Webex Insider

Inspired by and built for Webex customers.

Connect with people who share your passion for Webex and gain inside access to the new concepts from the Webex portfolio product and experience teams.

Explore Webex Insider programs

Our suite of programs, driven by Cisco Insider, empowers collaboration enthusiasts to connect, learn from industry leaders, and contribute to Webex's evolution in a dynamic environment.

Build your peer network and get rewarded for your engagement.

Former name: Webex Ambassadors

What to expect: Join a loyalty and rewards program for Webex customers to earn points for completing activities of their choice and redeem them for exclusive rewards.

*Partners can participate but aren't eligible for rewards.

What you’ll gain: Get Webex updates, boost your professional visibility and connections, and gain recognition as a Webex authority and influencer.

Get direct access to product and engineering teams.

Former name: Webex Experts

What to expect: Engage with your peers plus Webex product teams, engineering  teams, and GTM teams to learn best practices and share your experiences using Webex solutions.

Provide feedback to product teams and help shape the future of Webex.

What you’ll gain: Gain access to exclusive content via technical briefings, roadmap sessions, and live demos.

Form the future of Webex in collaboration with our user experience experts.

What to expect: Contribute to Webex's development and enhancement by registering for our research panel and participating in studies tailored to your role, product use, and business requirements.

What you’ll gain: Influence product roadmaps by voicing your requirements and offering feedback directly to the Product and Development teams. You'll also enjoy occasional behind-the-scenes looks at product development and creation.

Grow your professional network and influence within the Webex/Collab community.

What to expect: Discuss the future of tech, gain early insights into Webex’s new announcements, and interact with experts via beta tests, feedback sessions, pre-briefings, and opportunities to host Cisco Champion Radio.

What you’ll gain: Gain early access to upcoming Cisco innovations, connect with top engineers, grow your tech network, improve your blogging and podcasting talent via Creators Club and Cisco Champion Radio, contribute feedback through various testing and group formats, and enjoy special experiences at Cisco Live events.

Gain deeper insights into the activities and offerings of the Insider Program
Webex Insider Advocates: Networking, Rewards, and Connection
Join a vibrant community of like-minded professionals. Get ready to gain exclusive perks, insights, and professional growth.
Webex Insider User Group: Expertise meets innovation
Discover how 23,000 professionals are shaping the future of collaboration through Webex Insider User Group Program, a vibrant community powered by Cisco Insider.
Transforming meetings w/Cisco’s AI Cinematic Experience
Hear from some of our Webex Champions as they discuss Cisco’s AI Cinematic Experience with the Camera and Audio Intelligence Product Manager Lead in the latest Collaboration focused podcast.
Mobile first with Webex Go
Hear from some of our Webex Champions as they discuss how Webex Go integrates Webex Calling with personal and business phones to deliver unrivaled mobility experiences for today’s modern workers.
Reimagine work with AI
Hear from Webex Expert & Champion, Sebastian Leuser, DT at Cisco Live EMEA w/Javed about AI Assistant.

What our Insiders have to say

When I first join the insider advocates I was pretty skeptical about its usefulness in my journey with Cisco…But here I am 4 years later and I've met industry giants at Cisco, McLaren, and so many other places. I've made friends with other members and gained help and insight into my problems and been able to help in return…It's been one of the best work journeys I've ever been on.

Josh Baever, T-Mobile, Collaboration Architect

Being a Webex Insider really brought Webex to the forefront of my collaboration thought. We had been discussing closing our data centers and moving to the cloud and really had not considered Webex as a cloud phone system. I'd say being an Insider was instrumental to me learning more about Webex and it's whole suite of capabilities.

Larry Persing, Network Engineer

Being a Webex insider is such an amazing experience! I love being part of a community that shares my love for technology and the desire to make a positive impact in the world. It’s so awesome how we come together to share ideas, overcome challenges, and learn from each other's expertise…. Also getting to connect with my Insider family at events like Cisco Live and Webex One is priceless.  

Chris Cavendish, Insight Global

By having a clear understanding of the future trajectory of Webex, I can make informed decisions and plan effectively for its implementation.

Jeremy Shupick, Network Administrator, Wyoming Machinery Company

I joined the Webex User Group program to connect with other user and share best practices.

John Steven Warren Jr, Risk Operations Associate

1/5
WebexOne Insights from our Insider Experts

Hosted by Kristin Cowhey, Sean Scott and Sebastian Leuser share their WebexOne 2024 experiences! Get insights on Webex Academy training, the value of the Webex Insider program, and get their reactions to the exciting Webex announcements.

