Webex Customer Advocacy

Partner with us to amplify your success story.

Customer advocacy is a great way to position your brand as an innovative, forward-thinking organization that leverages the most cutting-edge technology. We offer both private and public reference opportunities, allowing you to get involved at whatever level best suits your needs.

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How does this program benefit Webex customers?

Brand amplification

Amplify your personal and company’s brand presence and reputation as an innovator by sharing your success stories with a broader audience.

Thought leadership

Contribute to the discourse on hybrid collaboration and customer experience, positioning your company as a thought leader by sharing insights, best practices, and tangible results that others can learn from.

Marketing content

Leverage our professionally produced content in your marketing campaigns, on your website, or across social platforms to enhance your visibility and attract potential clients or partners.

Networking opportunities

Engage with your peers by participating in events like Cisco Live and WebexOne, or join Webex Insider to learn alongside other experts in your field.

Webex Insider Advocate Rewards

Webex Insider Advocates receive bonus points and badges that can be redeemed for Webex Merch Store vouchers, tech gadgets, branded gear, unique experiences, and more.

Professional development and early product access

Webex Contact Center customers can receive discounted training from ICMI, as well as early product access opportunities throughout the year.

Private customer reference activities.

Participate in private activities that fit your schedule and interests.

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1:1 reference calls

Speak with a decision maker from a customer or prospect organization who is interested in purchasing a Webex solution that your organization is currently leveraging.

Webinars

Share your story with a small group of peer prospects with open opportunities. Engage in live Q&A with a similar format as 1:1 reference calls.

Analyst interviews

Participate in an analyst report or survey by speaking with an industry analyst about your Webex experience.

Customer-led demos

Share your expertise around deploying or navigating Webex solutions with a small group of peer prospects.

Third-party reviews

Share your Webex experience on several 3rd party review sites including G2, TrustRadius, Capterra, and Gartner Peer Insights.

Peer reviews

Your feedback is important to us, which is why we’re partnering with third party review sites to collect feedback on Webex products. As a thank you, our review site vendors will send you a $25 gift card. Your feedback will help your peers find the right solution for them.

Visit the links below to get started:

Write a review on G2
Write a review on TrustRadius
Write a review on Gartner Peer Insights

Webex Insider Advocates.

A place for collaboration enthusiasts to discover opportunities, expand their network, learn alongside experts in their field, and share feedback that fuels the future of Webex. Webex Insider includes four program pillars:

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Webex Advocacy

Elevate your professional profile and get recognized as a Webex expert, thought leader, and influencer—all while earning exclusive rewards.

Webex User Group

Engage with product teams, discuss best practices, and get direct access to product owners, roadmap sessions, and technical briefings.

Webex User Research

Participate in research opportunities that help influence the processes, experiences, and products we build.

Webex Champions

Enjoy special experiences at Cisco Live events and improve your blogging and podcasting talent via Creators Club and Cisco Champion Radio.

FAQs

How often will I receive communications about the Webex Customer Advocacy program?

At most, once per month. Please note that the number of reference opportunities you’re presented with depends on that quarter’s demand for references. If you’d like to receive more opportunities, please tell us and we can present them should they arrive.

Can I turn down a reference opportunity that is presented to me?

Yes! You can turn down any opportunity that is presented to you. This program is flexible, and we will work around your schedule.

How can I opt out of the Webex Customer Advocacy program?

To opt out of the Webex Customer Advocacy program, please reach out to sc-webexcustomeradvocacy@cisco.com

I’m a government or public sector employee. Am I eligible to participate in this program?

Government or public sector employees can participate in this program and join any reference activity that interests them, but to remain compliant with Cisco’s gifting policy, government and public sector employees are not eligible to receive certain rewards and gifts.

What is the estimated time commitment for private and public reference activities?

For most private reference activities, the average time commitment is 30 minutes. The average time commitment for webinar participation is 1.5 hours (includes planning, preparation, and webinar).

For most public reference activities, the average time commitment is 1.5 hours (includes planning, interviews, approving content, etc).

Customer Advocacy Program Interest Form

Submission Form

First Name*

Last Name*

Business Email*

What is your relationship with Cisco?*

Cisco Partner Name, if applicable

Please provide your company name*

Please provide the website link for your company (ex: webex.com)*

Please share your company’s industry*

What is the region in which your company is based?*

Select the products you are currently using*

Please select the activities you’re interested in participating in:*

By checking this box, you are confirming that you understand the following: Should you wish to participate in any public engagements, Cisco asks that all customers review and agree to two marketing forms. The official releases will be sent via DocuSign.

Sample Welcome Agreement: an organizational level agreement that allows Cisco to engage with your company to create content such as a written customer story. This is a non-binding marketing agreement that ensures your company has the authority to review and approve the content prior to publishing.

Sample Publicity Release Agreement: an individual level release form that enables Cisco to use the name and image of certain individuals such as an attribution to a quote.