Webex at HIMSS 2024

Creating a more connected, secure, and sustainable future in healthcare.

Date:
March 11—15, 2024
Booth:
Cisco Booth #3961
Location:
Orlando, Florida
The future of healthcare is here.

Innovative solutions from Cisco and Webex are paving the way for a future in healthcare that is more secure, connected, and sustainable. From facilitating patient engagement to driving workflows with data, transforming operations, and offering top-tier security, we have the tools required for success.

Meet with us at HIMSS.

Join Webex at Health IT’s biggest event to see the innovative solutions that lay the foundation for a more connected, secure, and sustainable future in healthcare. Stop by Cisco Booth #3961 and Patient Engagement 365 Pavilion Kiosk #5678 to learn more!

1:1 meetings

Our team of specialists will be available at HIMSS 2024 to discuss your organization's key priorities and technological requirements. Please contact your Cisco account representative directly to book a meeting.

Café Cisco

Get the kick start you need during the conference. Pre-order your free coffee powered by Webex Connect at the Cisco in-booth coffee bar and have a chat with Cisco leaders about your current business needs. 

Join us for lunch

Enjoy an exclusive luncheon with leaders from Cisco, HIMSS, and Deep Medical to explore the transformative effects of patient compliance, digital engagement, and intelligent automation in healthcare outcomes.

RSVP
Webex for Healthcare.

With Webex, you can deliver secure, uninterrupted telehealth experiences, collaborate effectively across healthcare systems, and ensure the highest level of care.

Cisco in-booth theater.

Don't miss our daily 15-minute sessions that spotlight the newest solutions creating a more secure, connected, and sustainable healthcare future. You'll hear from highlighted Cisco customers, partners, and innovative leaders in the industry. Schedule subject to change.

March 12
Day 1 Sessions
Time (EST) Session title
11:00–11:15 a.m.
Augmenting Patient Care: Empowering Frontline Healthcare Workers with Webex Expert on Demand

In the ever-evolving healthcare landscape, frontline workers are the backbone of exceptional patient care. Join this session to discover how Webex Expert on Demand, an augmented reality (AR) solution, empowers frontline healthcare workers to transform patient care and experience. Seamlessly using Cisco's cross-architecture products, Webex Expert on Demand enables real-time AR annotations and visual guidance, revolutionizing patient care coordination and enhancing clinical outcomes. Experience hands-on setup, explore real-world use cases, and uncover strategies to elevate patient satisfaction and clinical excellence.

Speaker: Parthasarathi Kar, Senior Product Manager, Cisco

11:30–11:45 a.m.
Driving Business Outcomes with the Cisco Network by Centering Care Around Patients and Staff

Cisco + Kontakt.io = better together. In this session, you’ll learn: How healthcare facilities can turn their network investments into IoT-enabled, ROI-generating solutions and optimize capital asset utilization. We’ll also show you how customers can solve the “CIO’s Dilemma” with a platform that quickly fixes problems and is IT future-proof for ongoing success. Find out how customers can drive business outcomes, delivered as a service, through the industry’s fastest deployment, immediate time to value, and unparalleled scalability. Stop by to learn about these outcomes and more.

Speaker: Rom Eizenberg, Chief Revenue Officer, Kontakt.io

12:00–12:15 p.m.
Rethink Firewall Security for the New Hybrid Healthcare Environments

Learn about Cisco's latest firewall innovations and the top five tips for choosing firewalls for any healthcare organization that make hybrid healthcare environments practical. This session will demonstrate the capabilities that allow healthcare providers to protect against malware and ransomware while maintaining compliance and performance. By leveraging artificial intelligence (AI) and machine learning (ML) capabilities, Cisco Firewall can increase security, efficiency, and return on investment (ROI), while lowering operational costs.

Speaker: Nazmul Rajib, Senior Product Marketing Manager, Cisco

12:30–12:45 p.m.
Are you AI Ready?

