| Up to 1,000 concurrent users in a single meeting (including 100 video devices); 3,000 for events | | | | | | Capacity depends on license | with E5 | with Azure | | Webex Meetings, Events, Training, Support, Webcasting, plus optional white glove services | Meetings and webinar capabilities available only | | | | | Cloud or on-premises only | Cloud or on-premises only | Cloud only | | | | Windows Media, local recording | Windows Media, local recording | | Box, Dropbox, IBM Connections, Google, OneDrive | Box, Dropbox, IBM Connections, Google, OneDrive | Skype for Business, OneDrive, Box, Dropbox | Skype for Business, OneDrive, Box, Dropbox | | Webex video conferencing is included and connects your video devices to a Webex meeting. Also includes interoperability with Microsoft Skype for Business. | Must pay for extra for rooms or for interoperability | Microsoft Skype for Business certified endpoints only | Microsoft Teams certified endpoints only | | Auto lock/unlock, allow user entrance into personal room, and more | Personal meeting ID and personal link | Needs to be an admin setting | Needs to be an admin setting |
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| Includes Cisco Webex Teams for persistent messaging, file sharing, and white boarding with anyone on any device. | | | | | Users can have Webex dial their video devices to simplify the join experience. | | | | | Helps reduce distractions from background noise. | | | | | via iOS | | | | No downloads/plugs-ins needed to join meeting | | Limited | | | | Native browser-based fast join using WebRTC for audio and video. Supported on Chrome and Firefox. No downloads or plug-ins required. | No downloads or plug-ins required to join meeting. Basic meeting functionality only. No sharing or hosting capabilities. | | |
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| Add @meet or @webex to the meeting location field to automatically populate the join information. download or plug-in required. | Multistep process requires Zoom app on mobile device | Requires Skype for Business and Outlook apps on mobile device | Requires desktop device | | | | Share from content stores | | Automatic dial in and call-back options | | Limited | | |
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| Webex meets the stringent requirements set forth by the U.S. federal government | | | | | Simple option to lock a room to require attendees to be admitted by host. Hosts can set option to prevent unauthenticated users from entering Personal Room or "lobby". | | | | | Simple option to lock a room and require attendees to be admitted by the host. Hosts can set option to prevent unauthenticated users from entering their Personal Room or lobby. Hosts can set a room to automatically lock after meetings begin. | | | | | Content or messaging shared during a meeting goes away after the meeting ends unless host specifically saves it | | Content continues to be stored in the Microsoft cloud even after the meeting has ended | Content continues to be stored in the Microsoft cloud even after the meeting has ended |
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| Microsoft Outlook, Google Calendar, Lotus Notes | Microsoft Outlook, Google Calendar, Lotus Notes | Microsoft Outlook | Microsoft Outlook | | With Webex Hybrid Calendar Service enabled, simply add @meet or @webex to the meeting location field to automatically populate join information. Works from mobile or desktop devices. | | | | Customizable personal room address | | | | | | Push the "green button" to join from mobile, desktop, phone, or video devices | Requires middleware setup | Microsoft Skype for Business certified endpoints only | Microsoft Teams certified endpoints only | | Cisco Intelligent Proximity is integrated into Webex | | | | | Siri Kit, Face ID for iPhone X, Touch ID sign in from Apple iOS devices. Tap to join directly from calendar. | | | |
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Video resolution | Up to 1080p | Up to 720p | Up to 1080p | Up to 1080p | | Webex is the only cloud service built and optimized for real-time media to ensure quality and security. Cisco Webex has a global architecture, with 22 data centers and a global backbone owned and monitored by Cisco end-to-end. | | Leverages Azure backbone built for email and non-real-time content | Leverages Azure backbone built for email and non-real-time content | | Cisco has the broadest video endpoint portfolio in the industry with award-winning design | Zoom offers Zoom Rooms composed of third-party components | | | | Cisco video devices require only one vendor (Cisco) and only three management touchpoints. | Zoom Rooms require four vendors with 29 management touchpoints. | | | | Cisco Video Experience combines award winning design and ease of use to increase user adoption by optimizing video and providing detailed analytics for utilization | | | | | Supports users on web browsers, webcams, mobile devices, and standards-based SIP video endpoints, going up to 720p high definition in a single video conference | Requires video interoperability licenses | | |
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| With Webex Edge Audio: Decouples PSTN from Webex to create a VoIP path for Cisco Unified Communications Manager registered devices. Uses company's own PSTN for other devices with no change in user behavior. Applicable for any size business. | | | | | With Webex Edge Connect: Dedicated, direct-peering link from customer's premises to the Webex Cloud. Provides enhanced quality, reliability, and security. | | | | | With Webex Edge Video Mesh: Keeps media local to provide lower latency, bandwidth savings, and better experiences. | | | |
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| With Webex Control Hub: meeting statistics, video device diagnositics (cloud and on-premises), user insights | | | | | With Webex dashboard: End users have insight into meeting and attendee analytics. | | | |
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