FAQs

Find answers to commonly asked questions so you can connect with the programs that matter you to most

Is the Webex Insider program part of the Cisco Insider Program?

Yes it is! The Webex Insider program is powered by Cisco Insider. Click here to learn more about the Cisco Insider program.

Do I need to register again if I am already part of the Cisco Insider Program?

For the Webex Advocacy and User Group programs you will not need to register again. For joining User Research please complete this brief registration form.

What is the Webex Insider Advocates program?

The Webex Insider Advocates program was formerly known as the Webex Ambassadors program. We have rebranded and relaunched this program as a loyalty and rewards program for Webex customers to earn points for completing activities of their choice (share social posts, complete trainings & certifications, participate in case studies, user research, etc.) and redeem exclusive rewards. We’ve partnered with Influitive to host the program on this platform, which you may be familiar with if you’re a Cisco Insider Advocate too. Join the program here.

What are the perks of being a Webex Insider Advocate?

There are intangible and tangible benefits to being a Webex Insider Advocate. You'll have a one stop shop central location to get the latest and greatest Webex news such as a new product release and upcoming events. You'll also have the opportunity to connect with your peers in the industry to share your knowledge and learn from them. You can also cash in points for exclusive rewards available only to members like you.

Does the Webex Ambassadors program still exist?

The Webex Ambassadors program has folded into the Webex Insider Advocates program. Prior Webex Ambassadors have automatically been added to the Webex Insider Advocates program if they are still a current Webex customer. The Webex Insider Advocate program can be accessed here.

I was in the process of taking the Webex Ambassador courses on GoLearn, how will I earn my badge(s)?

Webex Ambassador courses on Webex Academy (formerly GoLearn) have been retired and we've launched the Webex Insider Advocates program to replace it. The new program includes fun challenges and opportunities to earn points that can be used to redeem rewards. Join the Webex Insider Advocates program here.

Can I invite my colleagues to join Webex Insider Advocates?

Yes! We welcome all Webex customers to join the Webex Insider Advocates program. Our only requirements are that they be a current customer, are using Webex as an IT admin, and are advocates for Webex. Invite your colleagues to join the program here.

What is the Webex Insider User Group program and why should I join?

The Webex Insider User Group enables you to engage with your peers plus Webex product teams, engineering teams and marketing teams to learn best practices and share real-life experiences using Webex solutions.

 By joining the program, you’ll gain:

  • Direct access to product owners, subject matter experts and technical briefings
  • An opportunity to provide product feedback
  • Curated content and insight into the product roadmap
  • The ability to share your experiences and learn from your peers in an open forum
Does the Webex Experts program still exist?

The Webex Experts program has folded into the Webex Insider User Group program. The Webex Insider User Group program can be accessed here.

If I was already a Webex Expert do I need to re-enroll?

No. Now that we are part of the Cisco Insider program your access will be maintained.

What is the Webex Insider User Research?

Webex Insider User Research is a program through which you can actively participate in shaping the design and development of Webex products. Join our panel of collaboration users, partners, admins, and developers to directly influence our product direction.

What do I get from the program? Why should I join?

By joining you will be added to our close contact list of forward thinkers and trailblazers.  As a member, you'll have opportunities to participate in user studies, provide your feedback for launched products you already use, others that are still just a concept. You will get to share your wishes and ideas, as well as get an early glimpse into what we are working on and what is coming next for Webex! 

What will be required from me? How often am I going to hear from you?

Opting in to join our panel is easy and voluntary (this survey will take ~2 minutes). Your contact details and product-interests will be used for Product / Research purposes only. We won't overwhelm your inbox: depending on our product roadmap and your interests and usage, you will be contacted up to 2-3 times per calendar year regarding participation in Cisco Webex Research. This includes invitations to participate in user studies, surveys, or opportunities to provide feedback. If you are not interested – you can ignore, ask to postpone, or withdraw from the program at any time simply by replying to our email.

What products are you covering? How can I participate only in studies and activities that are relevant and interesting to me?

Our Webex Insider Research Program expands and stretches to cover anything Webex and collaboration: From AI/VR, meeting and messaging experiences and integrations, Contact Center, Control Hub and partner Hub, Calling, and everything in between (think: Migration to cloud! Interoperability! Devices and Smart Spaces experiences!). 


Tell us what you are curious or passionate about with Webex when you join or update your choices later.

More Questions?

Contact us at webexuxr@cisco.com.