- Remote support for thousands of Windows
- Works across most firewalls, and with any
- Drag-and-drop file transfer
- Comprehensive session logs
- Use built-in chat with customers or other reps
- Record and edit remote sessions for
- Localization for 9 languages
Reduce support costs and
- Eliminate costly field visits and travel expenses.
- Create remote access networks without investing in expensive hardware and software.
- Ensure minimum downtime for important
business applications, with instant, anytime
Provide highly efficient service
- Maintain thousands of computers remotely at
the same time.
- Keep pace with rapid changes in technology, licensing, and regulations.
- Schedule regular updates and security patches
for automated deployment.
Resolve issues quickly and increase customer satisfaction
- Access mission-critical systems instantly from any web browser — no waiting for a support visit.
- Chat with other reps or bring in experts to increase first-contact resolution.
- Choose automatic reconnect for continuity
Count on Cisco security, reliability, and performance
WebEx Remote Access is delivered through the Cisco WebEx Cloud — a highly available platform with unmatched performance. There's no complicated software to install or costly hardware to purchase, and the Cisco WebEx Cloud ensures the highest grade of enterprise security.
WebEx solutions can also help you view and control
remote desktops for instant support Learn about
WebEx Remote Support.
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