Is your organization ready to adopt and adapt to AI? This presentation will show what organizations are doing to prepare to incorporate AI into their clinical workflow and across their enterprise utilizing Cisco proprietary data.

Speaker: Sven Byl, Solution Development Architect, Cisco

1:00–1:15 p.m.
Reimagine the Patient Journey Through Connected Customer Experience

In the dynamic landscape of healthcare, timely and effective communications are pivotal for delivering quality care across the entire patient journey. Discover how Webex Customer Experience solutions enable healthcare providers to deliver contextual, AI-powered, personalized patient engagement across proactive communications, self-service, and human engagement.

Speaker: Parthasarathi Kar, Senior Product Manager, Cisco

1:30–1:45 p.m.
Increasing Team Alignment with Integrated Security and Asset Management Tools

Cost reduction initiatives and workforce shortages in the healthcare industry have driven providers to begin looking at ways they can automate workflow and do more with less. Network performance and security are two critical areas where technical teams spend a lot of time and energy. What if the same solutions that help to provide visibility and security could also help automate mundane tasks like searching for equipment, updating asset inventory, opening trouble tickets, etc., while at the same time ensuring that multiple teams have access and visibility to the same information?

Speaker: Mary Swigart, Solution Development Architect, Healthcare Security, Cisco

2:00–2:15 p.m.
Accelerating Zero Trust in Healthcare

Zero trust as a strategy and an architectural approach is being embraced by many organizations, including those in healthcare. However, many healthcare organizations struggle with where to start. Zero trust is a great approach to apply to connected devices in healthcare. This is because the medical and IoT devices we use in healthcare act in a deterministic manner, they behave the same way every time. By baselining normal behavior for a device, you can implement segmentation policies to allow it to behave the way it is supposed to, while blocking everything else. In this session, learn how to simplify your zero trust journey in healthcare, starting with discovering and classifying devices in the network, baselining device communications, to defining the appropriate policies. Explore zero trust use cases for connected devices, such as segmenting devices with outdated operating systems, to deliver cost avoidance and security benefits.

Speaker: Jim Hyman, CEO, Ordr

2:30–2:45 p.m.
Optimizing Healthcare: Strategies for Patient Activation Through Effective Communication Management

Patient activation refers to a patient's knowledge, skill, ability, and willingness to manage their own health and care. When patients are activated, they are more likely to engage in behaviors that lead to improved health outcomes. Fragmented communication can result in a lack of continuity in patient care, with inconsistent communication leading to reduced patient engagement. In this session, we will explore how effective patient communication management is central to fostering patient activation and improving overall healthcare outcomes.
 

Speaker: Kenny Bloxham, Global CPaaS Healthcare Director

3:00–3:15 p.m.
Enhancing Healthcare Efficiency: Integration of Cisco Wireless Access Points with Philips/RTX Medical Telemetry System

Join us to learn how Cisco wireless access points integrate with the Philips/RTX wireless medical telemetry system. In this session, you'll discover how this solution enables real-time patient monitoring while decreasing infrastructure costs. Healthcare providers can explore how to expand their coverage for interference-free data transmission in reserved medical bands by utilizing their existing Cisco infrastructure, eliminating the need for additional, single-purpose access points. Gain insights into how you can deploy solutions with Cisco and our partners to create a cost-effective healthcare monitoring system that enhances operational efficiency.

Speakers: Ross Sweetzir, Business Solutions Architect, Cisco

Marcel Struiksma, Systems Architect, Cisco

3:30–3:45 p.m.
Scaling Zero Trust Safely for Medical Device: Medigate + Cisco ISE/TrustSec

As IoT connectivity across healthcare environments continues to expand, network breaches are increasing in both frequency and severity. In the face of these challenges, healthcare delivery organizations require new solutions to help minimize their attack surface and bolster device security in order to achieve cyber and operational resilience. These solutions must understand the intersection of devices across the IoT, clinical operations, and network and security operations, and work seamlessly at scale with complementary technologies in the space. In this session, we will explore how Medigate by Claroty and Cisco provides solutions for scaled healthcare IoT risk reduction and offer recommendations for reducing network risk using a zero-trust philosophy and a safe approach tailored to the unique needs of medical devices in healthcare environments. How can you get started? Join us and learn.

