The Best Strategy to Manage IT Outsourcing Vendors - Webinar By John Ripma Shared by JamesRichard
In this webinar we will take a close look at the major components that make up an end-to-end outsourcing event:
Another word for outsourcing is ‘partnership'. However, it is a partnership where both participants must know their roles and have the ability to execute their duties flawlessly. It is not an equal partnership; the customer is ultimately responsible for all outcomes. The customer cannot ‘give away the farm' and let the vendor be in full control, but the vendor needs a substantial control do their job properly. However, both parties need to be accountable to one-another and keep each other in check as their relationship evolves. This Webinar will address the interface between the vendor and the customer and discuss ways to maximize its effectiveness.
Why Should you Attend: It is very expensive to migrate an existing IT environment into a third-party datacenter or even to set up a new IT system from scratch. Therefore, making sure you have the internal capabilities and organization to work with the people, processes and technology used by a third-party outsourcing provider will ensure that you build a successful partnership. This full vendor-lifecycle approach is often overlooked until problems or conflicts arise and then both the vendor and the client are in a difficult and costly situation.
Areas Covered in the Session:
Who Will Benefit:Speaker Profile: