From Pilot to Production: A Practical Blueprint for Deploying EHR-Integrated AI Agents

Learn how an EHR-integrated AI agent moved from pilot to production in a real healthcare environment. Steve Beamer from Cisco and Rick Copple, CIO at Community Health Network, share how automation improved patient authentication, streamlined appointment management, and escalated complex cases — freeing clinical staff to focus on care.

Discover measurable outcomes, including efficiency gains and containment rates, along with practical guidance for scaling AI agents across healthcare workflows.

Key Takeaways:

A practical roadmap for deploying EHR-integrated AI agents.
Strategies for patient authentication and intelligent escalation.
Metrics that demonstrate efficiency and containment impact.
Lessons learned from moving AI from pilot to production.

Speakers

Rick Copple

CIO, Community Health Network

Steve Beamer

Solutions Engineer, Cisco

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