Speakers: Steve Baum, Senior Director, Technology Alliances

Rishi Tripathi, CISO, Mount Sinai

4:00–4:15 p.m.
Reimagining Patient Experiences

Cisco’s telehealth solutions have enabled doctors and medical staff to service their patients virtually, improving efficiency and reducing costs. Cisco Spaces allows healthcare providers to improve patient workflows starting at home by extending the capabilities of the healthcare provider’s mobile apps and throughout their visit to the facilities. This discussion tracks the journey of a patient upon arrival that leverages seamless Wi-Fi connectivity to assist in self-check-in, and navigation, and reduce delays. A better digital healthcare experience begins here!

Speaker information coming soon.

4:30–4:45 p.m.
Zero Trust for Medical Devices: Managing the Unmanaged

What makes medical devices different from any other IT or IoT device? How can healthcare organizations put mitigations in place to reduce risk, while ensuring the performance of clinical networks? Join this session to find out.

Speaker: Mary Swigart, Solution Development Architect, Healthcare Security, Cisco

March 13
Day 2 Sessions
Time (EST) Session title
10:30–11:00 a.m.
Reimagine the Patient Journey Through Connected Customer Experience

In the dynamic landscape of healthcare, timely and effective communications are pivotal for delivering quality care across the entire patient journey. Discover how Webex Customer Experience solutions enable healthcare providers to deliver contextual, AI-powered, personalized patient engagement across proactive communications, self-service, and human engagement.

Speaker: Parthasarathi Kar, Senior Product Manager, Cisco

11:00–11:15 a.m.
How to Use Security Cameras for More Than Just Security

We live and work in a world full of security cameras and that isn't going away. What if you could use those same security cameras for more than just recording video that no one ever watches? Come and learn how to use Meraki smart cameras in your healthcare setting to monitor if patients fall out of bed, identify if personnel are using PPE, provide real-time alerts if someone breaches the medicine closet, and more.

Speaker information coming soon.

11:30–11:45 a.m.
Using RTLS to Advance Hospitals' Healthcare Maturity

Gartner’s Real-Time Health System and HIMSS INFRAM maturity models work in conjunction to help health systems advance in business and technology capabilities. Both models highlight the importance of real-time data, and AiRISTA’s RTLS solutions enabled by Cisco infrastructure support health systems through the advancement in each.

AiRISTA’s RTLS tags and software in conjunction with Cisco wireless infrastructure help hospitals orchestrate common workflows to become efficient, collaborative, and predictive. Hear how various health systems have decreased tedious tasks, reduced medicinal waste, and improved patient experience.  

Speaker: Wyatt Meek, VP of Sales and Business Development, AiRISTA

12:00–12:15 p.m.
Cisco Observability: Pinpoint the Root Cause of Those Pesky PACS Performance Issues

Join this session to hear how a large hospital system running Sectra PACS identified and resolved a long-standing issue with the performance of their vendor-hosted installation by using Cisco AppDynamics in just one day.

Speaker: Hugh Brien, Solutions Engineer, Cisco

12:30–12:45 p.m.
INFRAM to Improve Patient and Care Team Experience

Learn how healthcare organizations can utilize the HIMSS INFRAM Assessment tool to identify the maturity level of their infrastructure and understand the business cases they can enable or improve.

Speakers: Brooke Laggner, Customer Delivery Architect, Cisco

Matt LaFon, Solutions Development Architect, Cisco

1:00–1:15 p.m.
Reimagining Patient Experiences

Cisco’s telehealth solutions have enabled doctors and medical staff to service their patients virtually, improving efficiency and reducing costs. Cisco Spaces allows healthcare providers to improve patient workflows starting at home by extending the capabilities of the healthcare provider’s mobile apps and throughout their visit to the facilities. This discussion tracks the journey of a patient upon arrival that leverages seamless Wi-Fi connectivity to assist in self-check-in, and navigation, and reduce delays. A better digital healthcare experience begins here.

Speaker information coming soon.

1:30–1:45 p.m.
Enhancing Healthcare Efficiency: Integration of Cisco Wireless Access Points with Philips/RTX Medical Telemetry System

Join us to learn how Cisco wireless access points integrate with the Philips/RTX wireless medical telemetry system. In this session, you'll discover how this solution enables real-time patient monitoring while decreasing infrastructure costs. Healthcare providers can explore how to expand their coverage for interference-free data transmission in reserved medical bands by utilizing their existing Cisco infrastructure, eliminating the need for additional, single-purpose access points. Gain insights into how you can deploy solutions with Cisco and our partners to create a cost-effective healthcare monitoring system that enhances operational efficiency.

Speakers: Ross Sweetzir, Business Solutions Architect, Cisco

Marcel Struiksma, Systems Architect, Cisco

2:00–2:15 p.m.
Clinical Communication and Workflows: The Vocera Edge Solution

Vocera Edge is a cloud-based clinical communications e-abled workflow experience for the smartphone that leverages an institution’s core investments in clinical and IT systems to bring capability and context together in the moment of need to enhance care team mobility and simplify the work at the point of care. 

Speaker: Zack Walker, VP Sales, Vocera

2:30–2:45 p.m.
Increasing Team Alignment with Integrated Security and Asset Management Tools

Cost reduction initiatives and workforce shortages in the healthcare industry have driven providers to begin looking at ways they can automate workflow and do more with less. Network performance and security are two critical areas where technical teams spend a lot of time and energy. What if the same solutions that help to provide visibility and security could also help automate mundane tasks like searching for equipment, updating asset inventory, opening trouble tickets, etc., while at the same time ensuring that multiple teams have access and visibility to the same information?

Speaker: Mary Swigart, Solution Development Architect, Healthcare Security, Cisco

3:00–3:15 p.m.
Augmenting Patient Care: Empowering Frontline Healthcare Workers with Webex Expert on Demand

In the ever-evolving healthcare landscape, frontline workers are the backbone of exceptional patient care. Join this session to discover how Webex Expert on Demand, an augmented reality (AR) solution, empowers frontline healthcare workers to transform patient care and experience. Seamlessly using Cisco's cross-architecture products, Webex Expert on Demand enables real-time AR annotations and visual guidance, revolutionizing patient care coordination and enhancing clinical outcomes. Experience hands-on setup, explore real-world use cases, and uncover strategies to elevate patient satisfaction and clinical excellence.

Speaker: Parthasarathi Kar, Senior Product Manager, Cisco

3:30–3:45 p.m.
Ensuring Availability and Performance of Healthcare Applications

Discover how ThousandEyes provides deep insights into application performance, enabling proactive identification, and resolution of issues. With a focus on real-world healthcare scenarios, attendees will gain actionable strategies to optimize application availability, enhance end-user experience, and ultimately contribute to the seamless operation of healthcare systems. Join us to harness the power of ThousandEyes in elevating the performance and reliability of healthcare applications.

Speakers: Aaron Trompeter, Technical Solutions Architect, Cisco

John McCready, Technical Engineer, PSS, Cisco

4:00–4:15 p.m.
Using Webex Instant Connect for Emergency Department Triage

Learn more about how Webex Instant Connect has provided virtual rounding functionality to a hospital system in New York State, allowing a remote doctor to triage a presenting patient with the assistance of an on-site nurse.

Speaker: Clay Ver Valen, Senior Technical Leader, Cisco

4:30–4:45 p.m.
Optimizing Healthcare: Strategies for Patient Activation Through Effective Communication Management

Patient activation refers to a patient's knowledge, skill, ability, and willingness to manage their own health and care. When patients are activated, they are more likely to engage in behaviors that lead to improved health outcomes. Fragmented communication can result in a lack of continuity in patient care, with inconsistent communication leading to reduced patient engagement. In this session, we will explore how effective patient communication management is central to fostering patient activation and improving overall healthcare outcomes.

Speaker: Kenny Bloxham, Global CPaaS Healthcare Director

March 14
Day 3 Sessions
Time (EST) Session title
10:30–11:00 a.m.
INFRAM to Improve Patient and Care Team Experience

Learn how healthcare organizations can utilize the HIMSS INFRAM Assessment tool to identify the maturity level of their infrastructure and understand the business cases they can enable or improve.

Speakers: Brooke Laggner, Customer Delivery Architect, Cisco

Matt LaFon, Solutions Development Architect, Cisco

11:00–11:15 a.m.
Are You AI Ready?

Is your organization ready to adopt and adapt to AI? This presentation will show what organizations are doing to prepare to incorporate AI into their clinical workflow and across their enterprise utilizing Cisco proprietary data.

Speaker: Sven Byl, Solution Development Architect, Cisco

11:30–11:45 a.m.
Rethink Firewall Security for the New Hybrid Healthcare Environments

Learn about Cisco's latest firewall innovations and the top five tips for choosing firewalls for any healthcare organization that make hybrid healthcare environments practical. This session will demonstrate the capabilities that allow healthcare providers to protect against malware and ransomware while maintaining compliance and performance. By leveraging artificial intelligence (AI) and machine learning (ML) capabilities, Cisco Firewall can increase security, efficiency, and return on investment (ROI), while lowering operational costs.

Speaker: Nazmul Rajib, Senior Product Marketing Manager, Cisco

12:00–12:15 p.m.
Zero Trust for Medical Devices: Managing the Unmanaged

What makes medical devices different from any other IT or IoT device? How can healthcare organizations put mitigations in place to reduce risk, while ensuring the performance of clinical networks? Join this session to find out.

Speaker: Mary Swigart, Solution Development Architect, Healthcare Security, Cisco 

12:30–12:45 p.m.
Ensuring Availability and Performance of Healthcare Applications

Discover how ThousandEyes provides deep insights into application performance, enabling proactive identification, and resolution of issues. With a focus on real-world healthcare scenarios, attendees will gain actionable strategies to optimize application availability, enhance end-user experience, and ultimately contribute to the seamless operation of healthcare systems. Join us to harness the power of ThousandEyes in elevating the performance and reliability of healthcare applications.

Speakers: Aaron Trompeter, Technical Solutions Architect, Cisco

John McCready, Technical Engineer, PSS

1:00–1:15 p.m.
How to Use Security Cameras for More Than Just Security

We live and work in a world full of security cameras and that isn't going away. What if you could use those same security cameras for more than just recording video that no one ever watches? Come and learn how to use Meraki smart cameras in your healthcare setting to monitor if patients fall out of bed, identify if personnel are using PPE, provide real-time alerts if someone breaches the medicine closet, and more.

Speaker information coming soon.

2:00–2:15 p.m.
Using Webex Instant Connect for Emergency Department Triage

Learn more about how Webex Instant Connect has provided virtual rounding functionality to a hospital system in New York State, allowing a remote doctor to triage a presenting patient with the assistance of an on-site nurse.

Speaker: Clay Ver Valen, Senior Technical Leader, Cisco 

2:30–2:45 p.m.
Cisco Observability: Pinpoint the Root Cause of Those Pesky PACS Performance Issues

Join this session to hear how a large hospital system running Sectra PACS identified and resolved a long-standing issue with the performance of their vendor-hosted installation by using Cisco AppDynamics in just one day.

Speaker: Hugh Brien, System Engineer, Cisco