. Over the past eight years, his focus has been leveraging digital transformation to enable rapid growth while sustaining industry-leading cost efficiency.

Prior to joining T-Mobile, Craig spent six years leading customer experience and billing development for MetroPCS, a provider of no contract, unlimited wireless communications service and the fifth largest facilities-based wireless carrier in the Unites States. Craig contributed to the company’s strategy as a member of the leadership team and drove tactical initiatives including implementation of the core customer service and billing platform, the evolution of MetroPCS into a tax-inclusive product model and the nation’s first LTE deployment.

Earlier in his career, Craig was a senior consulting leader in the Dallas area leading large development programs and eCommerce initiatives in the retail, travel and transportation industries. He began his IT career with Ernst & Young LLP. Craig earned a Bachelor of Business Administration degree in finance from Baylor University’s Hankamer School of Business and a Master of Business Administration degree from Baylor University.

Gerald Charles, Jr.

VP, Global IT Strategy and Operations

Under Armour

Gerald Charles, Jr. is an innovative technology strategist, recognized thought leader, and C-Suite advisor building strategies and business models that create markets, generate revenue streams, improve customer experiences, and inspire corporate campuses of the future.

Mr. Charles is a published McGraw-Hill author and author of multiple industry-changing POV platforms on topics including the 21st Century work force/work space, Collaboration, Cybersecurity, and innovation in the Public Sector. He is a noted speaker and has run annual workshops at the Nobel Public Services Summit in conjunction with the Nobel Peace Conference.

As Under Armour’s VP of Global IT Operations, Revenue, and Strategy, he rebuilt their Global IT Infrastructure, Cyber Security, and Retail IT Operations and now is leading their development of Omni Consumer Engagement and Commerce services, enabling their brand and Connected FitnessTM platform. This follows a decade of leadership in Cisco Systems elite strategy teams, formed to be advisors to C-suite executives of their top global customers to dramatically move their businesses.

Previously, Mr. Charles served as VP and Chief Technologist for OAO Technology Solutions and VP, Systems Integration for Engineering at BDM/TRW, where he was one of the chief architects of the U.S. Securities and Exchange Commission’s EDGAR System.

Mr. Charles is a Board member of the Executive Leadership Council (ELC), NPower’s Maryland Advisory Board, AT&T’s Business Advisory Council, and Brighton Park Capital’s Special Advisory Group. He is a past Board member of the Conflict Resolution Center of Montgomery County (CRCMC) and advisory boards of the Federal Computer Week /e-Gov Institute for their Annual Security & Enterprise Architecture Conferences and Boy Scouts of America (Troop 96).

Mr. Charles is an alumni of International Information Systems Security Certification Consortium (ISC2), National Consortium for Graduate Degrees for Minorities in Engineering and Science (GEM), and National Society of Black Engineers (NSBE).

He won the Congressional Medal for Outstanding Service and Achievement in college, holds a M.S. and B.S. in Electrical Engineering from the University of Maryland and Illinois Institute of Technology, respectively, and CISSP (ISC2) certified (2004 – 2013).

Rajeev Khanna

CTO & SVP of Information Technology Platform Services


Rajeev Khanna is Chief Technology Officer and SVP of Information Technology Platform Services for Aon. Since joining Aon in April 2015, Rajeev has been responsible for all IT platform services, including hosting services, cloud, databases, middleware, data center, end user services, collaboration network, devsecops and testing platforms. Rajeev is also responsible for enterprise architecture to lead Aon technology strategy. Additionally, Rajeev is head of technology for Aon data and analytic services to deliver products and solutions that enable industry distinguishing, insightful decision-making, and to accelerate digital transformation.

In a career spanning nearly three decades, Rajeev has held various leadership roles across industries. Prior to joining Aon, Rajeev was Vice President of Global Infrastructure Services at Expedia. At Expedia, Rajeev led the implementation of innovative solutions based on emerging technologies including private cloud implementation to support faster launches of new products and capabilities. During his tenure at Asurion, a rapidly growing electronic device protection insurance company, he led their global infrastructure production services. Rajeev spent fourteen years with UBS AG in various leadership roles supporting all business divisions across the bank’s global portfolio of services. He has also held various technical and business leadership positions with Pencom Systems, Bankers Trust, and Ingersoll-Rand.

Rajeev serves on several advisory boards and councils to lend his expertise and insight in order to advance and shape the future of technology. He holds a Bachelor’s degree in Electrical Engineering from Rutgers University and an MBA from Seaton Hall University.

Technology partners

Thought leaders and analysts

E. Brent Kelly, Ph.D.

Principal Analyst and Consultant

KelCor, Inc.

Dr. E. Brent Kelly is President and Principal Analyst at KelCor, Inc. where he provides strategy and counsel to CxOs, investment analysts, VCs, technology policy executives, sell side firms and technology buyers. He has made measurable real-world contributions in telecommunications, manufacturing, electronics, oil field services, chemicals, and mining. Brent has a strong background in numerical methods and applied artificial intelligence with significant experience developing IoT and AI solutions. He has written hundreds of articles and reports in the unified communications and collaboration industry and regularly delivers webinars and thought leadership addresses at public and private events. He is a regular presenter at Enterprise Connect, the communications industry trade show where his well-respected tutorials and technology sessions have covered topics such as AI in the Contact Center, Cisco versus Microsoft for communications and collaboration, WebRTC, and cloud-based unified communications services. Brent has taught technical seminars in North America, Europe, Australia, and South America. His articles on have often ranked among the most widely read in the industry. Dr. Kelly has a Ph.D. in engineering from Texas A&M University specializing in thermodynamics and artificial intelligence and a B.S. in engineering from Brigham Young University. Dr. Kelly has served two terms as an elected official in his Utah community and is co-owner, with his wife, of a gourmet chocolates manufacturing company.


Between sessions we’re excited to present some of Broadway’s best with special thanks to Broadway Cares/Equity Fights AIDS and magician Kevin Blake.

Lea Salonga

Tony Award for Miss Saigon, Allegiance, voice of Disney’s Mulan and Jasmine in Aladdin

Multiple award-winning actress and singer Lea Salonga is renowned across the world for her powerful voice and perfect pitch. She is best known for her Tony Award winning role in Miss Saigon. In addition to the Tony, she has won the Olivier, Drama Desk, Outer Critics Circle and Theatre World Awards, in the field of musical theatre. She was also the first Asian to play Eponine in the musical Les Misérables on Broadway and returned to the beloved show as Fantine in the 2006 revival. Many fans of all ages recognize Lea as the singing voice of Princess Jasmine from Aladdin and Fa Mulan for Mulan and Mulan II. For her portrayal of the beloved princesses, the Walt Disney Company bestowed her with the honor of “Disney Legend”.

Currently, Lea serves as a judge on the Philippines hit version of The Voice including the ratings juggernaut The Voice Kids. Mitoy Yonting, a member of Team Lea, was named the first season winner.

Lea’s 2019 The Human Heart Tour saw sold-out audiences and record-breaking sales across North America, the United Kingdom and Australia. On Broadway, Lea most recently starred in the 2018 Broadway revival of Once on This Island as the Goddess of Love, Erzulie. The show’s return to the Broadway stage earned a Tony Award for “Best Revival of a Musical” and also garnered Lea and the cast a Grammy nomination for “Best Musical Theater Album.”

In late 2017, Lea released “Bahaghari,” an album of traditional Filipino songs. The album serves as a reflection of all the intricate and different languages found in the Philippines and aims to help preserve the island nation’s dynamic culture.

Lea also released her electrifying live album “Blurred Lines” in the spring of 2017. The album was recorded during her sold-out run at Feinstein’s / 54Below the year before. The original six-date showcase was received with overwhelming accolades from fans and critics alike. So well received in fact that Lea returned to the famed venue for a record-setting 15-show encore performance in the late spring (2017).

In the fall of 2015 Lea began her critically acclaimed run as Kei Kimura in the Broadway production of Allegiance. The musical, inspired and developed by legendary actor George Takei, tells the story of a Japanese American family forced into an internment camp during World War II. Lea garnered a Craig Noel nomination for Outstanding Featured Performance in a Musical for her performance in the Old Globe production and can be heard on the show’s original cast album. Following this, Lea made a guest appearance on the hit CW television show Crazy Ex-Girlfriend.

For much of 2014, Lea performed with legendary popera quartet Il Divo, accompanying them in Asia, the United States, Canada, Mexico, and all through Eastern and Western Europe on their A Musical Affair tour, celebrating the band’s 10th anniversary. She can be seen on their latest DVD and CD bearing the same name.

Lea made her debut in the world of Cabaret in 2010, performing a sold out, three-week engagement at the Café Carlyle in New York City. She returned in June 2011 to delight audiences in another multi-week engagement and released a live version of her 2010 concert “Lea Salonga: The Journey So Far,” her 26th career CD, in August 2011. The CD rose to the #3 spot on iTunes Jazz Charts. In 2013, she did a third engagement titled “Back to Before,” which was lauded by the New York Times.

Lea has toured all over the world, performing sold out concerts in such locations as the Sydney Opera House, 02 Arena, Disney Concert Hall in Los Angeles, Singapore’s Esplanade , Kuala Lumpur Convention Center, Hong Kong Cultural Center ), Queen Sirikit Convention Center in Bangkok and Carnegie Hall in New York.She was also the first artist to sell out two shows at Brigham Young University’s deJong Concert Hall in Provo, Utah since The Kings Singers in 2009.

In 2010, she participated in the 25th Anniversary Concert of Les Misérables to sold out crowds at the UK’s O2 arena having appeared as Eponine in the show’s 10th Anniversary concert. She also dazzled as the hauntingly tragic Grizabella in a limited run of CATS in her hometown of Manila. Lea also teamed up with legendary Grammy winner, Patti Austin, to perform the concert series, ‘Heart and Soul,’ at venues throughout the United States.

Honored with an appointment as a United Nations Food and Agriculture Organization Goodwill Ambassador in October of 2010, Lea vowed to act as an advocate for the Youth and United Nations Global Alliance initiative led by the FAO. The same year, she also joined forces with Avon as a celebrity judge for Avon Voices, alongside such artists as Fergie, Natasha Beddingfield and Diane Warren, in the first ever global, online singing talent search for women and songwriting competition for men and women.

In her 40-year career, Lea has performed for six Philippine presidents (from Ferdinand Marcos to Benigno S. Aquino III), three American Presidents (George H. W. Bush, Bill Clinton, and George W. Bush), and for Diana, Princess of Wales and Her Majesty Queen Elizabeth II. She began her career as a child star in the Philippines, making her professional debut in 1978 at the age of seven in the musical The King and I. She went on to star in productions of Annie, Cat on a Hot Tin Roof, Fiddler on the Roof, The Rose Tattoo, The Sound of Music, The Goodbye Girl, Paper Moon, The Fantasticks and Rodgers and Hammerstein's Flower Drum Song on Broadway.

An avid techie and gamer, Lea divides her time between Manila, Philippines with her family and the United States.