On-demand webinar: Turning AI Hype into Real CX Outcomes

Turning AI Hype into Real CX Outcomes

Unlock the truth behind what it really takes to turn AI hype into measurable customer experience outcomes. In this LinkedIn Live session, Robin Gareiss, CEO of Metrigy, and Vinod Muthukrishnan, VP/GM of Webex Customer Experience, break down how leading organizations are using AI to power smarter, more impactful CX strategies.

Although AI promises to transform customer experiences, many businesses still struggle to translate potential into performance. Our experts reveal how top companies leverage AI to drive revenue, retention, and satisfaction—while avoiding the common traps of overhyped tools.

You’ll learn how to build a data-driven CX foundation, shift from reactive to predictive support, and track the KPIs that make a real difference.

Watch now to discover how to turn AI into a competitive advantage for your organization.

Speakers

Vinod Muthukrishnan

VP/GM of Webex Customer Experience, Cisco

Robin Gareiss

CEO, Metrigy

Watch the webinar

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